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- Tasks: Supervise food service operations and ensure top-notch customer service.
- Company: Join Compass Group Canada, a global leader in foodservice with 625,000 employees worldwide.
- Benefits: Enjoy daytime hours, no weekends, and eligibility for bonuses.
- Why this job: Make a difference in students' lives while developing your leadership skills in a supportive environment.
- Qualifications: Must have at least one year of food industry management experience and FoodSafe Level 1 Certification.
- Other info: Work follows the school calendar, perfect for students!
The predicted salary is between 24000 - 36000 £ per year.
Working Title: Food Service Supervisor
Employment Status: Full-Time
Starting Hourly Rate: $19.75per hour
Address: 525 Dundas St. London ON N6B 1W5
New Hire Schedule: Monday to Friday, daytime hours
Start Date: August 20, 2025
Important Information: Previous cooking experience in the food service/restaurant industry is required. No evening or weekend shifts. Eligible for bonus. Schedule follows the school calendar.
You might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees.
You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We’re in all major cities, at remote work sites and everywhere in between – doing business in Canada and 50+ other countries where you can learn and grow. Join us now and point your career forward!
Imagine creating a place where tomorrow’s leaders, big thinkers, and dreamers gather. Join us and know that you make it possible for others to learn, grow, and discover. Because of what we do, students and faculty share so much more than a meal. And that’s why this is so much more than a job.
Why work with Chartwells? We are a member of Compass Group Canada, the leading foodservice and support services company. We cater to Generation Z on college campuses and upcoming K-12 generations. We offer dining programs and solutions that fit the unique needs of today’s students. Join our commitment to providing responsible, healthy-eating solutions.
Click here to view our Team Member video!
Job Summary
Assists the Manager on duty with the coordination of activities of associates within the food service department while maintaining the highest standards and levels of customer service.
Essential Duties and Responsibilities:
- Assist the Shift Managers to supervise multiple food service units.
- Supervise the production of menu items, ensure completion of cash readings, manage associates, schedule staff working hours, hire and train employees.
- Learn from and assist the Shift Manager to resolve labour relation issues, track and produce reports on weekly inventories, sales revenue, labour and food cost.
- Communicate positively and enthusiastically to the café patrons and address their issues promptly.
- Ensure strict compliance with Compass’ Quality Assurance and Health and Safety Program, Occupational Health and Safety Act and WHMIS regulations.
- Coordinate frequent workplace inspections and WHMIS training of all staff and promptly report any workplace accident or incident to head office.
- Ensure Hazard Analysis and Critical Control Point (HACCP) standards are followed in the food preparation process.
Qualifications:
Think you have what it takes to be ourFood Service Supervisors? We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful in the role.
- At least one year of strong operation food industry management experience.
- FoodSafe Level 1 Certification.
- Comprehensive health and safety knowledge and training.
- Knowledge of food service catering.
- Strong supervisory skills and the capability to motivate and lead staff.
- Employee relations experience in a unionized environment is an asset.
- Excellent customer service skills.
- Excellent communication skills (written and verbal).
- Knowledge of Microsoft Office.
Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.
For accommodation requests during the hiring process, please contact PeopleHub@compass-canada.com for further information.
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Food Service Supervisor employer: COMPASS GROUP CANADA
Contact Detail:
COMPASS GROUP CANADA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food Service Supervisor
✨Tip Number 1
Familiarise yourself with Compass Group Canada's values and mission. Understanding their commitment to healthy eating solutions and customer service will help you align your responses during interviews, showcasing that you're a good fit for their culture.
✨Tip Number 2
Highlight your previous cooking and supervisory experience in the food service industry. Be ready to discuss specific examples of how you've managed teams, resolved conflicts, or improved service quality in past roles.
✨Tip Number 3
Prepare to demonstrate your knowledge of health and safety regulations, particularly HACCP standards. Being able to speak confidently about these topics will show that you take food safety seriously, which is crucial for this role.
✨Tip Number 4
Network with current or former employees of Compass Group Canada. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach and stand out during the hiring process.
We think you need these skills to ace Food Service Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the food service or restaurant industry. Emphasise any supervisory roles you've held and specific achievements that demonstrate your leadership skills.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for food service and your understanding of the role. Mention your FoodSafe Level 1 Certification and any relevant health and safety training to stand out.
Highlight Customer Service Skills: In both your CV and cover letter, provide examples of how you've delivered excellent customer service in previous roles. This is crucial for a position that involves direct interaction with patrons.
Showcase Team Leadership Experience: Discuss your experience in managing teams, including hiring and training staff. Use specific examples to illustrate how you have motivated and led a team in a fast-paced environment.
How to prepare for a job interview at COMPASS GROUP CANADA
✨Showcase Your Experience
Make sure to highlight your previous cooking and food service experience during the interview. Be prepared to discuss specific roles you've held, the responsibilities you managed, and how they relate to the Food Service Supervisor position.
✨Demonstrate Leadership Skills
As a supervisor, you'll need strong leadership abilities. Share examples of how you've successfully led a team in the past, resolved conflicts, or motivated staff to achieve their best performance.
✨Know the Company
Research Compass Group Canada and its values, especially their commitment to healthy eating solutions and customer service. This knowledge will help you align your answers with their mission and show your genuine interest in the role.
✨Prepare for Scenario Questions
Expect to be asked about how you would handle specific situations, such as managing a busy shift or addressing a customer complaint. Think through potential scenarios in advance and prepare your responses to demonstrate your problem-solving skills.
