At a Glance
- Tasks: Lead a new veterinary wellness centre and ensure exceptional client experiences.
- Company: Exciting start-up in the veterinary sector with growth potential.
- Benefits: Competitive salary, dynamic work environment, and opportunity for significant impact.
- Other info: Confidential role with rapid interview process and immediate start.
- Why this job: Be a key player in a growing business and shape its future.
- Qualifications: 2-3 years in management, ideally in healthcare or customer-focused industries.
The predicted salary is between 43200 - 72000 £ per year.
Practice Manager / Operations Manager - Veterinary Wellness Centre
Location: London, Chiswick
Salary: Up to £60,000 per annum
Contract: Full-time, permanent
Are you an experienced manager within the veterinary sector?
Ready to take on a brand-new business and run it as your own?
About the Role
A unique opportunity to join a wellness centre start-up at an early stage of its journey. This newly created role will take on full operational responsibility for a clinic in London, with direct accountability for P&L, team leadership, and client experience. We are looking for a business minded individual who will run the centre as their own.
Overseeing a team of 12 staff and manage budgets in the range of £1–3M. The successful candidate will be a hands-on, people-focused leader, capable of driving operational excellence, embedding compliance, and delivering strong financial results in a dynamic, customer-facing environment.
This is a pivotal role with the chance to make a significant impact in a business set for large-scale growth and integration of new clinics. You will be part of a multidisciplinary team that includes Wellness Advisers (RVN), Veterinary Physiotherapists specialising in small animals (ACPAT Cat A and/or RAMP), Canine Hydrotherapists, Groomers, Veterinary Behaviourists and Pain Management Clinicians.
Key Responsibilities
- Lead day-to-day operations of a wellness clinic, ensuring outstanding customer and client experience.
- Deliver full P&L management, reporting into the Head of Operations.
- Oversee a multidisciplinary team of 10–12, ensuring recruitment, training, performance management, and engagement.
- Drive revenue and profitability through effective planning, business development, and client retention.
- Ensure compliance with health & safety, risk management, and regulatory standards.
- Work closely with senior leadership to support business scale-up and integration plans.
- Implement operational processes and systems to support growth and efficiency.
Skills & Experience
- 2–3 years in a senior management or operational leadership role, ideally within healthcare, physiotherapy, veterinary, wellness, or similar customer-focused industries.
- Proven track record of P&L accountability
- Strong leadership skills, with experience managing 10+ direct reports.
- Commercially astute, with the ability to balance operational delivery with financial performance.
- Start-up or scale-up experience highly desirable.
- Proactive, solutions-driven, and adaptable in fast-changing environments.
Additional Information
- ASAP start date (interviews to be scheduled quickly).
- Confidential role – further company details will be shared with shortlisted candidates under NDA.
- Business launch scheduled for October.
Confidential Search – details withheld until shortlist stage.
Compass Associates Ltd is acting as a recruitment consultancy for this permanent vacancy.
Interested?
To apply or find out more, contact Tom Fitch on 02393 874295 or email your CV to tfitch@compassltd.co.uk
If you know someone who may be interested in this or other roles in a new private hospital, we offer a £200 voucher referral reward for every successful recommendation.
Veterinary Practice Manager in Slough employer: Compass Associates
Join a pioneering veterinary wellness centre in Chiswick, London, where you will have the unique opportunity to lead a start-up operation and shape its future. With a focus on employee growth and a collaborative work culture, we offer competitive salaries, comprehensive training, and the chance to make a significant impact in a rapidly expanding business. Our commitment to operational excellence and client satisfaction ensures a rewarding environment for those looking to thrive in their careers.
StudySmarter Expert Advice🤫
We think this is how you could land Veterinary Practice Manager in Slough
✨Tip Number 1
Network like a pro! Get out there and connect with people in the veterinary sector. Attend industry events, join online forums, or even hit up local meet-ups. The more people you know, the better your chances of landing that perfect role.
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, be ready to discuss your past achievements and how they relate to the role. Use specific examples to demonstrate your leadership and operational expertise.
✨Tip Number 3
Don’t just apply anywhere—apply through our website! We’ve got some fantastic opportunities waiting for you, and applying directly can give you an edge. Plus, it shows you’re genuinely interested in being part of our team.
✨Tip Number 4
Prepare for interviews by researching the company and its values. Understand their mission and how you can contribute to their growth. This will not only impress them but also help you figure out if it’s the right fit for you.
We think you need these skills to ace Veterinary Practice Manager in Slough
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Veterinary Practice Manager role. Highlight your experience in managing teams and P&L responsibilities, as these are key for us. Use specific examples that showcase your leadership skills and operational excellence.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Tell us why you're passionate about this role and how your background fits with our vision for the wellness centre. Be sure to mention any start-up or scale-up experience you have, as we’re looking for someone who can hit the ground running.
Showcase Your People Skills:As a hands-on leader, it’s crucial to demonstrate your people-focused approach. Share examples of how you've successfully managed teams, improved client experiences, and driven engagement. We want to see how you connect with others and foster a positive work environment.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy to do!
How to prepare for a job interview at Compass Associates
✨Know Your Numbers
As a Veterinary Practice Manager, you'll be responsible for P&L management. Brush up on your financial knowledge and be ready to discuss how you've successfully managed budgets in the past. Bring specific examples of how you’ve driven revenue and profitability.
✨Showcase Your Leadership Style
With a team of 10-12 staff to manage, it's crucial to demonstrate your leadership skills. Prepare to share your approach to team engagement, recruitment, and performance management. Think about how you can inspire and motivate a diverse team in a fast-paced environment.
✨Understand the Business Landscape
This role is all about operational excellence and business growth. Research the veterinary wellness sector and be prepared to discuss trends, challenges, and opportunities. Show that you’re not just a manager but a strategic thinker who can contribute to the clinic's scale-up plans.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving abilities in real-world situations. Prepare for scenarios related to compliance, client experience, and operational challenges. Think through how you would handle these situations and be ready to articulate your thought process.
