At a Glance
- Tasks: Lead and inspire a global customer service team in the healthcare sector.
- Company: Dynamic online healthcare provider focused on patient care.
- Benefits: Competitive salary, career development, and a supportive work environment.
- Other info: Join a passionate team dedicated to improving healthcare experiences.
- Why this job: Make a difference in patient care while developing your leadership skills.
- Qualifications: Experience in customer service and strong leadership abilities.
The predicted salary is between 35000 - 35000 £ per year.
Lead and coach an international customer service team for an online healthcare provider, ensuring high standards of patient care and regulatory compliance.
Responsibilities include:
- Performance monitoring
- Handling escalations
- Agent development
Customer Service Team Leader | Online Healthcare Provider - £35,000 A Year employer: Compass Associates
As a leading online healthcare provider, we pride ourselves on fostering a supportive and dynamic work environment where our Customer Service Team Leaders can thrive. With a strong emphasis on employee development, we offer comprehensive training programmes and career advancement opportunities, all while ensuring a culture of collaboration and respect. Join us in making a meaningful impact on patient care while enjoying competitive benefits and a flexible work-life balance.
We think you need these skills to ace Customer Service Team Leader | Online Healthcare Provider - £35,000 A Year
Leadership Skills
Coaching Skills
Performance Monitoring
Escalation Management
Regulatory Compliance
Customer Service Excellence
Team Development