As a Catering Service Assistant, you will be the face of our operation, delivering excellent customer service at every interaction. You'll be part of a team that takes real pride in what they do – from the quality of our food to the strength of our brand, and most importantly, our people. If you're looking for a fast‑paced, engaging, and rewarding role, this is a great opportunity to develop your skills and be part of a supportive and high‑performing team.
What You'll Be Doing
- Greet and look after guests, ensuring they leave with a positive experience
- Deliver efficient, friendly, and personalized customer service
- Develop strong knowledge of the menu and confidently recommend options
- Maintain high standards of food hygiene and handling compliance
- Follow all Health & Safety procedures to ensure a safe working environment
- Support both front‑of‑house and back‑of‑house operations as required
- Assist the wider team with additional duties when needed
- Take initiative and respond proactively to customer needs
- Thrive in a fast‑paced environment
- Be a strong team player with excellent communication skills
- Be motivated to contribute to team success
Requirements
- Some sites operate strict security procedures; certain roles may require DV clearance.
Benefits
- Quick access to a Digital GP for you and your family
- Fitness, mental health, and wellbeing support resources
- Discounts at major supermarkets, high street retailers, and travel providers
- Access to career development pathways across 6,000+ UK sites
- A wide range of additional employee benefits
