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- Tasks: Lead a multi-site supported living service, ensuring high-quality care for adults with learning disabilities.
- Company: Join a values-driven organisation dedicated to person-centred care and staff development.
- Benefits: Competitive salary, 22 days holiday, pension scheme, and extensive training opportunities.
- Other info: Flexible working options and a supportive environment for career growth.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Experience in managing supported living services and strong interpersonal skills required.
The predicted salary is between 45000 - 50000 £ per year.
Salary: £45,000 -£50,000 per annum
Contract Type: 37.5 hours Permanent
Location: Surrey
Setting: Adults with Learning Disabilities
This position does not offer sponsorship. We are unable to accept applications from individuals who require a visa to work in the UK.
About the role
As a Registered Manager / Locality Manager, you will lead a large, multi-site supported living service across Surrey. You will ensure person‑centred, high‑quality care for adults with Learning Disabilities, Autism, Down syndrome and a range of physical and clinical needs including wheelchair users and individuals with more complex behaviours. You will coordinate and inspire a multi‑layered team of deputies, scheme managers, team leaders and support staff, fostering a values‑driven culture that prioritises wellbeing, continuity and staff development. You will maintain full CQC compliance, oversee rostering and resource management across sites, lead recruitment and development activity, and work closely with quality, clinical and external partners to deliver excellent outcomes.
What you'll be doing
- Lead and manage the day-to-day operations of a large, multi-site supported living service in Surrey ensuring consistent, high-quality care across all locations.
- Hold and maintain CQC registration for the services, ensure compliance with CQC regulations and standards, and prepare the services for inspections and quality reviews.
- Provide visible leadership and line management for a sizable team and foster a structured, person‑centred and values-driven culture across all houses.
- Oversee staffing, rotas and resource allocation across sites to maintain continuity of care, maximise use of the bank team and minimise agency dependency.
- Manage service growth and operational change as new houses and commissioned hours come online, ensuring smooth integration and consistent standards.
- Monitor and drive quality, safeguarding and performance improvement activity.
- Lead recruitment, induction and ongoing development of staff, supporting access to training and career progression.
- Build and maintain strong relationships with residents, families, social services, commissioners and external professionals to support person‑centred care planning and positive outcomes.
What we're looking for
- Proven experience managing large multi-site adult supported living services.
- Strong track record leading and supporting multi-layered teams, able to maintain stability across a busy, well‑staffed service.
- Comprehensive knowledge of CQC registration, compliance and inspection readiness, with experience working alongside quality and operations teams.
- Experience supporting adults with complex needs including learning disabilities, autism, Down syndrome, clinical/mobility requirements and behaviours that challenge.
- Excellent interpersonal and stakeholder management skills to build relationships with residents, families, social services, commissioners and regional ops leads (Ops Manager / Ops Director).
- Organised, structured and values-driven compassionate in approach but confident having difficult conversations and making decisions to protect service quality.
- Full UK driving licence and access to a car; local or commutable candidates strongly preferred to ensure reliable travel between sites.
- NVQ Level 5 qualification desirable but not essential.
What you'll need
- Proven experience as a Registered Manager (or equivalent senior service manager) in adult supported living or residential care, with demonstrable success managing multi-site services.
- Track record of leading sizable, layered teams, able to manage complex rostering, recruitment coordination and sustained staff performance across multiple locations.
- Strong knowledge of CQC regulations, registration responsibilities and inspection readiness, with hands-on experience maintaining compliance in multi-site settings.
- Excellent communication and stakeholder engagement skills to work confidently with residents, families, a multidisciplinary network of external professionals, and senior operational leads (Ops Manager/Ops Director).
- A full driving licence and use of a car is essential.
- Flexibility to work primarily on-site from the office, with occasional on-call duties and face-to-face meetings.
- Level 5 leadership qualification desirable but not mandatory; candidates who demonstrate strong practical experience will be considered, and support for Level 5 training is available.
- A strong commitment to person‑centred care, staff wellbeing and professional development, with the capability to contribute to service growth and improvement within a values-driven organisation.
What is on offer
- A competitive salary of £45,000–£50,000 per year.
- A full-time, Monday to Friday role with occasional flexibility for remote working to support administrative tasks, subject to approval.
- 22 days holiday plus bank holidays, workplace pension and core statutory benefits.
- Access to extensive training and development (including support for Level 5 management qualifications).
- 24/7 wellbeing support, employee discounts and the Happy wellbeing app.
- Pension scheme.
- Self-development – extensive career training opportunities.
Application Process
To apply for this exciting opportunity, or to find out more information, please contact Ed Amaral at Compass Associates for an informal discussion about the role.
Contact Details: 02394 214487
Alternatively, please submit your CV via email, and we will be in touch.
Recommendations: Compass Recruitment is acting as a Recruitment Consultancy for this permanent vacancy; we offer a £200 John Lewis voucher for a successful recommendation following the completion of probation/rebate.
Registered Manager / Locality Manager - Adult Social Care - Supported Living in Guildford employer: Compass Associates
Contact Detail:
Compass Associates Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Registered Manager / Locality Manager - Adult Social Care - Supported Living in Guildford
✨Tip Number 1
Network like a pro! Reach out to your connections in the adult social care sector. Attend local events or online webinars to meet potential employers and showcase your passion for person-centred care.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Be ready to discuss how your experience aligns with their mission, especially in managing multi-site services and ensuring compliance with CQC standards.
✨Tip Number 3
Showcase your leadership skills! During interviews, share specific examples of how you've successfully led teams and managed complex situations in previous roles. This will demonstrate your capability to inspire and coordinate staff effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Registered Manager / Locality Manager - Adult Social Care - Supported Living in Guildford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the specific skills and experiences that match the job description. Highlight your experience in managing multi-site services and working with adults with learning disabilities, as this will show us you're a great fit for the role.
Showcase Your Leadership Skills: In your application, emphasise your leadership style and how you've successfully managed teams in the past. We want to see how you inspire and support your team, so share examples of how you've fostered a positive, values-driven culture.
Demonstrate Compliance Knowledge: Since CQC compliance is crucial for this role, make sure to mention your experience with CQC regulations and inspections. We’re looking for someone who can maintain high standards, so any relevant examples will definitely catch our eye.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications better and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Compass Associates
✨Know Your CQC Stuff
Make sure you brush up on your knowledge of CQC regulations and compliance. Be ready to discuss how you've maintained standards in previous roles, as this will show you're serious about quality care.
✨Showcase Your Leadership Skills
Prepare examples of how you've led multi-layered teams in the past. Highlight specific situations where you inspired your team or improved staff performance, as this is crucial for the role.
✨Understand Person-Centred Care
Be ready to talk about your approach to person-centred care. Share experiences where you've successfully implemented this philosophy, especially with adults who have complex needs.
✨Build Relationships
Think about how you've built strong relationships with stakeholders in your previous roles. Be prepared to discuss how you would engage with residents, families, and external professionals to ensure positive outcomes.