At a Glance
- Tasks: Assess quality and compliance in elderly care homes while travelling across the UK.
- Company: Join a rapidly expanding organisation dedicated to high-quality elderly care.
- Benefits: Enjoy a competitive salary, flexible working, and career progression opportunities.
- Other info: Home-based role with national travel; excellent long-term career prospects.
- Why this job: Make a real difference in elderly care while enjoying autonomy and flexibility.
- Qualifications: Experience in quality assurance and strong knowledge of CQC regulations required.
The predicted salary is between 55000 - 68000 £ per year.
Remote Location: Home-Based with National Travel
Salary: £55,000 - £68,000 per annum + Bonus
Benefits: Mileage, remote role, flexible working, career progression within a rapidly expanding organisation
Remit
Compass Associates have been exclusively mandated to source an experienced Operations Quality Assessor for an organisation within the UK. Following significant investment and rapid expansion across the market, the group is looking to expand its quality function. This is a unique opportunity to join the quality team, supporting the oversight of quality, governance and regulatory compliance across a diverse portfolio of elderly care homes. This position is centred around independent quality assurance rather than operational turnaround. You will be responsible for conducting quality monitoring visits, identifying emerging risks, reviewing governance frameworks and producing professional reports that provide assurance and strategic insight to senior leadership. Reporting directly into the Senior Quality Manager, this autonomous role offers significant flexibility, allowing you to manage your own diary whilst travelling nationally to assess services.
Key Points
- Home-based position with travel across the UK (2 days a week in the field, 3 days from home).
- Independently assess quality, governance and regulatory compliance across the portfolio.
- Conduct quality monitoring visits and produce evidence-based audit reports.
- Review quality indicators including safeguarding, incidents, statutory notifications and regulatory activity.
- Identify emerging trends, risks and opportunities across multiple care providers.
- Build effective relationships with operators whilst maintaining professional independence and objectivity.
- Flexible working environment with autonomy to manage your own workload and travel schedule.
As the Operations Quality Assessor, you will play a key role in providing the business with assurance that its care homes continue to deliver safe, high-quality care. Through detailed assessments, governance reviews and professional reporting, you will support informed decision-making across the organisation whilst maintaining the highest standards of independence and integrity.
Requirements
- Experience within quality assurance, governance or compliance monitoring within elderly care.
- Previous experience conducting audits, inspections or quality assessments within care home settings.
- Strong knowledge of CQC regulations and quality frameworks.
- Excellent report writing, analytical and communication skills.
- Ability to work independently whilst managing a national workload.
- Registered Nurse (RGN/RMN) with a current NMC PIN.
- Previous experience within CQC or another regulatory body would be highly desirable.
- Corporate quality monitoring experience within a large care provider is advantageous.
- Experience with large providers is beneficial.
- Candidates with both regulatory and provider-side quality experience will be particularly well suited.
Location
This is a home-based position with national travel. Candidates based within the North Midlands or South of England are particularly encouraged to apply due to the geographical coverage of the portfolio.
Travel Requirements
Approximately two site visits per week. Three days per week allocated for report writing and quality analysis. Occasional travel to London for team meetings and training.
Interview Process
The interview process will consist of three stages:
- Stage One – Initial interview with Tom Berrisford & Kiley Cox, Compass Associates.
- Stage Two – Cultural fit interview.
- Stage Three – Competency and assessment-based interview.
Summary
This is an outstanding opportunity for an experienced quality or governance professional looking to join one of the most exciting organisations in the UK elderly care sector. The organisation offers the opportunity to work autonomously within a highly experienced team, influencing quality across a national care portfolio whilst benefiting from a flexible, home-based role and excellent long-term career prospects. In return, the organisation is offering a salary of £55,000 - £68,000 per annum, plus a 15% annual bonus and the opportunity to join a rapidly growing organisation with genuine scope for progression.
Recommendations
Compass Associates Ltd is acting as a Recruitment Consultancy for this permanent vacancy. We offer £200 John Lewis vouchers for every successful recommendation.
Contact Details
If you would like to be considered for this exciting opportunity, please contact Tom Berrisford.
Operations Quality Assessor | Elderly Care Homes in Birmingham employer: Compass Associates
Join a rapidly expanding organisation in the UK elderly care sector as an Operations Quality Assessor, where you will enjoy the flexibility of a home-based role with national travel. The company fosters a supportive work culture that prioritises employee growth, offering excellent career progression opportunities and a competitive salary package, including a bonus. With a focus on quality assurance and governance, you will play a vital role in ensuring high standards of care across a diverse portfolio of care homes, all while maintaining your independence and managing your own workload.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Quality Assessor | Elderly Care Homes in Birmingham
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Compass Associates.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Compass Associates.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Compass Associates, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Operations Quality Assessor | Elderly Care Homes in Birmingham
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Compass Associates.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Compass Associates.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Compass Associates. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Compass Associates. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Compass Associates
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Compass Associates’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
