At a Glance
- Tasks: Lead and inspire the Administration Team to enhance efficiency and customer service.
- Company: Join Glanmore Foods, part of the Compass Group, in a supportive and inclusive environment.
- Benefits: Full-time role with opportunities for growth and development in a dynamic setting.
- Other info: Be part of a diverse team dedicated to exceptional customer experiences.
- Why this job: Make a real impact by improving administration processes and supporting schools.
- Qualifications: Experience in administration management, strong leadership, and communication skills required.
The predicted salary is between 28800 - 43200 £ per year.
We are recruiting an energetic and enthusiastic Administration Manager to join our team at Glanmore Foods. This is a full-time role, 40 hours per week, Monday to Friday. Reporting to the Operations Manager, you will be responsible for the full management and oversight of the Administration Team at Glanmore Foods. The Administration team is responsible for setting up schools, aligning to the correct logistic route, and ensuring the orders per school reach the production factory. The team consists of a Senior Administrator, Customer Service Lead and Order Processors. This is a great opportunity for an experienced Administration Manager who will have the opportunity to take ownership of the administration function and embed efficiency and operational improvements.
Key Responsibilities:
- Manage, lead and motivate the Administration Team
- Embed best practice in Customer Service
- Manage the setup of new schools
- Manage the co-ordination of school changes, holidays and class lists
- Manage the school roll overs with the new academic year
- Oversee the preparation, printing and distribution of production sheets
- Manage the communication with key stakeholders on changes to production
- Ensure all menus are up to date prior to deliveries
- Manage the Parent App and oversee updates to the App
- Being up to date on all services and provide support to schools on hot/cold food orders
- Coordinate school closures, with the schools directly and through the order system
- Oversee the Customer Service Ticketing System and SLAs
- Embed administration efficiencies, which may include technology advancements
About You:
- Proven experience in administration management, ideally within the Manufacturing sector.
- Understanding of supply chain, production and logistics
- Excellent analytical, leadership, and communication skills
- Ability to thrive in a fast-paced, deadline-driven environment
- Experience in Change Management
- Experience in system use and App Management
- Ambitious high performer with excess enthusiasm, energy and resilience
- Experience managing multi-channel customer service: phone, email, live chat, and social media.
- Comfortable making decisive actions in uncertain, fast-paced environments.
- Experience coaching or mentoring team members an advantage.
About Us: Glanmore Foods is part of the Compass Group, located in Blanchardstown, Dublin. At Compass Ireland, our people are our business. When you join the Compass Group you will be joining a supportive network of incredible individuals, each united by their passion for going the extra mile for the organisations we partner with. We are building a team who care about providing a great customer experience and want to grow and develop as we do. We are dedicated to investing in every colleague joining us and pride ourselves on being an equal opportunity employer; we celebrate diversity and are committed to building an inclusive environment for all our colleagues. We consider qualified applicants regardless of criminal histories, consistent with legal requirements.
Administration Manager in Blanchardstown employer: Compass Group Ireland
Glanmore Foods, part of the Compass Group, is an exceptional employer located in Blanchardstown, Dublin, offering a vibrant work culture that prioritises employee growth and inclusivity. As an Administration Manager, you will lead a dedicated team while benefiting from a supportive network that values your contributions and encourages professional development. With a commitment to diversity and a focus on providing outstanding customer experiences, Glanmore Foods is the ideal place for ambitious individuals seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Administration Manager in Blanchardstown
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We think you need these skills to ace Administration Manager in Blanchardstown
Some tips for your application 🫡
Show Us Your Leadership Skills:In the corporate leadership and management field, it's essential to highlight your leadership experience. Use your CV to flesh out examples of how you've led teams to success or managed significant projects. We want to see specific instances where your actions made a tangible difference in your previous roles!
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Craft a Compelling Cover Letter:Your cover letter is your chance to narrate your professional journey. We’re looking for motivation and a clear understanding of what corporate leadership means to you. Dive into your aspirations and how they align with the values and vision of Compass Group Ireland. Make it personal – we want to get to know you!
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How to prepare for a job interview at Compass Group Ireland
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Expect some technical questions related to management theories and practices. Brush up on concepts like transformational leadership, servant leadership, or situational leadership. Be prepared to discuss how you would apply these theories to the role at Compass Group Ireland, especially in the specific context of the challenges they’re currently facing.
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Since this is a full-time leadership role, spending time thinking about your vision for Compass Group Ireland could really set you apart. Consider potential strategies for growth and how you would lead teams towards achieving them. This shows not just enthusiasm, but also strategic foresight that they’ll likely be looking for in a candidate.
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