At a Glance
- Tasks: Lead property and maintenance across multiple care sites, ensuring high standards and efficient operations.
- Company: Join a growing social care provider focused on improving resident experiences.
- Benefits: Competitive salary, mileage allowance, and opportunities for career progression.
- Other info: Dynamic role with hands-on responsibilities and significant influence on operational performance.
- Why this job: Make a real impact on property standards and resident living environments.
- Qualifications: Proven experience in property management and strong leadership skills required.
The predicted salary is between 50000 - 55000 £ per year.
North England
Multi-Site Role (Office Based with Travel)
Salary: £50,000 – £55,000 + Mileage
Are you an experienced property and maintenance leader ready to take ownership of a multi-site social care group’s property function? Do you enjoy improving standards, driving accountability, and ensuring multiple sites operate efficiently while remaining hands-on and operational? Are you looking to join a growing care organisation where you can directly influence resident experience, home presentation, and long-term property performance? Then this could be the opportunity for you.
We are working in partnership with a well-established social care group to appoint a Head of Property. This position has been created to strengthen oversight and centralise the property and maintenance function across the organisation, supporting operational excellence while maintaining exceptional living environments for residents.
The Opportunity
The Head of Property will take ownership of all property, maintenance, and refurbishment activity across a multi-site social care portfolio, ensuring a consistent, high-quality approach to estate management, presentation standards, and contractor performance. This role will work closely with senior leadership, Home Managers, and on-site Maintenance Managers to improve operational performance through stronger maintenance standards, better project delivery, and enhanced property presentation. This is not a purely strategic role. The organisation is seeking someone who can balance leadership and oversight with practical, hands-on delivery, someone comfortable visiting sites, identifying priorities, and ensuring work gets completed efficiently and to a high standard. Key focus areas include improving maintenance consistency, strengthening contractor accountability, delivering refurbishment projects successfully, and creating a more centralised, measurable property function across the group.
About the Provider
The organisation is now entering a period of improvement and investment and is seeking a Head of Property who can strengthen standards, improve estate presentation, and drive overall commercial and operational performance across the portfolio.
Key Responsibilities
- Property & Maintenance Leadership
- Develop and lead a centralised property and maintenance function across all homes
- Take ownership of all group-wide property standards, maintenance activity, and refurbishment delivery
- Align property strategy directly to operational performance, resident experience, and long-term asset improvement
- Maintenance & Estate Standards
- Oversee both planned and reactive maintenance across all locations
- Improve consistency of maintenance standards and estate presentation across the group
- Identify property issues, prioritise improvements, and ensure works are completed effectively
- Support health, safety, compliance, and general estate standards across all homes
- Refurbishment & Improvement Projects
- Lead refurbishment and improvement projects across the portfolio
- Assess underperforming sites and implement improvement plans
- Ensure projects are delivered on time, within budget, and with minimal disruption to operations
- Support longer-term property investment decisions and capital planning
- Contractor Management
- Manage contractor relationships across all sites
- Source, negotiate, delegate, and oversee external contractors
- Improve contractor accountability, quality standards, and value for money
- Ensure strong supplier relationships and effective delivery of works required
- Team Leadership
- Manage and support Maintenance Managers across all sites
- Improve delegation, accountability, and performance across site-based maintenance teams
- Provide guidance and leadership to ensure consistent standards across the group
- Act as the central link between operational teams and property delivery
- Commercial & Budget Control
- Manage maintenance spend and refurbishment budgets effectively
- Balance operational needs with financial constraints and investment priorities
- Improve visibility of property-related spend and return on investment
- Support commercial decision-making linked to property improvements and presentation
The Ideal Candidate
You will be a commercially aware and highly credible property leader, capable of improving standards across multiple sites while building strong relationships with operational teams across the business.
Essential:
- Proven experience as a Head of Property, Regional Property Manager, Estates Manager, Senior Facilities Manager, or similar senior property leadership role
- Strong track record of managing multi-site property portfolios and improving underperforming locations
- Experience overseeing planned and reactive maintenance, refurbishment projects, and contractor performance
- Strong contractor management, delegation, and budget control experience
- Commercially astute with the ability to link property investment to operational performance
- Excellent stakeholder management and influencing skills
- Comfortable operating autonomously in a broad leadership role
Desirable:
- Experience within social care, hospitality, or wider service-led environments
- Exposure to premium service delivery environments
- Experience managing refurbishment programmes across occupied buildings
- Understanding of compliance standards within regulated environments
You will be hands-on, pragmatic, commercially aware, and someone who can introduce structure and accountability while working collaboratively with Home Managers and operational leaders. This role requires someone who can lead from the front not purely from behind a desk.
Package & Benefits
- £50,000 – £55,000 base salary (dependent on experience)
- Mileage allowance included for travel across homes
- Opportunity to shape a newly created senior leadership role
- Direct influence over group-wide property standards and investment decisions
- Long-term progression within a growing care organisation
Location & Working Pattern
This role is office-based, 5 days per week. With expectation to travel between homes North Of England. Candidates must be comfortable with a field-based role alongside regular office presence.
Interview Process
- First Stage: Initial Teams interview
- Second Stage: Further interview with senior leadership
- Final Stage: Face-to-face interview where required
Summary
This is a unique opportunity for an ambitious and operationally focused property leader to step into a broad and highly influential Head of Property role within a growing social care group. Offering autonomy, visibility, and the opportunity to shape group wide property standards from the ground up, this role is ideal for someone looking to make a meaningful impact in a values led organisation with strong long term ambitions.
Application Process
To apply or request further information, contact Charlie at Compass Associates for a confidential discussion.
Recommendations
Compass Associates Ltd acts as a Recruitment Consultancy for this permanent vacancy. Successful referrals receive £500 in vouchers or a £500 charity donation.
Head of Property | Social Care Provider in Birmingham employer: Compass Associates
Contact Detail:
Compass Associates Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Property | Social Care Provider in Birmingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the property and social care sectors. Attend industry events or webinars, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews! Research the company and its values, especially how they align with improving resident experiences. Be ready to discuss your hands-on approach to property management and how you can drive operational excellence.
✨Tip Number 3
Showcase your achievements! When you get the chance to chat with potential employers, highlight specific examples of how you've improved maintenance standards or led successful refurbishment projects. Numbers speak volumes, so share any stats that demonstrate your impact.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who want to make a difference in the social care sector.
We think you need these skills to ace Head of Property | Social Care Provider in Birmingham
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in property management and maintenance. We want to see how your skills align with the specific needs of the role, so don’t hold back on showcasing your relevant achievements!
Showcase Your Leadership Skills: As a Head of Property, you’ll need to demonstrate your ability to lead teams and manage multiple sites. Use your application to share examples of how you've successfully led projects or improved standards in previous roles. We love seeing real-life stories!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This will help us quickly understand your qualifications and fit for the role.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team. Plus, it’s super easy!
How to prepare for a job interview at Compass Associates
✨Know Your Property Portfolio
Before the interview, take some time to research the social care provider's property portfolio. Familiarise yourself with their locations, any recent refurbishments, and maintenance challenges they might face. This will help you demonstrate your understanding of their needs and how you can contribute to improving their property standards.
✨Showcase Your Hands-On Experience
Since this role requires a balance between leadership and practical delivery, be ready to share specific examples from your past where you've successfully managed multi-site properties. Highlight situations where you improved maintenance consistency or led refurbishment projects, as these experiences will resonate well with the interviewers.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills in real-world scenarios. Think about potential property issues that could arise in a social care setting and how you would prioritise improvements. Practising your responses to these types of questions will help you feel more confident during the interview.
✨Emphasise Stakeholder Management Skills
This role involves working closely with Home Managers and operational teams, so be prepared to discuss how you've built strong relationships in previous roles. Share examples of how you've influenced stakeholders and improved collaboration, as this will show your ability to lead effectively across multiple sites.