At a Glance
- Tasks: Lead and shape the culture and quality of elderly care across a large region.
- Company: Major not-for-profit elderly care organisation with a strong national reputation.
- Benefits: Competitive salary, car allowance, bonus scheme, and generous annual leave.
- Other info: Opportunity for strategic influence and career growth in a supportive culture.
- Why this job: Make a real impact in a people-focused environment while driving high-quality care.
- Qualifications: Senior leadership experience in adult social care and strong financial acumen.
The predicted salary is between 100000 - 140000 £ per year.
Central / Midlands Region
Salary: Circa £120,000 + Car Allowance + Bonus Scheme
Benefits: 30 days AL (plus Bank Holidays) + up to 10% employer pension + PMI (single cover) + EV Salary Sacrifice Scheme + modern digital infrastructure
Are you a values-led senior operator who thrives in a people-focused, high-performing care environment? Do you want to lead a large, strategically important region with the autonomy to shape culture, quality, and commercial performance? If so, this could be the role for you.
This appointment is being managed exclusively by Compass Associates on behalf of a major not-for-profit elderly care organisation, who are seeking to appoint an Operations Director for their Central / Midlands region. The remit includes around 35 care homes, supported through 4 - 6 Regional Managers and wider regional support, leading a large scale workforce.
This is a rare opportunity to step into a senior leadership role with both scale and strategic influence, delivering high-quality care and strong commercial outcomes across a portfolio that spans a blend of Local Authority and private fee markets.
About the Organisation
This is a large, well-resourced provider with a strong national reputation for care quality, sector leadership, and long-term investment. The organisation combines strong governance with an empowering culture, modern digital care systems and a clear strategy to deliver sustainable growth.
The Central / Midlands region currently has a higher proportion of Local Authority funding, with a key focus on growing private occupancy in the right markets while maintaining excellent stakeholder and commissioner relationships.
What’s in it for you?
- Circa £120,000 base salary DOE
- Car allowance
- Bonus scheme
- Up to 10% employer pension contribution
- 30 days annual leave + bank holidays
- PMI (single cover)
- EV salary sacrifice scheme
- Highly developed quality & governance frameworks
- Strong executive sponsorship and senior leadership visibility
Who are we looking for?
We’re seeking a credible and experienced senior operational leader who can positively influence culture, quality, and financial performance across a large portfolio.
You will be:
- A visible and people-focused leader with strong values
- Skilled in leading through others and developing high-performing teams
- Commercially astute with strong P&L accountability
- Experienced in multi-home leadership (ideally 20+ homes, with 35+ advantageous)
- Comfortable operating at strategic and transformation level
- Able to balance Local Authority relationships with private-pay growth
- Resilient, pragmatic and solutions-focused
- Passionate about delivering safe, person-centred care
Essential Criteria
- Senior multi-site leadership experience within adult social care
- Proven track record of driving performance across a large region or portfolio
- Financial and commercial acumen with strong budget accountability
- Strong understanding of governance, safety, and regulatory frameworks
- Experience of improving occupancy, culture and workforce retention
Location
This role covers the Central / Midlands region. It is commutable from (including but not limited to: Birmingham, Coventry, Leicester, Derby, Nottingham, Northampton, Wolverhampton, Stoke-on-Trent, Solihull, Worcester, Telford, Walsall, Tamworth, Loughborough, Burton-on-Trent, Rugby, Dudley, Sutton Coldfield, Kidderminster and Warwick).
Recommendations
Compass Associates Ltd is acting as a recruitment partner for this permanent vacancy. We offer £200 John Lewis vouchers for each successful referral.
Contact
To apply or find out more, contact Jon Mondey on 02393 874322 or 07784481714 or email your CV to jmondey@compassltd.co.uk
Operations Director | Elderly Care in Birmingham employer: Compass Associates
Join a leading not-for-profit elderly care organisation that prioritises values-driven leadership and high-quality care. With a strong national reputation, this company offers an empowering culture, modern digital infrastructure, and significant opportunities for professional growth within a supportive environment. Enjoy competitive benefits including a generous salary, car allowance, bonus scheme, and extensive annual leave, all while making a meaningful impact in the Central / Midlands region.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Director | Elderly Care in Birmingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the elderly care sector and let them know you're on the lookout for an Operations Director role. You never know who might have the inside scoop on opportunities or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the organisation thoroughly. Understand their values, culture, and recent developments in the elderly care sector. This will help us tailor your responses and show that you're genuinely interested in leading their operations.
✨Tip Number 3
Practice your leadership stories! Be ready to share specific examples of how you've positively influenced culture and performance in previous roles. We want to highlight your experience in multi-home leadership and your ability to drive results.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate leaders who can make a difference in the elderly care space.
We think you need these skills to ace Operations Director | Elderly Care in Birmingham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Operations Director role. Highlight your leadership experience in adult social care and any achievements that demonstrate your ability to drive performance across multiple sites.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about elderly care and how your values align with our organisation's mission. Be specific about your experience in leading high-performing teams and managing budgets.
Showcase Your People Skills:As a people-focused leader, it's crucial to convey your ability to connect with staff and stakeholders. Share examples of how you've positively influenced culture and improved workforce retention in your previous roles.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother application process. This way, we can ensure your application gets the attention it deserves and you can easily track its progress!
How to prepare for a job interview at Compass Associates
✨Know Your Values
As a values-led senior operator, it's crucial to articulate your personal values and how they align with the organisation's mission. Prepare examples of how you've fostered a people-focused culture in previous roles, showcasing your commitment to high-quality care.
✨Demonstrate Strategic Thinking
Be ready to discuss your experience in leading large teams and managing multiple care homes. Highlight specific strategies you've implemented to improve occupancy rates and financial performance, as well as how you balance Local Authority relationships with private-pay growth.
✨Showcase Your Leadership Style
Prepare to share your approach to developing high-performing teams. Discuss how you lead through others, inspire your workforce, and maintain visibility as a leader. Use real-life examples to illustrate your resilience and solutions-focused mindset.
✨Understand the Market Landscape
Familiarise yourself with the Central / Midlands region's care market, including the balance of Local Authority funding and private occupancy. Be prepared to discuss how you would navigate this landscape to drive sustainable growth while maintaining excellent stakeholder relationships.
