At a Glance
- Tasks: Support clinical teams in ensuring quality and compliance across various clinic locations.
- Company: Dynamic healthcare organisation focused on quality, governance, and patient safety.
- Benefits: Competitive salary, 28 days leave, paid training, and hybrid working options.
- Other info: Regular travel between clinics and opportunities for professional development.
- Why this job: Kickstart your career in healthcare with clear pathways to leadership roles.
- Qualifications: Experience in healthcare quality or compliance, strong organisational skills, and a passion for improvement.
The predicted salary is between 42750 - 52250 £ per year.
Quality and Locations Compliance Officer – Specialist Community NHS Services
Reports to
Quality Manager
Location
- South London
- Hybrid | Regular Clinic Travel Required | Career Development Opportunity
Are you looking to build a long-term career in healthcare quality, governance and patient safety, with a clear pathway into leadership?
Do you enjoy supporting clinical teams, monitoring compliance and helping services improve?
We are partnering with a healthcare organisation seeking a Quality and Locations Compliance Officer to support the delivery of safe, effective and compliant services across different clinic locations.
The Opportunity
Reporting to the Quality Manager, you will provide operational support to the Quality Team and work closely with Service Managers, clinical teams and operational colleagues to monitor compliance, undertake audits, support governance activities and promote continuous improvement.
The role combines quality assurance, audit, complaints and incident administration, governance support and quality improvement, with regular travel between clinic locations.
This role is ideal for someone looking to build a long-term career in healthcare quality, governance and patient safety.
The organisation is passionate about developing future leaders and offers clear progression opportunities for ambitious individuals, with the potential to advance into Quality Lead and, ultimately, Quality Manager positions.
Key Responsibilities
- Act as a quality and compliance resource for allocated clinic locations, conducting site visits and audits against organisational, contractual and regulatory standards.
- Identify non-compliance issues and support teams to implement and sustain improvements.
- Monitor and track actions arising from audits, inspections, quality reviews, incidents and complaints, maintaining accurate records.
- Escalate significant risks, concerns and recurring compliance themes to the Quality Manager.
- Support services to maintain inspection readiness and compliance with regulatory requirements.
- Assist in the implementation of the clinical governance framework, including governance meetings, action logs and audit programmes.
- Support the review and development of policies, procedures and standard operating procedures.
- Assist with preparation for inspections, external audits, commissioner reviews, investigations and governance reporting.
- Support quality improvement initiatives through the collection, analysis and reporting of quality and performance data.
- Build strong working relationships with operational and clinical teams, promoting a culture of quality, compliance and continuous improvement.
- Salary & Benefits
- Basic salary of £35,000
- Progression opportunities
- 28 days annual leave
- Paid additional training to support career development
- Free breakfast on Wednesdays
- Free drinks on Thursdays
- Social events
- In-house challenges with gift card rewards
- Hybrid working pattern of approximately three days in head office and two days from home (clinic visits count as in-office days)
- Travel allowance provided for clinic visits
- Substantial progression and development opportunities
About You
- Experience within healthcare quality, governance, compliance, audit or administration
- Experience in a healthcare, community, primary care or regulated environment
- Understanding of quality assurance, governance and compliance processes
- Strong organisational and administrative skills
- Ability to analyse information and identify trends and risks
- Ability to work independently and manage competing priorities
- Proficiency in Microsoft Office and electronic information systems
- Willingness to travel regularly between clinic locations
- Experience supporting audits, inspections or compliance reviews
- Experience supporting complaints, incidents or governance processes
- Experience supporting quality improvement projects
- Knowledge of NHS governance, CQC standards and healthcare compliance frameworks
- Understanding of patient safety principles and PSIRF
- Aspiration to progress with a genuine interest in building a long-term career within healthcare quality, governance and patient safety
Commutable from Croydon, Bromley, Sutton, Redhill, Reigate, Orpington, Caterham and the surrounding areas.
Three days based in the office with two days working from home, plus visits to clinic locations when required.
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Quality and Locations Compliance Officer in Croydon employer: Compass Associates
Compass Associates is an exceptional employer, offering a unique opportunity for Aesthetic Nurse Prescribers to thrive in a prestigious private clinic located in the heart of Central London. With a focus on work-life balance through a 4-day week, competitive earnings, and a commitment to professional growth, employees can expect a supportive and dynamic work culture that values their contributions and fosters long-term career advancement.
StudySmarter Expert Advice🤫
We think this is how you could land Quality and Locations Compliance Officer in Croydon
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Compass Associates.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Compass Associates.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Compass Associates, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Quality and Locations Compliance Officer in Croydon
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Compass Associates.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Compass Associates.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Compass Associates. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Compass Associates. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Compass Associates
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Compass Associates’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
