At a Glance
- Tasks: Lead and build a new mental health supported living service from the ground up.
- Company: Join a leading charity dedicated to supporting adults with acute mental health needs.
- Benefits: Full support, training opportunities, and a chance to shape your own team.
- Other info: Enjoy a blank-canvas opportunity with a supportive environment and career growth.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: 12 months' management experience in health or social care, especially in mental health.
The predicted salary is between 30000 - 40000 £ per year.
Location: Full-Time, Permanent 37.5 hours per week
We are partnering with one of the country’s leading charities supporting adults who is opening a brand-new acute mental health supported living service in Shrewsbury, and is looking for a Local Service Manager to lead it from the ground up. This is a genuinely rare opportunity to build a service and a team from scratch. You will recruit your own staff team, shape how the service operates day to day, and put your own stamp on the culture and standards from day one. You will be fully supported throughout by an experienced Area Service Manager alongside structured shadowing and training in the early months.
About the Service
- Supported living service for adults with acute mental health needs, including conditions such as schizophrenia and personality disorders
- 10 self-contained flats, each with its own bedroom, bathroom, kitchen and living space, plus communal areas and an on-site office
- 24-hour staffing model with waking night staff, a team of approximately 12-15 staff including bank workers
- Non-CQC regulated service
- Located close to other services across Shrewsbury and Telford, providing a strong local support network
Key Responsibilities
- Provide strong, values-led leadership in building and developing a new service team from the ground up
- Lead on the recruitment, induction, training and performance management of all staff, including senior support workers and night staff
- Ensure delivery of safe, effective and person-centred support, including oversight of support planning and risk management
- Maintain compliance with relevant legislation, safeguarding and regulatory requirements
- Build and manage strong working relationships with the local authority, healthcare professionals, families and other external partners
Requirements
- Minimum 12 months' experience in a management role within health or social care
- Minimum 12 months' experience working within mental health services
- Practical experience of housing management, rent, arrears, budgets and Universal Credit
- Sound knowledge of safeguarding, risk management and regulatory compliance
A true blank-canvas opportunity to build your own team and shape the service from day one. Full support from an experienced Area Service Manager and a pay-protected manager during your first months. Platinum Employer Award status, with a significantly increased budget this year for internal and external qualifications and training.
A two-stage process: an initial Microsoft Teams interview focused on the role and your suitability, followed by a values-based second-stage interview in person, including a short presentation (approx. 15 minutes) on how you would approach fully staffing the service and onboarding tenants.
