Apprentice

Overview

Join the Team at Eastwood Hall as Our Apprentice Leisure Club Assistant! We\’re looking for an enthusiastic and motivated individual to take on an exciting full-time 40 hours per week (Monday-Sunday) Apprenticeship role within our Leisure Club. If you\’re passionate about delivering exceptional guest experiences and eager to start a rewarding career in the leisure and hospitality sector, this is the perfect opportunity for you. Eastwood Hall is part of The Venues Collection – a division of Compass Group UK & Ireland, the market leader in contract catering & support services. As an apprentice, you\’ll play an important role in helping the club run smoothly.

Responsibilities

• Supporting the team with day-to-day club operations
• Maintaining excellent cleanliness standards throughout the club
• Ensuring all Health & Safety requirements are followed to keep members and staff safe
• Looking for opportunities to promote services and maximise sales
• Delivering exceptional customer care at all times
• Providing gym inductions for new and existing members (with the required qualifications)
• Attending team meetings and training sessions as needed
• Wearing professional, smart attire in line with company standards
• Carrying out any reasonable tasks requested by the management team
• Following all accident, maintenance, and fire-safety procedures
• Understanding how the venue\’s Health & Safety policy applies to your department
• Being a positive, supportive member of the team—helping colleagues, representing the club, and promoting the company image

The responsibilities in the Job Description are subject to change from time to time to reflect the changes in business requirements. It is a requirement of the Hotel/Venue and Company that employees make themselves available to attend training and communication meetings as required for which advance warning will always be given.

Qualifications

• No prior experience required as full training will be provided as part of the apprenticeship
• On completion of the Apprenticeship, you will achieve the Leisure team member Level 2 and become a qualified Leisure team member
• Apprentices without Level 1 in English and maths will need to achieve this level and take the test for Level 2 English and maths prior to taking their end-point assessment
• A Level 3 Award in Pool Lifeguarding or Level 3 Award in Pool Lifeguards (RLSS UK or STA)
• A Level 2 Certificate in Fitness or Gym Instruction (awarded by Focus Awards, Active IQ, Innovate Awarding, NCFE, VCTC or YMCA Awards) or a Level 2 in Teaching Swimming (Swim England or STA)
• Level 3 certificate in First Aid (to be taken either as a stand-alone qualification or as part of the Level 3 Award in Pool Lifeguarding)
• A great team player but also confident working independently
• Friendly, polite, and approachable
• Able to use initiative and stay proactive
• A strong communicator
• Flexible, motivated, and eager to learn
• Ideally experienced in a leisure or customer-facing environment
• Confident and enthusiastic about developing new skills
• Motivated to work hard and build their career

Benefits

• Medicash – Healthcare benefits, including dental, optical and therapy treatments (includes up to 4 dependent children)
• Aviva Digicare – Free annual healthcare check
• Exclusive Benefits & Wellbeing site (Perks at Work)
• Entertainment discounts – up to 55% off cinema tickets
• Health & Wellbeing discounts – Discounts for Nuffield Health (20%) and Pure Gym (10%)
• Travel discounts – Discounts with holiday companies such as TUI and Expedia
• Shopping discounts – Save up to 15% at high street and online stores
• Meals on duty
• Vodafone discounts
• Pension scheme and Life Assurance
• Employee Assistance Programme
• 23 days + Bank Holidays and additional day off for your birthday
• 2 days additional leave following return from Maternity leave during first year back
• Competitive and supportive family benefits
• Day off for baby’s first birthday
• Holiday purchase scheme
• On-going training & development and career pathways
• Professional subscriptions paid
• Financial wellbeing programme and preferred rates on salary finance products

Part of Compass Group UK&I, we are a grouping of seven easily accessible event spaces with hotel-like residential and leisure facilities. Located across the UK, our venues feature stylish and individual event spaces and provide opportunities for growth and development within a leading employer.

As part of the application process, you may be required to complete a short questionnaire and participate in a screening call to determine eligibility for apprenticeship funding in line with Department for Education funding rules. This is a mandatory step of the application process.

Please note: We reserve the right to remove this advert prior to the advertised date, dependent on the level of response received. We advise applying at your earliest convenience.