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For Companies At a Glance
- Tasks: Oversee dining operations and lead a team to deliver excellent customer service.
- Company: Join Compass Group Canada, a global leader in foodservice with 625,000 employees worldwide.
- Benefits: Enjoy a competitive hourly rate of $21.20 and flexible scheduling options.
- Why this job: Be part of a dynamic team creating memorable food experiences in various exciting venues.
- Qualifications: Strong supervisory skills, problem-solving abilities, and a passion for customer service are essential.
- Other info: Diversity is valued; all qualified candidates are encouraged to apply.
Working Status: Seasonal
Starting Hourly Rate: $21.20 per hour
Address: 361A Old Finch Ave Scarborough ON M1B 5K7
New Hire Schedule: Available 7 days a week
You might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees. You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We’re in all major cities, at remote work sites and everywhere in between – doing business in Canada and 50+ other countries where you can learn and grow. Join us now and point your career forward!
Why work with Levy Canada? Operating in over 200 locations across North America, Levy leverages unbridled creativity, custom strategies, impeccable service, and true love for great food to create unforgettable experiences at arenas, convention centres, entertainment venues and more. From suites and concessions, to high-profile events, we are passionate about delivering the most memorable food and beverage experiences for our partners and guests.
Job Summary
How you will make an impact:
- You will be responsible for overseeing the unit while working with the Manager and team to successfully manage residential dining operations.
As an Assistant Manager, you will:
- Help the Manager oversee the residential dining operations.
- Develop and monitor a meal and break schedule for the staff that does not interfere with customer service.
- Train, develop and lead a team of associates capable of providing great customer service.
- Monitor and organize catering orders with weekly invoicing.
- Perform administrative duties, including cash register readings, orbit, inventory, banking, ordering and the administration of the “Be a Star Program.”
- Be accountable for client and customer relationship building.
- Ensure strict compliance of Compass Quality Assurance and Health and Safety Programs.
About you:
- Strong supervisory experience.
- Ability to provide excellent judgment for problem-solving and strong arithmetic skills.
- A passion for Customer Service excellence.
- Detail-oriented and thrive in a fast-paced environment.
- Solid team player with an emphasis on customer service.
- Strong supervisory skills and the proven ability to motivate, lead and coach staff.
- Superior client relationship skills.
- Excellent communication skills (written and verbal).
- Strong proficiency in computer skills, MS Office (Word, Excel, Outlook etc.).
- Able to accommodate a flexible work schedule (including evenings and weekends).
Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.
For accommodation requests during the hiring process, please contact PeopleHub@compass-canada.com for further information.
Food Service Assistant Manager employer: COMPASS GROUP CANADA
Contact Detail:
COMPASS GROUP CANADA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food Service Assistant Manager
✨Tip Number 1
Familiarise yourself with Compass Group Canada's values and mission. Understanding their commitment to customer service excellence and community representation will help you align your responses during interviews and show that you're a good fit for their culture.
✨Tip Number 2
Highlight your supervisory experience in previous roles. Be ready to discuss specific examples of how you've successfully led teams, resolved conflicts, or improved service quality, as these are key aspects of the Assistant Manager role.
✨Tip Number 3
Prepare to demonstrate your problem-solving skills. Think of scenarios where you've had to make quick decisions under pressure, especially in a fast-paced environment, as this will resonate well with the responsibilities of managing dining operations.
✨Tip Number 4
Showcase your passion for customer service. Be prepared to share stories that illustrate your dedication to providing excellent service and how you’ve motivated your team to do the same, as this is crucial for the role.
We think you need these skills to ace Food Service Assistant Manager
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Food Service Assistant Manager position. Tailor your application to highlight relevant experience and skills that match what Compass Group Canada is looking for.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your supervisory experience, customer service skills, and any relevant food service management experience. Use bullet points for clarity and focus on achievements that demonstrate your ability to lead and motivate a team.
Write a Compelling Cover Letter: In your cover letter, express your passion for customer service and detail how your skills align with the role. Mention specific examples of how you've successfully managed teams or improved service in previous positions to make your application stand out.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for the Food Service Assistant Manager role.
How to prepare for a job interview at COMPASS GROUP CANADA
✨Showcase Your Supervisory Skills
As a Food Service Assistant Manager, you'll need strong supervisory experience. Be prepared to discuss specific examples of how you've successfully led and motivated a team in previous roles.
✨Demonstrate Customer Service Passion
This role emphasises excellent customer service. Share stories that highlight your commitment to providing outstanding service and how you’ve handled challenging situations with customers.
✨Be Ready for Problem-Solving Scenarios
Expect questions that assess your problem-solving abilities. Think of instances where you've had to make quick decisions or resolve conflicts, and explain your thought process during those times.
✨Familiarise Yourself with Health and Safety Standards
Understanding Compass Quality Assurance and Health and Safety Programs is crucial. Brush up on relevant regulations and be ready to discuss how you would ensure compliance in the workplace.
