At a Glance
- Tasks: Lead and manage services supporting neurodivergent individuals, ensuring high-quality care and positive outcomes.
- Company: Specialist provider dedicated to empowering neurodivergent individuals in a supportive environment.
- Benefits: Competitive salary, enhanced pension, generous leave, and wellbeing support.
- Other info: On-site role in West Lothian with excellent career growth opportunities.
- Why this job: Make a real difference in people's lives while leading a passionate team.
- Qualifications: Experience in senior leadership within regulated services and a background in supporting neurodivergent individuals.
The predicted salary is between 50000 - 60000 € per year.
ADULT & YOUNG PEOPLE’S SERVICES – NEURODIVERGENT SUPPORT
LOCATION: WEST LOTHIAN (ON-SITE)
Compass Associates are proud to be working in partnership with a specialist provider to recruit a Head of Service for a portfolio of adult and young people’s services. This is a senior leadership position with full operational accountability for multiple regulated services, supporting neurodivergent individuals through tailored, person‑centred programmes focused on independence, wellbeing and positive outcomes.
THE ROLE
As Head of Service, you will take responsibility for the day‑to‑day leadership, quality and performance of a group of specialist services, while contributing to wider organisational strategy as part of the senior leadership team. Key responsibilities include:
- Providing visible, hands‑on leadership across multiple regulated services
- Acting as Registered Manager, ensuring safe, compliant and high‑quality service delivery
- Leading and developing Team Leaders and frontline staff to deliver consistent, person‑centred support
- Acting as the escalation point for complex operational, safeguarding and practice issues
- Building strong relationships with families, regulators, local authorities and external partners
- Driving service quality, safeguarding standards and inspection readiness
- Leading service design, continuous improvement and innovation across the portfolio
- Embedding a culture of accountability, reflective practice and inclusion
- Overseeing performance, data, reporting and governance requirements
- Managing budgets and resources effectively in line with operational priorities
This role combines strategic oversight with operational leadership and will suit an experienced leader comfortable working at pace within a regulated and values‑led environment.
ABOUT YOU
- Qualified Registered Manager in line with SSSC requirements
- Significant experience leading regulated services within adult social care
- Strong background in quality, safeguarding and continuous improvement
- Experience supporting neurodivergent individuals and/or young people with complex needs
- Proven ability to lead multi‑disciplinary teams and develop high‑performing cultures
- Confident working with regulators, commissioners and external stakeholders
- Strong communication and reporting capability, including presenting to senior leadership
- Commercial awareness, including budget management and resource planning
- Ability to balance strategic leadership with hands‑on operational involvement
LOCATION AND PACKAGE
On‑site role based in West Lothian. Full‑time, 35 hours per week (Monday to Friday). Competitive salary and comprehensive benefits package, including enhanced pension, generous annual leave and wellbeing support.
CANDIDATE SUITABILITY NOTE
This role requires prior experience operating at a senior level within regulated services, including holding or working towards registration. Applications will only be considered from candidates who meet this level of experience.
WANT TO APPLY?
Submit your CV and we’ll be in touch to discuss compatibility.
RECOMMENDATIONS
If you are not interested but know someone who is, we offer £500 in vouchers for successful recommendations.
Head of Service in Glasgow employer: Compass Associates
As a leading provider of neurodivergent support services in West Lothian, we pride ourselves on fostering a collaborative and inclusive work culture that prioritises the wellbeing and professional growth of our employees. Our comprehensive benefits package, including enhanced pension schemes and generous annual leave, reflects our commitment to supporting our team while they make a meaningful impact in the lives of those we serve. Join us in a role where your leadership will drive innovation and quality in service delivery, all within a supportive environment that values accountability and continuous improvement.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Service in Glasgow
✨Tip Number 1
Network like a pro! Reach out to your connections in the sector, attend relevant events, and engage with professionals on platforms like LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that Head of Service role.
✨Tip Number 2
Prepare for interviews by researching the organisation thoroughly. Understand their values, mission, and the specific challenges they face in neurodivergent support. We want you to show them you’re not just a fit for the role, but also for their culture!
✨Tip Number 3
Practice your leadership stories! Be ready to share examples of how you've led teams, managed budgets, and improved service quality. We believe that showcasing your hands-on experience will set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets the attention it deserves. Plus, we’re always looking for passionate individuals who are ready to make a difference in the lives of neurodivergent individuals.
We think you need these skills to ace Head of Service in Glasgow
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the specific skills and experiences that match the Head of Service role. Highlight your leadership experience in regulated services and any work you've done with neurodivergent individuals.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're passionate about supporting neurodivergent individuals. Share specific examples of how you've led teams and improved service quality in your previous roles.
Showcase Your Leadership Style:In your application, give us a glimpse of your leadership style. We want to know how you build relationships with your team and stakeholders, and how you foster a culture of accountability and inclusion.
Apply Through Our Website:Don't forget to submit your application through our website! It’s the best way for us to receive your details and get back to you quickly about the next steps in the process.
How to prepare for a job interview at Compass Associates
✨Know Your Services Inside Out
Before the interview, make sure you thoroughly understand the services offered by the company. Familiarise yourself with their approach to supporting neurodivergent individuals and how they tailor their programmes. This will help you demonstrate your alignment with their mission and values.
✨Showcase Your Leadership Style
As a Head of Service, your leadership style is crucial. Be prepared to discuss your experience in leading multi-disciplinary teams and how you've fostered high-performing cultures. Use specific examples to illustrate how you've driven service quality and continuous improvement in previous roles.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle complex operational issues. Think of scenarios where you've successfully navigated challenges in safeguarding or service delivery, and be ready to explain your thought process and outcomes.
✨Engage with Stakeholders
Highlight your experience working with regulators, local authorities, and families. Prepare to discuss how you've built strong relationships with these stakeholders and how you plan to continue doing so in this role. This shows your understanding of the importance of collaboration in delivering high-quality services.
