At a Glance
- Tasks: Lead and innovate in mental health service delivery across the UK.
- Company: Join a forward-thinking organisation dedicated to improving mental health outcomes.
- Benefits: Competitive salary, bonus, and comprehensive benefits package.
- Other info: Exciting opportunity for career growth in a dynamic and impactful environment.
- Why this job: Make a real difference in mental health services while shaping the future of care.
- Qualifications: Proven leadership in healthcare, with strong NHS and stakeholder management experience.
The predicted salary is between 90000 - 90000 £ per year.
With ambitious plans to become a leading national partner for mental health service delivery, the organisation is investing heavily in both inpatient and community mental health pathways, supporting NHS Trusts, Integrated Care Boards (ICBs), and provider collaboratives to improve patient access, reduce waiting times, and enhance outcomes across complex mental health services.
As part of this growth, we are seeking an experienced Director of Operations – Mental Health to lead a substantial national portfolio and play a pivotal role in shaping the future direction of the organisation's mental health division. This is a senior leadership position with responsibility for the operational performance, growth, quality, governance, and commercial success of a large-scale mental health services portfolio.
Working closely with Executive and Board-level stakeholders, you will lead the delivery of services across multiple NHS partnerships, ensuring exceptional standards of quality, patient outcomes, operational performance, and financial sustainability.
- Lead the operational delivery of a large national mental health portfolio spanning inpatient and community services.
- Drive performance against operational, financial, quality, and contractual objectives.
- Lead contract mobilisation and service implementation programmes.
- Ensure services consistently achieve high standards of quality, safety, governance, and patient outcomes.
- Oversee operational budgets and resource planning to maximise efficiency and value.
- Ensure compliance with relevant regulatory and statutory frameworks including CQC, safeguarding, Mental Health Act and Mental Capacity Act requirements.
- Identify, manage, and mitigate operational and clinical risks.
- Present performance, assurance, and strategic reports at Board level.
Strong understanding of NHS commissioning, provider relationships, and healthcare system structures. Experience managing complex stakeholder relationships at executive level. Proven track record of delivering service growth, operational improvement, and financial performance. Experience leading large teams through change, transformation, and service development programmes. Strong understanding of quality, governance, compliance, and risk management frameworks. Experience within mental health providers, NHS Trusts, independent healthcare organisations, community healthcare services, or healthcare outsourcing/service delivery organisations would be highly advantageous. Significant executive and Board-level exposure.
Circa £90,000 basic salary plus bonus and benefits package.
Operational Innovations Director/Senior Manager employer: Compass Associates
As a leading national partner in mental health service delivery, our organisation is committed to fostering a supportive and innovative work environment that prioritises employee growth and well-being. With a focus on collaboration and excellence, we offer competitive salaries, bonuses, and a comprehensive benefits package, alongside opportunities for professional development within the dynamic Midlands region. Join us in making a meaningful impact on mental health services while enjoying a culture that values your contributions and promotes work-life balance.
