At a Glance
- Tasks: Lead a residential service for adults with learning disabilities and complex needs.
- Company: Values-driven provider of residential care with a strong commitment to quality of life.
- Benefits: Competitive salary, 28 days leave, mileage reimbursement, and clear career progression.
- Other info: Join a growing organisation with excellent support and development opportunities.
- Why this job: Make a real difference in people's lives while leading a dedicated team.
- Qualifications: Experience as a Registered Manager and knowledge of PBS and CQC standards.
Location: Stoke-on-Trent
Salary: £55,000 - £60,000
Job Type: Full-time, Permanent
This position does not offer sponsorship. We are unable to accept applications from individuals who require a visa to work in the UK.
Overview
Compass Associates is recruiting on behalf of a specialist, values-driven provider of residential care for adults with learning disabilities and complex needs. This is an exceptional opportunity for an experienced and autonomous Registered Manager to lead a high-acuity, apartment-based service in Stoke-on-Trent. Our client is a growing organisation with a 10-year track record of delivering outstanding outcomes for people with complex learning disabilities and behaviours of concern. They operate with a strong Positive Behaviour Support ethos and a genuine commitment to quality of life and restriction reduction, not simply behaviour management. This is a role for someone who thrives on challenge, is personally invested in the people they support, and has the resilience and autonomy to lead a complex service without close direction.
The Role
You will take full operational responsibility for a small bedded residential home in Stoke-on-Trent. You will lead and manage a large staff team, including a Deputy Manager, Senior Team Leader, and Team Leaders, reporting directly into the Regional Manager. You will be supported by a dedicated wraparound Specialist Support team, including PBS practitioners and a specialist learning disability nurse, who visit the service regularly.
Key Responsibilities
- Full day-to-day operational management of the service
- Overseeing complex, person-centred care plans, PBS plans, and restriction reduction plans
- Managing and responding to behaviours of concern in line with Positive Behaviour Support principles
- Leading Serious Incident Reviews and coordinating with the Specialist Support team
- Autonomously managing safeguarding referrals and CQC notifications
- Managing staff performance, conduct, investigations, and complaints across a large team
- Holding and maintaining CQC registration for the service
Requirements
- Previous CQC registration as a Registered Manager is essential
- Demonstrable experience managing high-acuity complex needs, including learning disabilities and behaviours of concern
- Strong working knowledge of PBS, MCA, DoLS, the Care Act, safeguarding, and CQC expectations
- Proven ability to manage large staff teams and high volumes of support hours
- NVQ Level 5 in Health and Social Care Leadership and Management is desirable but not essential
- Autonomous and confident in acting without prompting on regulatory and safeguarding matters
- Resilient, highly organised, and able to manage multiple competing priorities on a daily basis
- A genuine commitment to quality of life, restriction reduction, and person-centred outcomes
- Full UK driving licence and access to own vehicle
- Suitable backgrounds include Registered Managers, Service Managers, Locality Managers, Area Managers, Regional Managers, and turnaround or interim managers seeking a permanent role
Benefits
- £50,000 per annum (fixed)
- 28 days annual leave plus bank holidays
- Mileage reimbursement at 45p per mile for travel outside of the service
- Clear career progression pathways within a growing organisation
- Working Pattern: Monday to Friday, 9am to 5pm, fully on site
- On-call rota of 1 in 7 weeks shared across regional managers and deputies
Recommendations
Compass Associates Ltd is acting as a Recruitment Consultancy for this permanent vacancy; we offer £200 in John Lewis vouchers or a £200 charity donation for each successful recommendation. Compass Associates, established in 2009, is an award-winning, UK specialist Health and Social Care Recruitment Consultancy providing tailored, high quality recruitment solutions for all permanent assignments.
Senior Registered Manager in Stoke-on-Trent employer: Compass Associates
At Compass Associates, we pride ourselves on being a values-driven employer that prioritises the well-being and development of our staff. As a Senior Registered Manager in Stoke-on-Trent, you will benefit from a supportive work culture that emphasises autonomy and resilience, alongside clear career progression pathways within our growing organisation. With a commitment to delivering outstanding outcomes for individuals with complex needs, you will find meaningful and rewarding employment in a role that truly makes a difference.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Registered Manager in Stoke-on-Trent
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Compass Associates.
✨Attend Social Work Events and Workshops
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✨Showcase Your Passion and Expertise
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✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Compass Associates or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Senior Registered Manager in Stoke-on-Trent
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Compass Associates:Before hitting send, make sure to tailor your application specifically to Compass Associates! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Compass Associates
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
