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For Companies At a Glance
- Tasks: Transform children's lives by coordinating care and building positive relationships.
- Company: Join Compass Community, a leader in child-focused, innovative care.
- Benefits: Enjoy 25 days leave, cashback for medical appointments, and service awards.
- Why this job: Make a real difference in children's lives while developing your career.
- Qualifications: Strong admin skills and a positive attitude; customer service experience is a plus.
- Other info: Dynamic role with clear progression pathways and a supportive team environment.
The predicted salary is between 30000 - 40000 £ per year.
About The Role
Are you a Life Changer? Do you want to lean in and transform the life of a child? Compass Community puts children first through our therapeutic, innovative approach. Integrity, Courage and Care shape how we work. We listen deeply, challenge each other and fix what needs fixing, together. This is the work. And we would like you to be part of it.
We are looking for a dynamic and highly motivated individual to work within our busy Family Finding Placements Team, which is an integral part of the Compass Community. This role is a 12 month fixed-term contract.
On a day to day basis:
- You will be the first point of contact to review and clarify information on child referrals received from Local Authorities and discuss this in detail with our foster carers and social workers.
- You will be integral in supporting and co‑ordinating the preparation of individual packages of care for children across fostering, education or therapeutic services.
- Promote foster carers and the wider Compass Community services to customers – sending out regular updates whilst also maintaining active telephone communication and building positive customer relationships and responding to customer needs.
- Liaise with our commercial team and external commissioning teams in respect of negotiating funding and individual placement contract agreements.
- Data inputting to our systems, to assist with tracking and auditing and to help maintain quality and accurate data in the organisation.
Skills and experience required:
- Good administration skills, a keen eye for detail and the ability to build and maintain positive relationships with colleagues, carers and customers is essential for the role.
- Has a confident and positive ‘can do’ attitude whilst having the ability to work under pressure in a demanding environment with a high but manageable workload.
- Knowledge and understanding of placements / commissioning or experience of working in a customer service environment would be beneficial.
- Experience in using and maintaining databases and Microsoft Office programmes.
- Previous experience of working in a similar sector / environment would be desirable but is not essential.
This position may require the post-holder to occasionally work beyond office hours when the demands of the service require it and occasional travel.
We are looking for applicants who possess a real drive and share our vision, in return we offer:
- Cashback for various medical appointments & treatments including optical and dental with MediCash.
- Win up to £150 per month in our Values awards.
- Receive £200 (2 years), £400 (5 years) and £600 (10 years) service awards, plus up to £500 special recognition award for outstanding practice.
- 25 days annual leave, rising to 28 days within 4 years, plus all bank holidays.
- Additional 2.5 days each year for your birthday, a health and wellbeing day and a half day festive shopping day.
- Life Assurance Scheme.
- Salary sacrifice schemes, including childcare vouchers, technology and cycle to work.
- Clear progression pathways with our Management Training programme.
Compass is an equal‑opportunity employer that is committed to diversity and inclusion in the workplace.
Family Finding Officer in Bolton employer: Compass Fostering
Contact Detail:
Compass Fostering Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Family Finding Officer in Bolton
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with current employees at Compass Community. Building relationships can open doors that applications alone can't.
✨Tip Number 2
Prepare for interviews by researching Compass Community's values and mission. Show us how your skills align with our commitment to children and families. We love seeing candidates who genuinely resonate with our ethos!
✨Tip Number 3
Practice your communication skills! As a Family Finding Officer, you'll need to build positive relationships. Role-play common interview questions with a friend to boost your confidence and clarity.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team at Compass Community.
We think you need these skills to ace Family Finding Officer in Bolton
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for transforming children's lives shine through. We want to see that you genuinely care about making a difference and how your values align with ours at Compass Community.
Tailor Your CV: Make sure your CV is tailored to the Family Finding Officer role. Highlight your relevant experience, especially in administration and customer service, and don’t forget to mention any experience with placements or commissioning if you have it!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your skills and experiences.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to be part of our community!
How to prepare for a job interview at Compass Fostering
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Family Finding Officer role. Familiarise yourself with the key responsibilities and how they align with Compass Community's mission. This will help you articulate how your skills and experiences can contribute to transforming the lives of children.
✨Showcase Your Relationship-Building Skills
Since this role involves liaising with foster carers, social workers, and external teams, be prepared to discuss your experience in building positive relationships. Share specific examples of how you've successfully communicated and collaborated with others in previous roles, highlighting your 'can do' attitude.
✨Demonstrate Your Attention to Detail
With good administration skills being essential, come ready to discuss how you ensure accuracy in your work. You might want to mention any experience you have with data inputting or maintaining databases, as well as how you manage your workload under pressure while keeping everything organised.
✨Align with Their Values
Compass Community values integrity, courage, and care. During the interview, reflect on these values and share personal anecdotes that demonstrate how you embody them. This will show that you not only understand their ethos but also resonate with it, making you a great fit for the team.