Food Service Manager , CSNM in Stoke-on-Trent

The salary range for this position is $60,000 to $62,000. Final compensation will be determined based on relevant skills, experience, qualifications, and internal equity. In addition to base salary, eligible employees may be entitled to other elements of total compensation, which may include group benefits, employer RRSP contributions, and discretionary bonus or incentive programs, where applicable to the role. We are committed to offering competitive compensation and comply with all applicable pay transparency legislation. Canadian work experience is not a requirement for this role. Please note that artificial intelligence–based tools may be used at certain stages of the recruitment and applicant screening process.

This is a posting for an existing job vacancy.

• Determines departmental goals and objectives in keeping with organizational and departmental philosophy.
• Develops service operating and capital budgets; utilizes data to manage area of responsibility.
• Directs department activities and maintains highest quality service standards.
• Maintains compliance with industry, company, and legislative standards.
• Supervises all phases of operational planning and expenditures, inventory management, procurement budgeting, costing, and financial reporting.
• Ensures that food safety is treated as a priority in all department activities.
• Ensures diets in the facility meet the nutritional standards set out in the contract and adhere to any provincial or health authority standards, as applicable.
• Establishes effective relationships and coordinates service with those of other departments.
• Attends interdepartmental meetings.
• Evaluates performance of direct subordinates, documenting concerns and progress.

• At least five years of leadership experience in healthcare food services in a labour environment.
• Current active status as Canadian Society of Nutrition Management (CSNM).
• Degree or diploma in Food and Nutrition Management, Business Administration, or Hotel and Restaurant Management.
• Proficiency in dietary software and MS Office (Word, Excel, PowerPoint, Outlook).
• Proven excellence in fiscal management of departmental budgets, contracts and project costs.
• Demonstrated ability to think strategically / conceptually and evidence of achieving collaborative results across various departments and disciplines.
• Current with the latest innovative trends in patient food services.
• Demonstrated ability to lead, motivate, and develop direct reports and frontline staff during times of change and shifting priorities.
• Excellent verbal and written communication skills.
• Excellent organizational and people skills.

• Join an award-winning culture that has been recognized as a Great Place to Work and among Fortune Global 500, Best Workplaces Retail & Hospitality, and Fortune World’s Most Admired Companies.
• Endless opportunities within the world’s largest food and support services company, offering extensive learning and career advancement options.
• Health & Safety: The health and safety of associates, clients and guests is a top priority, supported by established processes and resources.
• Health Benefits: Comprehensive health, vision, and dental coverage for eligible associates.
• A focus on Mental Health and Wellness through the Mental Health and Well‑Being initiative and Employment Assistance Program providing 24/7 support.
• Commitment to diversity and inclusion, supported by Diversity & Inclusion Action Councils (DIAC) and inclusive governance.

Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.

For accommodation requests during the hiring process, please contact for further information.