At a Glance
- Tasks: Lead and optimise clinical operations for a cutting-edge digital healthcare platform.
- Company: Fast-growing digital healthcare scale-up at the forefront of AI-enabled consumer healthcare.
- Benefits: Competitive salary, equity, flexible working, wellness allowance, and professional development budget.
- Other info: Exciting opportunity to impact scalable healthcare delivery across Europe.
- Why this job: Join a pioneering team shaping the future of telemedicine and patient care.
- Qualifications: GPhC-registered Pharmacist with leadership experience in digital health or telemedicine.
The predicted salary is between 150000 - 150000 € per year.
Our client is one of Europe’s fastest-growing digital healthcare scale-ups, operating at the forefront of AI-enabled consumer healthcare and telemedicine. Backed by leading healthcare and technology investors, the business has experienced extraordinary growth over the last 12 months and is now supporting over 100,000 patients globally across obesity, metabolic health, and chronic condition pathways.
As part of their continued expansion, they are now seeking an experienced Head of Clinical Operations to help scale and optimise the clinical infrastructure behind a rapidly growing GLP-1 prescribing platform.
The Opportunity
This is a senior leadership appointment sitting at the intersection of clinical governance, operational excellence, workforce planning, and digital healthcare delivery. Working closely with the Superintendent Pharmacist, Product, Operations, and Executive teams, the successful candidate will play a key role in building scalable, compliant, and patient-centric telemedicine operations. This position would suit an individual who combines strong clinical credibility with a commercial and operational mindset and is excited by the pace and ambition of a high-growth environment.
Key Responsibilities
- Lead and support a large remote clinical workforce, including prescribing pharmacists and clinicians
- Oversee workforce planning, rota management, and clinical capacity forecasting
- Ensure prescribing workflows operate efficiently while maintaining service levels and clinical quality standards
- Monitor clinician performance, productivity, and prescribing KPIs
- Drive operational consistency and continuous improvement across the clinical function
Clinical Protocol Development
- Design, refine, and operationalise scalable GLP-1 prescribing pathways
- Translate clinical protocols into streamlined digital workflows and patient journeys
- Collaborate with Product and Engineering teams to integrate protocols into the customer experience
- Support the rollout of new treatment categories and therapies
Governance & Training
- Lead onboarding and training initiatives for new clinicians
- Maintain standardised prescribing frameworks and governance processes
- Support audits, inspections, and compliance activities alongside the Superintendent Pharmacist
- Ensure all clinical operations align with regulatory and patient safety standards
Cross-Functional Collaboration
- Work closely with Clinical, Product, CX, and Operational teams
- Help create a seamless, scalable prescribing experience
- Balance patient safety, regulatory compliance, customer experience, and commercial scalability
Candidate Profile
Our client is open to candidates from a range of backgrounds, including:
- Clinical Operations Leadership
- Telemedicine Clinical Leadership
- Online Pharmacy Operations
- Prescribing Operations Management
- Senior Clinical or Superintendent Pharmacist roles
The ideal candidate will have experience within GLP-1/weight management, digital health, online pharmacy and telemedicine environments.
Essential Experience
- GPhC-registered Pharmacist with Independent Prescriber qualification
- Strong understanding of regulated telemedicine prescribing
- Experience within digital healthcare and/or GLP-1 prescribing environments
- Previous leadership experience managing remote clinical teams
- Proven ability to build and operationalise scalable clinical pathways
- Experience working cross-functionally with Product and Engineering teams
- Strong understanding of KPI management, workforce planning, and operational performance
Desirable Experience
- Superintendent Pharmacist experience
- Exposure to GPhC inspections and governance audits
- Experience within a high-growth startup or scale-up environment
- Commercially focused clinical leadership experience
- Experience launching new treatment pathways or healthcare products
What’s on Offer
- Competitive package up to £150,000 plus equity
- Generous holiday allowance
- Flexible hybrid working
- Professional development budget
- Wellness allowance
- Private medical and additional health-related benefits
- MacBook and home working setup provided
This is an exceptional opportunity to join a business redefining the future of scalable healthcare delivery and to play a pivotal role in shaping next-generation telemedicine operations across Europe.
Location
This role is Hybrid with frequent travel to the headquarters in Blackburn.
Referral Scheme
Compass Associates offer a £500 voucher referral bonus for successful recommendations – if you know someone suitable, please get in touch.
Contact
To apply or find out more, please contact Natasha Isaac on 02392 417 107, or email nisaac@compassltd.co.uk.
UK Head of Clinical Operations in Blackburn employer: Compass Associates
Join one of Europe’s fastest-growing digital healthcare scale-ups, where innovation meets compassion in a hybrid work environment based in Blackburn. With a competitive salary of up to £150,000, equity options, and a strong focus on employee wellness and professional development, this role offers a unique opportunity to lead clinical operations in a dynamic setting that prioritises patient care and operational excellence. Experience the thrill of shaping the future of telemedicine while enjoying generous benefits and a supportive culture that fosters growth and collaboration.
StudySmarter Expert Advice🤫
We think this is how you could land UK Head of Clinical Operations in Blackburn
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare and telemedicine sectors. Attend industry events or webinars, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company’s recent achievements and challenges. Tailor your responses to show how your experience aligns with their goals, especially in scaling clinical operations and optimising workflows.
✨Tip Number 3
Showcase your leadership skills! Be ready to discuss specific examples of how you’ve managed remote teams and improved operational performance. Highlight your ability to balance patient safety with commercial scalability.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace UK Head of Clinical Operations in Blackburn
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in clinical operations and digital healthcare. We want to see how your background aligns with the role of UK Head of Clinical Operations, so don’t hold back on showcasing your relevant skills!
Showcase Your Leadership Skills:Since this is a senior leadership position, it’s crucial to demonstrate your experience in managing remote clinical teams. Share specific examples of how you've led teams to success and improved operational efficiency in your previous roles.
Highlight Your Clinical Expertise:We’re looking for someone with a strong understanding of GLP-1 prescribing and telemedicine. Make sure to emphasise your qualifications and any relevant experience you have in these areas to stand out from the crowd.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and ensure it gets the attention it deserves!
How to prepare for a job interview at Compass Associates
✨Know Your Stuff
Make sure you brush up on your knowledge of GLP-1 and digital healthcare. Understand the latest trends and challenges in telemedicine, as well as the specific clinical operations relevant to the role. This will show that you're not just interested in the position but are genuinely passionate about the field.
✨Showcase Leadership Skills
Prepare examples from your past experiences where you've successfully led remote clinical teams or managed operational processes. Highlight how you’ve driven improvements and maintained high standards in clinical governance. This is crucial for a senior leadership role, so be ready to discuss your approach to team management and performance monitoring.
✨Understand Cross-Functional Collaboration
Familiarise yourself with how different teams like Product, Engineering, and Customer Experience work together in a digital healthcare setting. Be prepared to discuss how you would facilitate collaboration between these departments to create a seamless prescribing experience. This shows you can think beyond your own role and contribute to the bigger picture.
✨Ask Insightful Questions
Prepare thoughtful questions that demonstrate your interest in the company’s growth and future direction. Inquire about their current challenges in scaling clinical operations or how they plan to integrate new treatment pathways. This not only shows your enthusiasm but also helps you gauge if the company aligns with your career goals.
