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For Companies At a Glance
- Tasks: Support accounting systems, troubleshoot applications, and train new users.
- Company: Join Compass Group Canada, a global leader in foodservice with 625,000 employees worldwide.
- Benefits: Enjoy a hybrid work model and opportunities for growth in a diverse environment.
- Why this job: Be part of a dynamic team, solve real problems, and make an impact in various sectors.
- Qualifications: Bilingual in French is a plus; diploma in Accounting and 3 years' experience required.
- Other info: Position based in London, ON; flexible working with a commitment to diversity.
The predicted salary is between 28800 - 43200 £ per year.
You might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees.
You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We’re in all major cities, at remote work sites and everywhere in between – doing business in Canada and 50+ other countries where you can learn and grow. Join us now and point your career forward!
Job Summary
Now, if you were to come on board as our Accounting Application Support Analyst, we’d ask you to do the following for us:
- Serve as an integral member of our accounting systems support team
- Act as subject matter expect for Compass operations group and lead escalations from team members on how to use field accounting applications
- Devise and prepare procedural documentation for accounting applications
- Analyze system and user needs, document system issues, identify solutions for emerging issues and ensure timely follow up
- Communicate application problems and issues to management and define technical issues
- Manage emails and voice mail related to accounting applications
- Train new users and troubleshoot on CIMS and ORBIT
- Follow up with field when locations are not using appropriate accounting applications
Think you have what it takes to be ourAccounting Application Support Analyst? We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful in the role:
- Bilingual in French is an asset
- Diploma in Accounting or equivalent
- Three (3) years’ experience in a computerized accounting environment
- Strong customer service, interpersonal and verbal and written communication skills
- Excellent analytical and problem solving skills
- Proficient working knowledge of Microsoft Office programs
- Ability to work in a fast paced, constantly changing environment
- Able to balance team and individual responsibilities
- Able to work overtime when required
- JD Edwards, ORBIT and CIMS experience an asset
- Position is located in London, ON
- Hybrid, 2 days in the office
Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.
For accommodation requests during the hiring process, please contact PeopleHub@compass-canada.com for further information.
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Accounting Application Support Analyst employer: COMPASS GROUP CANADA
Contact Detail:
COMPASS GROUP CANADA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Accounting Application Support Analyst
✨Tip Number 1
Familiarise yourself with JD Edwards, ORBIT, and CIMS, as these are key systems mentioned in the job description. If you have experience with these applications, be ready to discuss specific scenarios where you've used them effectively.
✨Tip Number 2
Brush up on your customer service skills, as this role requires strong interpersonal communication. Think of examples from your past experiences where you successfully resolved issues or trained others, and be prepared to share these during your discussions.
✨Tip Number 3
Since the position is hybrid, demonstrate your ability to work independently and manage your time effectively. Prepare to discuss how you’ve balanced remote work with team responsibilities in previous roles.
✨Tip Number 4
Highlight any bilingual skills, especially in French, as this is considered an asset. If you're fluent, make sure to mention how this could benefit the team and improve communication within the company.
We think you need these skills to ace Accounting Application Support Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in accounting and application support. Emphasise your skills in customer service, problem-solving, and any specific software knowledge like JD Edwards, ORBIT, or CIMS.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention your bilingual skills if applicable, and explain how your background aligns with the responsibilities of the Accounting Application Support Analyst position.
Highlight Relevant Experience: In your application, clearly outline your three years of experience in a computerized accounting environment. Provide examples of how you've successfully managed user issues and provided training in previous roles.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for an accounting role.
How to prepare for a job interview at COMPASS GROUP CANADA
✨Know Your Accounting Software
Familiarise yourself with JD Edwards, ORBIT, and CIMS before the interview. Be prepared to discuss your experience with these systems and how you've used them to solve problems in previous roles.
✨Showcase Your Communication Skills
As an Accounting Application Support Analyst, you'll need strong communication skills. Practice explaining complex accounting concepts in simple terms, as you may need to train new users or assist team members.
✨Prepare for Problem-Solving Questions
Expect questions that assess your analytical and problem-solving abilities. Think of specific examples where you've identified issues and implemented solutions in a fast-paced environment.
✨Highlight Your Customer Service Experience
Customer service is key in this role. Be ready to share examples of how you've provided excellent support to users, handled escalations, and ensured timely follow-ups on issues.
