At a Glance
- Tasks: Support a purpose-driven team transforming mental health support for children and young people.
- Company: Join Compass, a national charity dedicated to making a positive impact in communities.
- Benefits: Enjoy 27 days holiday, life assurance, pension scheme, and excellent career development.
- Other info: Inclusive workplace encouraging applications from diverse backgrounds and experiences.
- Why this job: Be a key player in meaningful work that directly impacts young lives every day.
- Qualifications: NVQ Level 3 in Business Administration or equivalent, with strong IT and organisational skills.
The predicted salary is between 30000 - 40000 € per year.
Join Our Team as an Administrator – Make a Positive Impact! This is more than admin. This is your chance to be part of a team that is transforming how children and young people in Derbyshire get mental health support. As our Administrator, you will sit at the heart of a fast moving, purpose driven team working across schools and communities. Based in our Derbyshire Mental Health Support Team (MHST) service, you will help keep everything running smoothly. That includes coordinating daily operations, managing digital and paper records, supporting performance reporting, and helping our teams stay connected and well equipped.
You will be a key player in shaping how we work behind the scenes, helping to build and maintain systems that are smart, efficient and focused on what matters. You will also support friendly communication with schools, families and local partners, becoming a trusted point of contact within the service. This is a role where your skills will have a direct impact every day. You will be part of a team that truly cares, doing work that is meaningful, valued and full of purpose.
About You
You are someone who brings order to chaos, calm to busy days and kindness to every interaction. You understand that great admin is more than keeping things tidy – it is the backbone of a service that supports young people when they need it most. You care about getting things right, and you take pride in work that supports others to thrive.
- NVQ Level 3 in Business Administration or equivalent
- Experience working in a busy office or customer service environment
- Excellent IT skills, including confidence with spreadsheets and databases
- Strong organisation and time management, even when priorities shift
- Accuracy and attention to detail in everything you do
- The ability to stay calm under pressure and juggle competing demands
- Warm, clear and professional communication skills
- Confidence working independently while also being a great team player
- A positive, flexible mindset and a commitment to problem solving
- A willingness to travel locally and support team delivery wherever needed
You might also bring experience with data reporting, social media, or using digital tools in a service setting. But more than anything, we are looking for someone who is friendly, dependable and motivated by purpose – someone who wants to work in a team where your contribution matters and your values guide your work.
If you are ready to bring your admin skills into a role that supports real change for children and families, this is your opportunity. Be part of a team that cares.
About Us
Compass is committed to safeguarding children, young people and vulnerable adults. Established for over 30 years, Compass is a national charity which works in communities across the UK providing services spanning substance misuse treatment and rehabilitation, early interventions for vulnerable young people, school-aged health programmes and associated prevention as well as treatment and health promotion initiatives. All Compass posts are subject to appropriate level DBS checks. We positively encourage applications from all members of the community, regardless of gender, race, faith, disability, age, or sexual orientation, and encourage applications from people who have experiences in life which enrich skills and empathy. This is part of our commitment to equality and developing a truly inclusive and representative workforce. We are happy to discuss any reasonable adjustments individuals may require in the recruitment process, on commencement, or once in post.
Benefits
We offer a range of benefits including:
- 27 days holiday + bank holidays, rising to 32 days over time (pro rata)
- Life assurance at 2 x basic salary
- Competitive contributory pension scheme
- 24/7 Employee Assistance Programme and OH service
- Enhanced sick pay
- Excellent learning & development opportunities and career progression
- Annual salary review
Help us to make a positive change to the lives of children and young people!
Administrator employer: Compass Changing Lives
At Compass, we pride ourselves on being an exceptional employer dedicated to making a meaningful impact in the lives of children and young people in Derbyshire. Our supportive work culture fosters collaboration and personal growth, offering excellent learning and development opportunities alongside a competitive benefits package, including generous holiday entitlement and a contributory pension scheme. Join us in a role where your administrative skills will directly contribute to transforming mental health support in our communities, all while being part of a caring and purpose-driven team.
StudySmarter Expert Advice🤫
We think this is how you could land Administrator
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Compass and their mission. Understanding their values and how they support children and families will help you connect your skills to their goals.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your experience in busy office environments and your organisational skills can make a difference in this role.
✨Tip Number 3
Show your personality! During the interview, let your warm and friendly nature shine through. Remember, they’re looking for someone who fits into their caring team, so don’t be afraid to show your passion for helping others.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Administrator
Some tips for your application 🫡
Show Your Passion:When you write your application, let your enthusiasm for making a positive impact shine through. We want to see how much you care about supporting children and young people in Derbyshire, so share your motivation and why this role matters to you!
Tailor Your CV:Make sure your CV is tailored to the Administrator role. Highlight your relevant experience, especially in busy office environments or customer service. We love seeing how your skills align with what we need, so don’t hold back!
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and structure your information logically. We appreciate a well-organised application that makes it easy for us to see your strengths and qualifications.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to be part of our team right from the start!
How to prepare for a job interview at Compass Changing Lives
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Administrator role and how it fits within the Derbyshire Mental Health Support Team. Familiarise yourself with the key responsibilities, such as coordinating operations and managing records, so you can confidently discuss how your skills align with their needs.
✨Showcase Your Organisational Skills
Since this role requires strong organisation and time management, prepare examples from your past experiences where you've successfully juggled multiple tasks or improved processes. Be ready to explain how you bring order to chaos and maintain accuracy under pressure.
✨Communicate Warmly and Professionally
As a point of contact for schools and families, your communication skills are crucial. Practice conveying your thoughts clearly and warmly during the interview. Use examples that highlight your ability to connect with others and support team collaboration.
✨Emphasise Your Problem-Solving Mindset
The role calls for a positive and flexible approach to problem-solving. Think of specific instances where you've tackled challenges in a busy environment. Share how you adapt to shifting priorities and contribute to a supportive team atmosphere, showing that you're motivated by purpose.
