School Operations Officer in Colchester

Join Compass Community as an Education Business Support Officer

Are you a highly organised individual with a passion for supporting education? Compass Community is seeking a dedicated School Operations Officer to ensure the smooth running of our school’s non‑teaching operations. This pivotal role sits between office staff and senior leadership, making a real difference to our staff, pupils, and families.

About The Role

What You’ll Do

• Oversee the day‑to‑day operations of the school office, ensuring a welcoming and efficient front‑of‑house service.
• Manage school systems and databases, including pupil records, attendance, and safeguarding.
• Provide comprehensive administrative support to the Headteacher and wider school team.
• Coordinate maintenance, health and safety checks, and resource orders.
• Support statutory data submissions and compliance processes.
• Act as the first point of contact for parents and carers, ensuring timely and professional communication.
• Organise school meetings and events, including agendas and minute‑taking.
• Support with HR administration, admissions, and financial compliance.

What We’re Looking For

• Strong administrative experience, ideally in education, social care, or a regulatory setting.
• Excellent working knowledge of Microsoft Office (Excel, Word, Outlook, Teams).
• Highly organised, with outstanding attention to detail and the ability to manage multiple priorities.
• Clear communicator, both written and verbal.
• Discreet, professional, and committed to confidentiality.
• Collaborative, resilient, and motivated by supporting others and improving systems.
• A child‑centred outlook, aligned with Compass’ REACH ethos.

Candidate Profile

Qualifications & Experience

• Strong administrative experience, ideally in a social care, education or regulatory setting.
• Good working knowledge of Microsoft Office tools (Excel, Word, Outlook, Teams).
• Familiarity with compliance processes, audits or data reporting (desirable).

Skills & Attributes

• Highly organised, with excellent attention to detail.
• Clear communicator, both written and verbal.
• Able to manage multiple priorities and deadlines.
• Discreet, professional and committed to confidentiality.
• Motivated by supporting others and improving systems.

Candidate Profile – Behavioural & Cultural Fit

• Resilience and ability to work under pressure in a busy school environment.
• Collaborative approach, working well with teaching staff, parents and external partners.
• A child‑centred outlook, aligned with Compass’ REACH ethos.

What Success Looks Like

• Headteachers feel well‑supported and equipped to focus on leadership priorities.
• Administrative systems and trackers are accurate, timely and accessible.
• Compliance data is proactively monitored and shared to support readiness and governance.
• Operational teams experience smooth and efficient administrative coordination.
• Staff and pupils feel supported by smooth operations, enabling better teaching and learning.