Head of Property | Social Care Provider in London

Multi-Site Role (Office Based with Travel)

Are you an experienced property and maintenance leader ready to take ownership of a multi-site social care group’s property function? Do you enjoy improving standards, driving accountability, and ensuring multiple sites operate efficiently while remaining hands-on and operational? Are you looking to join a growing care organisation where you can directly influence resident experience, home presentation, and long-term property performance? Then this could be the opportunity for you.

We are working in partnership with a well-established social care group to appoint a Head of Property. This position has been created to strengthen oversight and centralise the property and maintenance function across the organisation, supporting operational excellence while maintaining exceptional living environments for residents.

The Opportunity

The Head of Property will take ownership of all property, maintenance, and refurbishment activity across a multi-site social care portfolio, ensuring a consistent, high-quality approach to estate management, presentation standards, and contractor performance. This role will work closely with senior leadership, Home Managers, and on-site Maintenance Managers to improve operational performance through stronger maintenance standards, better project delivery, and enhanced property presentation. This is not a purely strategic role. The organisation is seeking someone who can balance leadership and oversight with practical, hands-on delivery, someone comfortable visiting sites, identifying priorities, and ensuring work gets completed efficiently and to a high standard.

Key Responsibilities

• Develop and lead a centralised property and maintenance function across all homes
• Take ownership of all group-wide property standards, maintenance activity, and refurbishment delivery
• Align property strategy directly to operational performance, resident experience, and long-term asset improvement
• Oversee both planned and reactive maintenance across all locations
• Improve consistency of maintenance standards and estate presentation across the group
• Identify property issues, prioritise improvements, and ensure works are completed effectively
• Support health, safety, compliance, and general estate standards across all homes
• Lead refurbishment and improvement projects across the portfolio
• Assess underperforming sites and implement improvement plans
• Ensure projects are delivered on time, within budget, and with minimal disruption to operations
• Support longer-term property investment decisions and capital planning

Contractor Management

• Manage contractor relationships across all sites
• Source, negotiate, delegate, and oversee external contractors
• Improve contractor accountability, quality standards, and value for money
• Ensure strong supplier relationships and effective delivery of works required
• Manage and support Maintenance Managers across all sites
• Improve delegation, accountability, and performance across site-based maintenance teams
• Provide guidance and leadership to ensure consistent standards across the group
• Act as the central link between operational teams and property delivery

Commercial & Budget Control

• Manage maintenance spend and refurbishment budgets effectively
• Balance operational needs with financial constraints and investment priorities
• Improve visibility of property-related spend and return on investment
• Support commercial decision-making linked to property improvements and presentation

The Ideal Candidate

You will be a commercially aware and highly credible property leader, capable of improving standards across multiple sites while building strong relationships with operational teams across the business. Proven experience as a Head of Property, Regional Property Manager, Estates Manager, Senior Facilities Manager, or similar senior property leadership role. Strong track record of managing multi-site property portfolios and improving underperforming locations. Experience overseeing planned and reactive maintenance, refurbishment projects, and contractor performance. Strong contractor management, delegation, and budget control experience. Commercially astute with the ability to link property investment to operational performance. Excellent stakeholder management and influencing skills. Comfortable operating autonomously in a broad leadership role. Experience within social care, hospitality, or wider service-led environments. Exposure to premium service delivery environments. Experience managing refurbishment programmes across occupied buildings. Understanding of compliance standards within regulated environments.

You will be hands-on, pragmatic, commercially aware, and someone who can introduce structure and accountability while working collaboratively with Home Managers and operational leaders. This role requires someone who can lead from the front not purely from behind a desk.

Salary & Benefits

£50,000 – £55,000 base salary (dependent on experience). Mileage allowance included for travel across homes. Opportunity to shape a newly created senior leadership role. Direct influence over group-wide property standards and investment decisions. Long-term progression within a growing care organisation.

Location & Working Pattern

This role is office-based, 5 days per week, with expectation to travel between homes in the North Of England. Candidates must be comfortable with a field-based role alongside regular office presence.

Summary

This is a unique opportunity for an ambitious and operationally focused property leader to step into a broad and highly influential Head of Property role within a growing social care group. Offering autonomy, visibility, and the opportunity to shape group wide property standards from the ground up, this role is ideal for someone looking to make a meaningful impact in a values led organisation with strong long term ambitions.