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- Tasks: Coordinate daily operations and manage records to support mental health services for young people.
- Company: Join Compass, a national charity dedicated to transforming lives in Birmingham.
- Benefits: Enjoy 27 days holiday, life assurance, and excellent career progression opportunities.
- Why this job: Make a meaningful impact on children's mental health while developing your admin skills.
- Qualifications: NVQ Level 3 in Business Administration and experience in a busy office or customer service.
- Other info: Part-time role with flexible hours, perfect for students looking to make a difference.
The predicted salary is between 30000 - 42000 £ per year.
Join Our Team as an Administrator – Make a Positive Impact! This is more than admin. This is your chance to be part of a team that is transforming how children and young people in Birmingham get mental health support.
As our Administrator, you will sit at the heart of a fast moving, purpose driven team working across schools and communities. Based in our Bridge House Birmingham hub, you will help keep everything running smoothly. That includes coordinating daily operations, managing digital and paper records, supporting performance reporting, and helping our teams stay connected and well equipped.
You will be a key player in shaping how we work behind the scenes, helping to build and maintain systems that are smart, efficient and focused on what matters. You will also support friendly communication with schools, families and local partners, becoming a trusted point of contact within the service.
This is a role where your skills will have a direct impact every day. You will be part of a team that truly cares, doing work that is meaningful, valued and full of purpose. Be a part of building brighter futures!
This is a part time role, working Monday and Thursday for a total of 15 hours per week, ideal for someone looking for fewer weekly hours while still having the opportunity to make a meaningful impact.
About You
You are someone who brings order to chaos, calm to busy days and kindness to every interaction. You understand that great admin is more than keeping things tidy – it is the backbone of a service that supports young people when they need it most. You care about getting things right, and you take pride in work that supports others to thrive.
You will bring:
- NVQ Level 3 in Business Administration or equivalent
- Experience working in a busy office or customer service environment
- Excellent IT skills, including confidence with spreadsheets and databases
- Strong organisation and time management, even when priorities shift
- Accuracy and attention to detail in everything you do
- The ability to stay calm under pressure and juggle competing demands
- Warm, clear and professional communication skills
- Confidence working independently while also being a great team player
- A positive, flexible mindset and a commitment to problem solving
- A willingness to travel locally and support team delivery wherever needed
You might also bring experience with data reporting, social media, or using digital tools in a service setting. But more than anything, we are looking for someone who is friendly, dependable and motivated by purpose – someone who wants to work in a team where your contribution matters and your values guide your work.
If you are ready to bring your admin skills into a role that supports real change for children and families, this is your opportunity. Be part of a team that cares.
About Us
Compass is committed to safeguarding children, young people and vulnerable adults. Established for over 30 years, Compass is a national charity which works in communities across the UK providing services spanning substance misuse treatment and rehabilitation, early interventions for vulnerable young people, school-aged health programmes and associated prevention as well as treatment and health promotion initiatives.
All Compass posts are subject to appropriate level DBS checks. We positively encourage applications from all members of the community, regardless of gender, race, faith, disability, age, or sexual orientation, and encourage applications from people who have experiences in life which enrich skills and empathy. This is part of our commitment to equality and developing a truly inclusive and representative workforce.
We are happy to discuss any reasonable adjustments individuals may require in the recruitment process, on commencement, or once in post.
Benefits
We offer a range of benefits including:
- 27 days holiday + bank holidays, rising to 32 days over time (pro rata)
- Life assurance at 2 x basic salary
- Competitive contributory pension scheme
- 24/7 Employee Assistance Programme and OH service
- Enhanced sick pay
- Excellent learning & development opportunities and career progression
- Annual performance/salary review
Administrator in Birmingham employer: Compass Birmingham MHST
Contact Detail:
Compass Birmingham MHST Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrator in Birmingham
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the lookout for an admin role, and who knows? They might just have the inside scoop on opportunities that aren't even advertised yet.
✨Tip Number 2
Prepare for those interviews! Research the company and its mission, especially since this role is all about making a positive impact. Think about how your skills can contribute to their goals and be ready to share specific examples from your past experiences.
✨Tip Number 3
Practice your communication skills! As an administrator, you'll need to be warm and professional. Try mock interviews with friends or family to get comfortable articulating your thoughts clearly and confidently.
✨Tip Number 4
Don't forget to apply through our website! It's the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in being part of our team and making a difference.
We think you need these skills to ace Administrator in Birmingham
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see how much you care about making a positive impact in the lives of children and young people. Share why this role matters to you and how your skills can contribute to our mission.
Tailor Your CV: Make sure your CV is tailored to the Administrator role. Highlight your relevant experience, especially in busy office environments or customer service. We love seeing how your past roles have prepared you for this position, so don’t hold back on those details!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points where necessary and make sure to proofread for any typos or errors – accuracy is key in admin work!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role and our team there!
How to prepare for a job interview at Compass Birmingham MHST
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Administrator role and its responsibilities. Familiarise yourself with the job description and think about how your skills and experiences align with what they’re looking for. This will help you answer questions confidently and show that you’re genuinely interested in the position.
✨Showcase Your Organisational Skills
As an Administrator, organisation is key. Prepare examples from your past experiences where you successfully managed multiple tasks or improved processes. Be ready to discuss how you keep things running smoothly, especially in a busy environment, as this will demonstrate your ability to thrive under pressure.
✨Communicate Clearly and Warmly
Since the role involves communication with schools, families, and local partners, practice your communication skills before the interview. Use clear and friendly language when answering questions, and don’t hesitate to show your personality. They’re looking for someone who can connect with others, so let your warmth shine through!
✨Prepare Questions That Matter
At the end of the interview, you’ll likely have the chance to ask questions. Prepare thoughtful questions that show your interest in the team and the impact of the role. For example, you could ask about the team’s current projects or how they measure success in supporting young people. This shows you’re not just focused on getting the job, but also on contributing positively to their mission.
