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- Tasks: Lead a dynamic team in delivering top-notch primary care services.
- Company: Join an award-winning healthcare provider transforming primary care across the UK.
- Benefits: Enjoy a competitive salary, bonus scheme, and 25 days holiday plus bank holidays.
- Why this job: Make a real impact in healthcare while growing your leadership skills in a supportive culture.
- Qualifications: Experience in primary care management and strong people leadership skills are essential.
- Other info: Referral bonus available for recommending suitable candidates.
The predicted salary is between 34000 - 42000 £ per year.
Job Description
PCN Operations Manager | Expanding Primary Care Company
Location: Bradford
£40,000 to £50,000 per annum + Performance Bonus
Monday to Friday – Full time, permanent
Join a fast-growing, award-winning healthcare provider revolutionising primary care across the UK.
We’re proud to be working in partnership with a fast-growing, award-winning healthcare organisation that’s reshaping the way services are delivered within Primary Care Networks (PCNs). With over 25 years’ combined experience across the NHS, health informatics, and clinical leadership, their model supports GP practices and PCNs nationwide – reducing pressure, enhancing outcomes, and raising the bar for service excellence.
As they expand their footprint across new regions, an exciting opportunity has opened for a dynamic PCN Operations Manager to join their leadership team. If you thrive in people management and operational delivery and want to drive meaningful change in a growing organisation – this could be your perfect next move.
What You’ll Be Doing:
As PCN Operations Manager, you’ll be responsible for the day-to-day operational leadership of a busy primary care site – managing over 40 staff across clinical and non-clinical teams, and directly supporting four GPs. You’ll play a key role in shaping team culture, driving service improvements, and ensuring safe, effective care is delivered to the local population.
- Lead, inspire and develop a large multidisciplinary team within the PCN
- Manage site-level operations including staffing, workflow, and service delivery
- Promote a culture of high performance, collaboration and continuous improvement
- Build and maintain strong relationships with stakeholders across the PCN and partner organisations
- Ensure compliance with all relevant clinical governance and NHS standards
- Support recruitment, induction and ongoing development of team members
- Collaborate with GPs and PCN leaders on service planning and operational priorities
Essential Skills & Experience:
- Proven experience within a Primary Care or PCN setting – essential
- Background as a Practice Manager, Business Manager or Operations Manager within the NHS or GP environment
- Strong people leadership skills with experience managing large teams
- Knowledge of primary care structures, PCN frameworks, and operational delivery
- Excellent interpersonal and communication skills
- Proactive, solution-focused approach and confident decision-maker
- Strong organisational and planning capabilities
- Committed to delivering patient-centred care and improving outcomes
Why Join?
Though confidential at this stage, the hiring organisation is well-established, forward-thinking, and poised for growth. They offer a stable, supportive environment and real opportunity to influence how care is delivered locally.
- Competitive Salary of £40,000–£50,000 (depending on experience)
- Bonus scheme
- 25 days holiday + bank holidays
- Progression Opportunities – Grow into senior or regional leadership roles
- Tailored Development – Personalised training and mentorship
- Supportive Culture – Transparent, collaborative and values-driven
- Perks & Benefits – Pension, staff discounts, regular team events
Ready to Take the Lead in Primary Care?
If you're ready to step into a pivotal leadership role and make a genuine impact, we’d love to hear from you – Contact Tom Fitch for a confidential chat on 02393 874295 or send your CV to tfitch@compassltd.co.uk
Compass Associates Ltd is acting as a recruitment consultancy for this permanent position.
Referral Bonus: Know someone perfect for the role? Get £200 in John Lewis vouchers for a successful recommendation.
PCN Operations Manager | Expanding Primary Care Company employer: Compass Associates
Contact Detail:
Compass Associates Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land PCN Operations Manager | Expanding Primary Care Company
✨Tip Number 1
Familiarise yourself with the specific operational challenges faced by Primary Care Networks (PCNs). Understanding these nuances will help you demonstrate your knowledge during interviews and show how you can effectively lead a team in overcoming them.
✨Tip Number 2
Network with professionals already working in PCN settings or similar roles. Engaging with them can provide insights into the company culture and expectations, which you can leverage to tailor your approach when discussing your leadership style and operational strategies.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed large teams and improved service delivery in previous roles. Highlighting measurable outcomes will showcase your ability to drive performance and align with the company's goals.
✨Tip Number 4
Research the organisation's values and recent initiatives within primary care. Being able to articulate how your personal values align with theirs will demonstrate your commitment to their mission and enhance your appeal as a candidate.
We think you need these skills to ace PCN Operations Manager | Expanding Primary Care Company
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in primary care or PCN settings. Emphasise your leadership skills and any specific achievements that demonstrate your ability to manage large teams effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for primary care and your understanding of the role. Mention how your background aligns with the company's mission and values, and express your enthusiasm for driving meaningful change.
Highlight Relevant Skills: In your application, focus on essential skills such as people management, operational delivery, and knowledge of NHS standards. Use specific examples to illustrate how you've successfully applied these skills in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a leadership role.
How to prepare for a job interview at Compass Associates
✨Understand the Role Inside Out
Make sure you thoroughly understand the responsibilities of a PCN Operations Manager. Familiarise yourself with the day-to-day operations, team dynamics, and the importance of compliance with NHS standards. This will help you answer questions confidently and demonstrate your knowledge.
✨Showcase Your Leadership Skills
Prepare examples that highlight your experience in managing large teams and driving service improvements. Be ready to discuss how you've inspired and developed staff in previous roles, as this is crucial for the position.
✨Demonstrate Your Problem-Solving Abilities
The role requires a proactive and solution-focused approach. Think of specific challenges you've faced in past positions and how you overcame them. This will show your potential employer that you're capable of making confident decisions under pressure.
✨Build Rapport with Interviewers
Establishing a connection with your interviewers can set you apart. Be personable, engage in conversation, and ask insightful questions about the company culture and their vision for the future. This shows your genuine interest in the role and the organisation.