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- Tasks: Oversee client referrals and drive business development in luxury care.
- Company: Join a reputable luxury care provider expanding in Central London.
- Benefits: Enjoy a competitive salary, commission package, and potential for growth.
- Why this job: Be part of a team delivering exceptional care in beautiful environments.
- Qualifications: Experience in luxury care and proven sales success required.
- Other info: Earn £200 in vouchers for successful referrals!
The predicted salary is between 44000 - 66000 £ per year.
Do you have vast experience working within the luxury care sector? Compass Corporate Services are currently working in partnership with a reputable luxury care provider with homes in Central London and exciting plans to expand their portfolio in the near future. The business provides exceptional personalised care services in beautifully designed environments to individuals across the area.
They are currently seeking a Client Experience Manager to join their team who will oversee the full referral and enquiry process, whilst consistently encouraging external business development to ensure a healthy pipeline of future residents.
- Foster community relationships to grow and protect local reputation and generate leads
- Plan and execute B2B and B2C events and promotional activities to showcase the exceptional amenities and services offered by our care homes
- Deliver 100% data integrity on the CRM system by the end of each working day
- Conduct market research to identify opportunities, analyse competitor offerings, and stay informed about industry trends
- Prepare regular sales reports, analyse key performance indicators, and provide insights to the leadership team
- Utilise data-driven approaches to continuously improve sales and marketing strategies
- Represent the care home at relevant industry events and functions
Experience working with the luxury care sector with a strong understanding of the high net worth individuals residing in the homes. You will be able to demonstrate a solid history of successful sales experience within the luxury care sector. Enjoy building and nurturing relationships proactively.
Client Care Executive (Permanent) employer: Compass Corporate Services
Contact Detail:
Compass Corporate Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Care Executive (Permanent)
✨Tip Number 1
Network within the luxury care sector by attending industry events and conferences. This will not only help you meet potential employers but also give you insights into the latest trends and expectations in the field.
✨Tip Number 2
Research the specific luxury care provider you're applying to. Understanding their values, services, and community reputation will allow you to tailor your approach and demonstrate genuine interest during interviews.
✨Tip Number 3
Showcase your relationship-building skills by preparing examples of how you've successfully nurtured client relationships in the past. Be ready to discuss how these experiences can translate to the role of Client Experience Manager.
✨Tip Number 4
Stay updated on market research and competitor analysis within the luxury care sector. Being knowledgeable about industry trends will position you as a proactive candidate who can contribute valuable insights to the team.
We think you need these skills to ace Client Care Executive (Permanent)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in the luxury care sector. Focus on relevant roles and achievements that demonstrate your ability to manage client relationships and drive business development.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the luxury care industry. Mention specific experiences that align with the responsibilities of the Client Experience Manager role, such as event planning or CRM management.
Highlight Data-Driven Success: In your application, emphasise any experience you have with data analysis and reporting. Provide examples of how you've used data to improve sales strategies or enhance client experiences in previous roles.
Showcase Relationship Building Skills: Demonstrate your ability to build and nurture relationships in your application. Include examples of how you've successfully engaged with clients or stakeholders in the luxury sector, and how this has contributed to business growth.
How to prepare for a job interview at Compass Corporate Services
✨Showcase Your Luxury Care Experience
Make sure to highlight your previous experience in the luxury care sector. Discuss specific roles and responsibilities that demonstrate your understanding of high net worth individuals and how you catered to their unique needs.
✨Prepare for B2B and B2C Strategies
Since the role involves planning and executing events, be ready to discuss your past experiences with B2B and B2C marketing strategies. Share examples of successful events you've organised and how they contributed to business growth.
✨Demonstrate Data Integrity Skills
The job requires delivering 100% data integrity on the CRM system. Be prepared to talk about your experience with CRM systems and how you ensure accuracy and reliability in data management.
✨Research the Company and Industry Trends
Before the interview, conduct thorough research on the company and its competitors. Being knowledgeable about industry trends will show your genuine interest in the role and help you answer questions more effectively.
