Compare the Market in Peterborough is seeking a motivated Customer Care Specialist to deliver outstanding service across live chat, email and social channels. You will manage queries from initial contact through to resolution and investigate concerns with internal teams to achieve positive outcomes.
You will handle escalated complaints including referrals to the Financial Ombudsman Service, manage GDPR and third-party information requests, and provide accurate information on our products.
#J-18808-Ljbffr
AI-Driven Customer Care Specialist in Peterborough employer: Compare the Market
Compare the Market is an exceptional employer that fosters a collaborative and innovative work culture, where your expertise in security engineering will be valued and impactful. Located in a dynamic environment, we offer competitive benefits, continuous professional development opportunities, and a commitment to employee well-being, ensuring you thrive both personally and professionally while shaping the future of secure cloud-native solutions.
