At a Glance
- Tasks: Lead a care team, oversee clinical management, and ensure quality of life for residents.
- Company: Established residential care provider with a strong community presence in Crediton, Devon.
- Benefits: Competitive salary, structured working hours, and genuine career progression opportunities.
- Other info: Join a growing organisation with a commitment to high standards and staff development.
- Why this job: Make a real difference in the lives of adults with Learning Disabilities and Autism.
- Qualifications: Experience in care settings, leadership skills, and NVQ Level 3 in Health and Social Care.
The predicted salary is between 31500 - 31500 £ per year.
Salary: £31,500 per annum
Contract: Full time
Job Type: Permanent
Hours: 39 hours per week (inclusive of one sleep-in per week) – Monday to Friday with 1 in 4 weekends
Reports To: Registered Manager
Location: Crediton, Devon – fully on site
We are unable to offer sponsorship. We are unable to accept applications from individuals who require a visa to work in the UK.
Overview
Compass Associates is proud to be supporting a specialist residential provider in Crediton, Devon with the appointment of a Care Management Lead. This is a genuinely exciting opportunity for an experienced care professional ready to take the next step into a clinical and operational leadership role within a small, values-driven service dedicated to supporting adults with Learning Disabilities and Autism. Our client’s service has held a Good CQC rating for over 10 years and is now investing in its management structure to support continued growth and improvement. The organisation is looking for a trusted partner to lead the care team day to day, take ownership of clinical governance and quality assurance, and ultimately step into a more senior role as the organisation grows. This is not just a job – it is a genuine career pathway for the right person.
About Our Client
Our client operates a specialist residential care home for adults with Learning Disabilities and Autism in Crediton, Devon. The service has been providing specialist care for over 35 years and is a well established, trusted home in the local community. The service takes a careful, considered approach to admissions ensuring every new resident is the right fit for the community. The home has maintained a Good CQC rating for over a decade and is actively working toward higher good standards. Our client has recently invested in new care systems, an activities lead and an expanded staffing structure, and is now ready to bring in the right clinical and operational leader to support the next phase of development.
About the Role
The Care Management Lead is a newly created position designed to sit between the Registered Manager and the wider care team. This is a hands on, boots on the ground leadership role. The postholder will be on the floor working alongside the team, but will also have a designated supernumerary day each week for care planning, audits, rota management, DoLS assessments and operational administration. The role incorporates quality assurance, compliance and clinical governance making it a substantive and varied position with real responsibility. In the absence of the Registered Manager, the Care Management Lead takes charge of the day-to-day running of the home.
Key Responsibilities
- Care Management & Clinical Leadership
- Take the lead role in overseeing the clinical management of residents’ conditions, improving quality of life through effective care, service and activity
- Ensure each resident has an up-to-date, personalised care plan involving residents and relatives where possible, reviewed and evaluated regularly
- Lead clinical responsibilities including infection control, medication management, tissue viability, wound care, nutritional requirements and moving and handling
- Conduct and document care and risk assessments, ensuring areas of identified risk are appropriately monitored and acted upon
- Act as the contact point for residents, families, visitors and external professionals
- Provide effective day-to-day leadership and supervision of the care team, acting as a role model for best practice at all times
- Support the Registered Manager in delivering regular supervision and training to the team
- Support new staff through induction programmes, training and competency assessment
- Manage the staff rota on a weekly basis ensuring safe and effective cover across the service
- Quality Assurance, Compliance & Administration
- Complete required audits and compliance checks including staffing audits, HR file reviews, Legionella checks and other monthly monitoring tasks
- Ensure high standards of record keeping in line with the Health and Social Care Act, CQC requirements and company policies
- Ensure effective handover systems are maintained to facilitate accurate transfer of information between shifts
- Understand and implement Mental Capacity Act and DoLS requirements, completing assessments as required
- On-Call & Weekend Working
- Participate in weekend working on a 1 in 4 rota this may be a full or half shift as required
- Undertake one sleep-in per week (included within contracted hours)
- Be available as a senior point of contact during shifts in the absence of the Registered Manager
Requirements
- Experience working with adults with Learning Disabilities and/or Autism in a residential or supported living setting
- Experience of leading a shift and supervising a care team
- Sound understanding of care planning processes with proven experience of writing and reviewing care plans
- NVQ Level 3 in Health and Social Care or equivalent or demonstrable experience in lieu of formal qualification
- Strong communication skills both written and verbal
- Good organisational skills with the ability to plan, allocate and delegate work appropriately
- Ability to work flexibly including sleep-ins and occasional weekend shifts
Salary of £31,500 per annum
39 hours per week with a structured and predictable working pattern
Genuine career pathway this role has been created with succession in mind; the right person will be supported toward the Registered Manager position as the organisation grows
Work-life balance prioritised – structured rotas with no expectation of unpaid overtime
Opportunity to be part of an organisation at an exciting point of growth and development
Care Management Lead employer: Compass Associates
At our specialist residential care home in Crediton, Devon, we pride ourselves on being a values-driven employer dedicated to supporting adults with Learning Disabilities and Autism. With a strong focus on employee growth, we offer a genuine career pathway for the Care Management Lead role, ensuring structured rotas that promote work-life balance and the opportunity to step into more senior positions as the organisation expands. Join us in making a meaningful impact within a supportive and well-established community service that has maintained a Good CQC rating for over a decade.
StudySmarter Expert Advice🤫
We think this is how you could land Care Management Lead
✨Tip Number 1
Get to know the company culture before your interview. Check out their website and social media to see what they're all about. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your responses to common interview questions, but keep it natural. We want you to sound confident and authentic, not like a robot. Use examples from your experience working with adults with Learning Disabilities and Autism to highlight your skills.
✨Tip Number 3
Prepare some thoughtful questions to ask at the end of your interview. This shows you're engaged and serious about the role. Ask about their approach to care management or how they support staff development – it’ll make a great impression!
✨Tip Number 4
Follow up after your interview with a quick thank-you email. It’s a nice touch and keeps you on their radar. Mention something specific from your conversation to remind them why you’re a great fit for the Care Management Lead position.
We think you need these skills to ace Care Management Lead
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Care Management Lead role. Highlight your experience with adults with Learning Disabilities and Autism, and showcase how your skills align with the responsibilities mentioned in the job description.
Showcase Your Leadership Skills:Since this role involves leading a care team, it's essential to demonstrate your leadership experience. Share specific examples of how you've successfully managed teams or projects in the past, and how you can bring that expertise to our service.
Be Clear and Concise:When writing your application, keep it clear and to the point. Use straightforward language and avoid jargon. This will help us understand your qualifications and experiences without any confusion.
Apply Through Our Website:We encourage you to submit your application through our website. This ensures that your application is received directly by our team and allows us to process it more efficiently. Plus, it’s super easy!
How to prepare for a job interview at Compass Associates
✨Know Your Stuff
Make sure you brush up on your knowledge about care management, especially in relation to adults with Learning Disabilities and Autism. Familiarise yourself with the latest best practices, relevant legislation like the Mental Capacity Act, and the specific needs of the residents you'll be supporting.
✨Showcase Your Leadership Skills
Since this role involves leading a care team, be prepared to discuss your previous leadership experiences. Think of examples where you've successfully managed a team, handled conflicts, or improved care quality. Highlight how you can be a role model for best practices.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the organisation's values, growth plans, and how they support their staff. This shows you're genuinely interested in the role and helps you assess if it's the right fit for you.
✨Be Ready for Scenario-Based Questions
Expect to face scenario-based questions that assess your problem-solving skills and decision-making abilities. Think through potential challenges you might encounter in the role and how you would handle them, particularly around clinical governance and quality assurance.
