At a Glance
- Tasks: Lead a luxury care home, ensuring exceptional service and operational excellence.
- Company: Join a top-tier luxury elderly care provider in Central London.
- Benefits: Competitive salary, up to 30% bonus, and a comprehensive benefits package.
- Other info: Opportunity for career growth within a respected and innovative organisation.
- Why this job: Make a real difference in residents' lives while leading a high-performing team.
- Qualifications: Proven leadership experience in elderly care, ideally in luxury settings.
The predicted salary is between 100000 - 130000 £ per year.
A leading luxury care provider is redefining elderly care in Central London, seeking General Managers for their flagship homes. This is a rare opportunity to join one of the UK’s most premium care operators, delivering exceptional residential and dementia care within beautifully designed, hotel-style environments where hospitality, clinical excellence, and resident experience are equally prioritised.
The role involves full responsibility for the operational, clinical, and commercial performance of a luxury care home. You will be the visible leader on site, setting standards, shaping culture, and ensuring that every aspect of the home reflects the highest levels of care and hospitality.
Core Focus:
- Operational Leadership: Full accountability for day-to-day performance, ensuring seamless delivery of care and service excellence.
- Quality & Compliance: Maintain consistent Good or Outstanding CQC performance, ensuring inspection readiness at all times.
- Luxury Service Delivery: Embed a culture of hospitality-led care, ensuring every resident experience exceeds expectation.
- Team Leadership & Development: Inspire, develop, and retain high-performing teams within a premium environment.
- Commercial Performance: Drive occupancy, revenue performance, and effective cost control.
- Stakeholder Engagement: Build strong relationships with families, residents, and internal senior leadership teams.
- Culture & Standards: Set the tone for excellence, accountability, and pride across the home.
What They’re Looking For:
This opportunity requires an experienced and credible leader within elderly care, ideally with exposure to premium or luxury settings. You will bring:
- Proven experience as a General Manager within elderly care.
- Strong track record of achieving Good or Outstanding CQC ratings.
- Experience leading high-performing teams in a regulated environment.
- Strong operational and commercial acumen.
- A visible, hands-on leadership style.
- Passion for delivering exceptional resident experience.
- Luxury or hospitality-led care experience is highly desirable.
Why Join:
- One of the UK’s leading luxury care providers.
- Flagship Central London homes in prime locations.
- Exceptional standards of design, service, and care delivery.
- Strong reputation within the premium elderly care market.
- Opportunity to lead within a highly respected and growing organisation.
The Package:
£100,000 – £130,000 basic salary, up to 30% performance-related bonus, highly competitive benefits package, and career development within a premium luxury provider.
Process: A streamlined, three-stage interview process focused on both leadership capability and cultural fit within a luxury environment.
Next Steps: For a confidential discussion, please contact Zenon Raddon – Compass Associates at 02393 877 352 or zraddon@compassltd.co.uk.
General Manager in London employer: Compass Associates
Join a leading luxury care provider in Central London, where exceptional standards of care and hospitality are at the forefront of our mission. As a General Manager, you will thrive in a supportive work culture that prioritises employee development and offers competitive benefits, including a generous bonus structure. With a strong reputation for quality and innovation, this is an unparalleled opportunity to lead within a prestigious organisation dedicated to redefining elderly care.
