At a Glance
- Tasks: Lead daily operations of a brand new clinic and ensure exceptional patient care.
- Company: Join an ambitious healthcare group expanding innovative clinics across the UK.
- Benefits: Competitive salary, free parking, EV charging, and significant career growth opportunities.
- Other info: Opportunity to influence a rapidly growing organisation and enjoy a modern work environment.
- Why this job: Be part of a founding team and shape the future of healthcare in Birmingham.
- Qualifications: Experience in healthcare management and strong understanding of CQC requirements.
The predicted salary is between 55000 - 55000 £ per year.
Be among the founding team members of our new clinic!
Compass Associates are proud to be partnering with an ambitious healthcare group building innovative, patient-focused clinics across the UK. Our first clinic has successfully launched in Birmingham and is the foundation for a wider national expansion strategy that includes both clinic growth and future franchise development - with scope for this position to support in additional clinic openings and future franchise growth across the UK.
Supported by a central services infrastructure covering compliance, HR, finance, patient systems, marketing, and governance, our clinics are designed to deliver exceptional patient experiences while maintaining the highest standards of operational excellence.
We are now seeking an experienced and highly motivated Practice Manager to become the operational leader of our Birmingham clinic who can take ownership of operational governance, compliance, quality assurance, and CQC liaison activities.
- Clinic Operations
- Lead and coordinate the day-to-day operations of the Birmingham clinic.
- Manage clinic workflows, scheduling, administration, and operational processes.
- Support clinicians and ensure clinics run smoothly and on time.
- Act as the primary operational point of contact for the clinic.
- CQC Compliance & Governance
- Acting as the primary operational liaison with the Care Quality Commission (CQC) and support regulatory requirements.
- Supporting inspections, audits, and regulatory submissions.
- Maintaining oversight of complaints, incidents, risks, policies, and corrective action plans.
- Supporting future clinic registrations and expansion projects.
- Stock and inventory checks.
- Health & Safety assessments.
- Fire safety checks.
- Risk management activities.
- Coordinate clinic resources to maximise efficiency and patient care.
- Support workforce planning and clinic scheduling.
- Utilise and support clinic systems including: Ensure accurate reporting and data integrity across systems.
- Utilising systems such as Semble, CRM systems, Microsoft 365, telephony systems, and compliance management platforms.
- Financial & Commercial Support
- Manage clinic expenditure within agreed budgets.
- Maintain financial records and supporting documentation.
- Support monthly operational and performance reviews.
- Monitor clinic performance against agreed objectives.
- Identify gaps, risks, and improvement opportunities.
- Contribute ideas and initiatives that support future clinic growth and scalability.
Previous experience as a Practice Manager, Operations Manager or Clinic Manager within healthcare.
Strong understanding of CQC requirements and healthcare governance.
Experience as a Nominated Individual, Deputy Manager, Practice Manager, or senior operational leader within a healthcare setting.
Experience in men's health, surgical, diagnostic or outpatient services.
Experience within growing, entrepreneurial, or multi-site healthcare businesses.
Competitive salary package (up to £55,000 DOE).
Permanent full-time position.
Free on-site parking.
EV charging facilities.
Modern, purpose-built clinic environment.
Significant career growth opportunities.
Opportunity to shape and influence a rapidly growing healthcare organisation.
Company closed on bank holidays.
Holiday entitlement in line with company policy.
If this role isn’t right for you but you know someone who would be a great fit, we offer £500 in vouchers for every successful recommendation.
Practice Development Administrator in Birmingham employer: Compass Associates
Join an innovative healthcare group as a Practice Development Administrator in Birmingham, where you will be part of the founding team of a brand new clinic. With a focus on exceptional patient care and operational excellence, this role offers significant career growth opportunities, a competitive salary, and a modern working environment. Enjoy benefits such as free on-site parking, EV charging facilities, and a supportive culture that encourages your input in shaping the future of healthcare services.
StudySmarter Expert Advice🤫
We think this is how you could land Practice Development Administrator in Birmingham
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Compass Associates.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Compass Associates.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Compass Associates, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Practice Development Administrator in Birmingham
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Compass Associates.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Compass Associates.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Compass Associates. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Compass Associates. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Compass Associates
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Compass Associates’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
