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- Tasks: Serve customers and ensure a seamless, personalised experience.
- Company: Join a diverse team at CH&CO, part of Compass Group UK&I.
- Benefits: Enjoy great training, wellbeing support, and holiday purchase options.
- Other info: Flexible zero hours contract with opportunities for personal growth.
- Why this job: Make a real impact while developing your career in a supportive environment.
- Qualifications: Passion for service, teamwork, and excellent communication skills.
The predicted salary is between 10 - 12 £ per hour.
We're currently recruiting a dedicated Customer Services Assistant - Zero Hours to help ensure the smooth running of the operations in Northern Ireland on a permanent casual basis, contracted to 0 hours per week. As a Customer Services Assistant - Zero Hours, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Working with us has its perks! People are at the heart of everything we do, so we've developed a range of benefits and development opportunities:
- Great operational training and development
- Life assurance scheme
- Personal Development and Training opportunities - We are passionate about our growing team
- A great wellbeing strategy - including access to our Employee Assistance Programme
- Regular social events and communication with our leaders
- A holiday purchase scheme
- Access to some great high street discount vouchers
Could you bring your spark to Northern Ireland? Here's what you need to know before applying:
Your key responsibilities will include:
- Serving customers, ensuring they receive an easy and seamless personalised experience
- Being knowledgeable about the food service and helping customers with natural service
- Representing Universities and maintaining a positive brand image
- Handling cash and operating the cash register
- Complying with Food Handling and Hygiene standards
- Complying with Health and Safety regulations
Our ideal Customer Services Assistant - Zero Hours will:
- Have a passion for delivering outstanding service, greeting customers with a smile and serving them with pride
- Take initiative and make decisions that are right for our customers
- Be an excellent team player with great communication skills
- Have a desire to succeed in your role
- Possess the ability to work under pressure
- Demonstrate exceptional timekeeping and reliability
- Have a safety-first mindset
CH&CO, a part of Compass Group UK&I, is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Customer Service Assistant in Belfast employer: Compass Group Ireland
Contact Detail:
Compass Group Ireland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Assistant in Belfast
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the customer service industry. A personal recommendation can go a long way in landing that Customer Service Assistant role.
✨Tip Number 2
Show off your personality! When you get the chance for an interview, let your passion for customer service shine through. Share stories that highlight your skills and how you’ve gone above and beyond for customers in the past.
✨Tip Number 3
Be proactive! If you see a job you like on our website, don’t just sit back. Apply quickly and follow up with a friendly email expressing your enthusiasm. It shows initiative and can help you stand out from the crowd.
✨Tip Number 4
Prepare for the unexpected! In customer service, you never know what might come your way. Practice answering common interview questions and think about how you’d handle tricky situations. This will help you feel more confident when it’s time to shine.
We think you need these skills to ace Customer Service Assistant in Belfast
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for customer service and how you can bring that spark to our team.
Tailor Your Application: Make sure to tailor your application to the Customer Services Assistant role. Highlight your relevant experience and skills that match what we’re looking for, like your ability to work under pressure and your excellent communication skills.
Keep It Clear and Concise: We appreciate a well-structured application. Keep your writing clear and concise, focusing on the key points that showcase your suitability for the role. Remember, less is often more!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our company there.
How to prepare for a job interview at Compass Group Ireland
✨Know Your Stuff
Before the interview, brush up on your knowledge about food service and customer care. Familiarise yourself with common questions related to hygiene standards and health regulations, as these are crucial for the role.
✨Show Your Passion
During the interview, let your enthusiasm for delivering outstanding service shine through. Share examples of how you've gone above and beyond for customers in the past; this will demonstrate your commitment to providing a seamless experience.
✨Be a Team Player
Highlight your teamwork skills by discussing past experiences where you collaborated effectively with others. This role requires great communication, so be ready to explain how you handle working under pressure while supporting your colleagues.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask at the end of your interview. Inquire about the training opportunities or the company’s approach to employee wellbeing. This shows that you're genuinely interested in the role and the company culture.