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- Tasks: Lead the customer account experience on App and Web, improving sign-in and account creation.
- Company: Join Compare the Market, a company dedicated to making financial decisions easy and impactful.
- Benefits: Enjoy hybrid working, generous holidays, healthcare, and personal development opportunities.
- Why this job: Be part of an innovative team shaping user-friendly digital experiences with a customer-first mindset.
- Qualifications: Experience in digital product management, strong strategic thinking, and a collaborative approach required.
- Other info: We celebrate creativity and inclusivity, encouraging everyone to bring their authentic selves to work.
The predicted salary is between 43200 - 72000 £ per year.
At Compare the Market, our purpose is to make great financial decision-making easy for everyone, and that drives us every day.
We are on a mission to create an automated quoting engine with a simple experience, wrapped in a brand everyone loves!
We change lives by making it easy to switch and save money, and that’s why good things happen when you meerkat.
We’d love you to be part of our journey. We are recruiting for a Product Manager.
This individual will own and drive the customer account experience across App and Web. You’ll define and deliver a cohesive strategy to improve sign-in and account creation, reduce friction, and create compelling reasons for customers to hold and return to an account. You’ll partner with other Product Managers to implement the strategy and work closely with engineering teams to bring your vision to life.
As AI and smart technology reshape customer interactions with digital products, this role offers a unique opportunity to help us stay ahead. We’re evolving our experiences to be more intelligent, personalized, and proactive, with your work playing a key role in realizing this vision.
You’ll bring strong product thinking and a deep understanding of creating intuitive, user-friendly experiences. You’ll be obsessed with customer needs, fluent in data-driven decision-making, and excited about balancing bold innovations with impactful small wins.
You’ll have the chance to apply your product expertise in a fast-moving, commercial environment with the autonomy to shape a high-impact area of our customer journey.
You will also support embedding a customer-first mindset across the business and continually improve how we deliver value through account-based experiences.
Additionally, you will apply your technical compliance skills and strategic thinking to ensure CtM operates compliantly, minimizing customer harm, and fostering a compliance-aware culture across the organization.
Everyone is welcome. We foster a culture of creativity, passion, continuous improvement, and celebration of wins. We are inclusive and encourage our employees to bring their authentic selves to work. Be you.
This role is within the commercial division, is fast-paced, exciting, and requires adaptability to change.
Some main responsibilities include:
- Define and own the strategy for customer accounts across web and app.
- Collaborate with other Product Managers to align and deliver the account strategy.
- Improve sign-in and account creation journeys to increase satisfaction and reduce friction.
- Champion the value of holding an account and promote adoption.
- Work with engineering teams to deliver improvements.
- Monitor KPIs and report progress to stakeholders.
- Use customer insights and data to refine experiences.
Our people bring our purpose to life. We champion innovation and challenge. There’s something for everyone.
Essential requirements include:
- Experience owning and delivering digital products at scale.
- Strong strategic thinking and translating customer needs into impactful decisions.
- Experience improving user journeys in mobile and web environments.
- Collaborative mindset, working across teams.
- Customer-obsessed, data-driven approach.
- Experience in agile teams.
- Strong communication skills and stakeholder influence.
We offer tools and autonomy for your career growth, supported by a talented team. Our benefits include a competitive salary, hybrid working, generous holidays, healthcare, electric car schemes, paid development, wellbeing, and CSR days.
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Product Manager employer: Compare the Market
Contact Detail:
Compare the Market Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Manager
✨Tip Number 1
Familiarise yourself with Compare the Market's mission and values. Understanding their focus on customer experience and financial decision-making will help you align your discussions during interviews, showcasing how your product management skills can contribute to their goals.
✨Tip Number 2
Prepare to discuss specific examples of how you've improved user journeys in previous roles. Highlighting your experience with both web and app environments will demonstrate your capability to enhance the customer account experience they are looking for.
✨Tip Number 3
Showcase your data-driven decision-making skills by being ready to talk about how you've used customer insights to refine product experiences. This will resonate well with their emphasis on a customer-obsessed approach.
✨Tip Number 4
Emphasise your collaborative mindset and experience working in agile teams. Since the role involves partnering with other Product Managers and engineering teams, demonstrating your ability to work cross-functionally will be key to landing the job.
We think you need these skills to ace Product Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Product Manager position at Compare the Market. Tailor your application to highlight how your experience aligns with their mission to improve customer account experiences.
Highlight Relevant Experience: In your CV and cover letter, emphasise your experience in owning and delivering digital products, particularly in mobile and web environments. Use specific examples that demonstrate your strategic thinking and ability to improve user journeys.
Showcase Your Customer-Obsessed Mindset: Demonstrate your customer-first approach by providing examples of how you've used customer insights and data to drive product decisions. This will resonate well with Compare the Market's focus on creating user-friendly experiences.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also conveys your passion for innovation and continuous improvement. Mention how you can contribute to their goal of making financial decision-making easy for everyone.
How to prepare for a job interview at Compare the Market
✨Understand the Company’s Mission
Before your interview, make sure you understand Compare the Market's mission to simplify financial decision-making. Be prepared to discuss how your experience aligns with their goal of creating an automated quoting engine and enhancing customer experiences.
✨Showcase Your Product Management Skills
Highlight your experience in owning and delivering digital products at scale. Be ready to provide examples of how you've improved user journeys in mobile and web environments, as this is crucial for the role.
✨Demonstrate Data-Driven Decision Making
Since the role requires a customer-obsessed and data-driven approach, come prepared with examples of how you've used customer insights and data to refine product experiences. This will show your ability to make impactful decisions.
✨Emphasise Collaboration and Communication
The position involves working closely with other Product Managers and engineering teams. Be ready to discuss your collaborative mindset and provide examples of how you've influenced stakeholders in previous roles.
