At a Glance
- Tasks: Provide compassionate support to callers in emotional distress and conduct clinical assessments.
- Company: Leading Employee Assistance Programme provider with a supportive culture.
- Benefits: Competitive salary, generous leave, gym access, and ongoing training opportunities.
- Other info: Join a dynamic team with excellent career progression and monthly social events.
- Why this job: Make a real difference in people's lives while developing your counselling skills.
- Qualifications: Level 4 Diploma in Counselling and experience in helpline roles preferred.
The predicted salary is between 26509 - 29000 £ per year.
Location: Hinckley
Hours: 37.5 hrs/week
Salary: £28,000 plus excellent benefits
Remit
Compass Associates is proudly working with the leading Employee Assistance Programme provider to recruit for newly qualified Counsellors to join their graduate training programme in Hinckley. Upon joining, you will complete a comprehensive five-week induction programme, giving you the knowledge, skills and confidence to use the internal systems, navigate a range of clinical scenarios and provide safe, effective support to helpline callers. This is a fast-paced role which is based within their Helpline Division, providing compassionate, safe, in-the-moment emotional support and guidance to callers experiencing emotional distress or a mental health crisis. During each call, you will conduct clinical and risk assessments, provide appropriate advice and signposting to relevant services and professionals, and maintain accurate clinical records. Following successful completion of the six-month Graduate Programme, you will be promoted to the role of Wellbeing Counsellor. Alongside your helpline responsibilities, you will have protected time each week to manage a small caseload of clients, delivering one-to-one counselling sessions.
Location
The role is based full time in Hinckley so is commutable from Leicester, Loughborough, Melton Mowbray, Coalville, Nuneaton, Rugby, Leamington Spa, Lutterworth, Atherstone, Bedworth, Coventry, Tamworth and surrounding towns.
Benefits
- Comprehensive, supportive graduate training programme
- Monthly clinical supervision
- 25 days annual leave plus bank holidays
- Day off for your birthday
- Company pension
- Life insurance
- Company sick pay
- Season ticket loan scheme
- Cycle to work scheme
- Access to Employment Assistance Programme
- Company incentives and monthly social events
- Free use of the onsite gym
- Further training and CPD opportunities
Essential Criteria
- Level 4 Diploma in Counselling
- A minimum of 150 counselling hours
- Registered member of the BACP or equivalent
- High level of computer literacy, including on the phone and online CRM systems
- Excellent communication and customer service skills, with the resilience, drive and passion to support individuals in distress.
- Experience working in a telephone-based or helpline role would be highly advantageous
- Previous experience working with individuals who are high risk or with suicidal ideation
Interview Process
As part of the recruitment process, you will be required to attend the Graduate Programme Open Day on 21st July, where you will hear from current Counsellors, Counselling Managers and the Head of Counselling, take part in group activities and practical scenarios, and complete either a one-to-one or group interview.
Contact Details
If you would like to be considered for this exciting opportunity, please contact Lynette Robb directly on 0161 509 0419 or email an updated CV to lrobb@compassltd.co.uk.
Recommendations
Compass Associates Ltd is acting as a Recruitment Consultancy for this permanent vacancy; we offer a £500 voucher or charity donation for a successful recommendation.
StudySmarter Expert Advice🤫
We think this is how you could land Counselor in Hinckley
✨Get Involved in Community Events
Join local mental health events, workshops, or awareness campaigns. You’ll not only learn more about the field, but these gatherings are great places to meet professionals already working in therapy or counselling—who knows, they might even have tips for landing a trainee position!
✨Utilise Your University’s Resources
If you’re in uni, don’t forget about career services—they're goldmines for finding trainee placements in therapy and counselling. They might host job fairs or have connections with local organisations that are looking for trainees. Make the most of it!
✨Show Off Your Passion Online
Create a blog or use social media to share your thoughts on therapy techniques, mental health topics, or your learning journey. This makes you more visible to potential employers like Compass Associates, showcasing your enthusiasm for the field.
✨Volunteer for Experience
Look for volunteer opportunities at local mental health charities or organisations. Hands-on experience is invaluable and can sometimes lead directly to trainee roles. Plus, it adds weight to your application when you go for positions like Counselor with Compass Associates!
We think you need these skills to ace Counselor in Hinckley
Some tips for your application 🫡
Highlight Your Empathy Skills:In therapy and counselling, empathy is key. When crafting your CV and cover letter, show how you've developed this skill through your experiences, whether that’s from volunteer work, personal experiences, or relevant coursework. It’s all about demonstrating that you have the ability to connect with and understand others.
Showcase Relevant Academic Credentials:For a trainee role in therapy and counselling, your educational background matters a lot. Make sure to list your degrees, relevant coursework, and any certifications you have (like a certificate in counselling skills). If you’ve done any projects or placements, mention those too as they show you’re serious about your career path.
Express Your Passion for Learning:As a trainee, showing that you’re keen to learn and grow is crucial. Your cover letter should reflect your motivation for the role at Compass Associates and your eagerness to develop your skills further. Talk about how you’re dedicated to evolving in the field and contributing to positive outcomes with clients.
Tailor Your Application to Compass Associates:Each place has its vibes and focus areas, so take some time to understand what makes Compass Associates unique. In your application, highlight why you resonate with their approach to therapy. This not only personalises your application but also shows that you’ve done your homework – something we can totally appreciate!
How to prepare for a job interview at Compass Associates
✨Showcase Your Empathy and Listening Skills
In the therapy and counselling world, empathy is key. During your interview for the trainee position at Compass Associates, be ready to share examples that demonstrate how you've effectively listened and responded to others' needs. This could be from your studies or any relevant experiences!
✨Prepare for Role-Play Scenarios
Often, interviews for counselling roles include role-play exercises to assess your practical skills. Be ready to engage in a mock counselling session during the interview. Practising a few common scenarios beforehand will help you feel more comfortable and confident!
✨Passion for Learning is Key
As a trainee, they’re likely looking for someone enthusiastic about developing their skills. Be sure to discuss your motivations for entering the therapy field and how you're keen on learning new techniques, therapies, and therapies. This will show that you're committed to your own growth and client care.
✨Discuss Your Theoretical Knowledge
Even as a trainee, they’ll expect a solid foundation in counselling theories. Brush up on key theories and be prepared to discuss how you might apply them practically. This shows you’re not just passionate but also knowledgeable about the framework guiding your future practice at Compass Associates.
