At a Glance
- Tasks: Lead and mentor teams in delivering exceptional adult social care services.
- Company: Join a leading provider dedicated to high-quality care for adults with complex needs.
- Benefits: Competitive salary, autonomy in role, and opportunities for professional growth.
- Other info: Dynamic role with significant impact and community involvement across the Northwest.
- Why this job: Make a real difference in the lives of individuals while driving quality improvements.
- Qualifications: 3+ years in adult social care management, with strong leadership skills.
The predicted salary is between 60000 - 60000 £ per year.
Location: Northwest (Lancashire, Cheshire, Greater Manchester)
Salary: £60,000 per annum
Job Type: Full-time, Permanent
Are you a driven operations leader ready to champion quality care and foster a winning culture with a background in Learning Disabilities, Autism, or Mental Health care? Are you an experienced (3+ years) Registered Manager with a background in Learning Disabilities, Autism, or Mental Health care looking for a step up into Regional Operations?
Overview
Compass Associates are proud to be working with a leading adult social care provider, supporting them in the appointment of a Regional Operations Manager to join their senior operational leadership team. Our client is dedicated to providing high-quality residential and supported living services for adults with complex needs. With strong backing, high levels of autonomy, and plans for future expansion, the business invests heavily in its leadership team to empower service managers, elevate regulatory compliance, and deliver exceptional care outcomes across the region.
The Role
As a Regional Operations Manager, you will play a crucial role in overseeing a portfolio of adults supported across residential and supported living services. Drawing on your management experience within adult social care (specifically Learning Disabilities, Autism, or Mental Health), you will lead, mentor, and empower Registered Managers (many of whom are rising stars within the organisation), guiding them through complex operational challenges and helping them excel. This is a dynamic operational leadership role that offers significant autonomy to implement turnaround strategies, drive quality improvements, and maintain top-tier CQC compliance stats. Reporting directly to the Director of Operations, you will bring energy and determination to set high standards and foster a healthy, competitive culture across regions. You will be based regionally across Lancashire, Cheshire, and Greater Manchester, dividing your time between home, head office in Warrington, and service visits.
Key Responsibilities
- Provide robust oversight and support to Registered Managers across a portfolio of residential and supported living services.
- Drive compliance standards, regulatory ratings, and quality assurance initiatives to achieve outstanding service outcomes.
- Implement operational turnaround strategies and exercise high levels of autonomy to develop and improve service delivery.
- Mentor and guide both new and experienced Registered Managers, supporting them with complex incidents and decision-making.
- Collaborate closely with senior leadership, quality teams, and local authorities to build strong relationships and ensure regulatory compliance.
- Participate in a 1-in-8 tiered weekend on-call rota to provide senior escalation support when required.
- Foster a positive, high-performing environment that encourages regional excellence and active community involvement.
Requirements
- Strong background within Adult Social Care, specifically supporting individuals with Learning Disabilities, Autism, or Mental Health needs (Step-ups from Registered Manager level welcomed).
- Proven leadership and operational management skills, with the ability to coach, guide, and empower service managers.
- Thorough understanding of CQC regulations, quality frameworks, and adult social care best practices.
- Ambitious, proactive, and competitive mindset with a drive to maintain high compliance ratings.
- Full UK driving licence and willingness to travel across Lancashire, Cheshire, Greater Manchester, and head office in Warrington.
- Excellent communication and stakeholder management skills, with the ability to build positive relationships with local authorities and regulators.
- Previous experience in a Regional Operations Manager or Quality Manager role.
- Experience handling service turnarounds or leading teams through regulatory inspections.
Please note that candidates must have the right to work in the UK.
Working Pattern
Full-time role (mixture of service visits, Warrington head office presence, and home working), with regional travel across Lancashire, Cheshire, and Greater Manchester.
About Compass Associates:
Established in 2009, Compass Associates is an award-winning, UK specialist Health and Social Care Recruitment Consultancy providing tailored, high-quality recruitment solutions for all permanent assignments.
Regional Operations Manager – Adult Social Care employer: Compass Associates
Compass Associates is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration in the heart of Wokingham. With a strong focus on employee growth, we provide ample opportunities for professional development and career advancement, all while being part of a mission-driven team dedicated to transforming healthcare operations. Join us to make a meaningful impact in a supportive environment that values your contributions and encourages you to thrive.
StudySmarter Expert Advice🤫
We think this is how you could land Regional Operations Manager – Adult Social Care
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Compass Associates.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Compass Associates!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Compass Associates, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Compass Associates or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Regional Operations Manager – Adult Social Care
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Compass Associates:Before hitting send, make sure to tailor your application specifically to Compass Associates! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Compass Associates
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
