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- Tasks: Lead a dynamic team to deliver exceptional service and maintain store standards.
- Company: Join Company Shop Group, the UK's largest surplus food redistributor.
- Benefits: Enjoy free membership, health perks, and discounts on various services.
- Why this job: Make a real impact while developing your career in a supportive environment.
- Qualifications: Retail management experience and strong communication skills required.
- Other info: Flexible hours with opportunities for personal growth and community impact.
The predicted salary is between 28000 - 42000 £ per year.
Join Our Team as a Shop Manager based at our Oscar Mayer Staff Shop in Wrexham, Wales. You will be based on the Oscar Mayer Site at Wrexham working in partnership to ensure the smooth running of the colleague shop. You will look to consistently deliver great service by truly putting our customers at the heart of what we do, focusing on the store standards.
The role of Shop Manager is to oversee all areas of daily business operations, including leading the team to deliver the store standards, key performance indicators and an excellent level of customer service to our members within a dynamic retail environment.
About us: Company Shop Group (CSG), part of Biffa, is the largest commercial redistributor of surplus food and household products in the UK. We enable some of the biggest retailers, manufacturers, food service and logistics providers to unlock value from surplus stock, which may have otherwise gone to waste. The surplus we handle is redistributed through our Company Shop stores and our award-winning social enterprise Community Shop where we build stronger individuals and more confident communities. Working with our partners, we deliver an incredible impact and we’re proud to be a good business doing good. We believe different ideas, perspectives and backgrounds are key to developing a creative and effective working environment which is why you’ll find us championing diversity and equality at every turn.
Details of location and shift pattern:
- Location: Staff Shop (Oscar Mayer-Wrexham), Ash Road South, Wrexham Industrial Estate, Wrexham, Wales, LL139UG
- Shifts/Hours: 35 hours a week, working between the hours of 7am and 6pm Monday to Friday
- Rate of pay: £14.60 per hour
- Please note that this role requires lone working
Requirements:
Accountabilities and responsibilities:
- You will be responsible for ensuring the team are motivated to deliver the day-to-day delivery of the department.
- You are required to effectively communicate with and co-ordinate the team of departmental colleagues to consistently deliver an excellent department.
- Ensure standards remain high and continually look for ways to improve.
- Support with any departmental tasks that are required.
- Ensure that all Health, Safety & Environmental policies and practices are upheld, whilst proactively encouraging your team to promote a culture of good HSE practice.
- Continuously review waste within your department and seek solutions to reduce wastage where possible.
- Assist with development plans of colleagues, by making recommendations and coaching rising stars.
- Create an engaging department where colleagues are trusted by our members and are aware that they are at the heart of everything we do.
- Ensure that our colleagues uphold our culture and deliver an exceptional member experience.
Knowledge, Skills and Experience:
- Lead by example and uphold Company Shop Group values at all times.
- Ability to build and maintain effective working relationships.
- Ability to effectively plan and organise workloads.
- A want and desire to develop and progress within your role.
- A commitment to your own personal development and continued learning.
- To be flexible and adaptable to support the needs of the business.
- Proven record of experience in a retail environment whilst managing a team.
- Solid interpersonal skills with an ability to communicate with members and colleagues and anticipate and rectify potential problems.
- Ability to work well under pressure whilst maintaining a can-do, helpful attitude in line with Company Shop Group ethos.
- Ability to effectively plan, organise and manage own workload.
- Excellent time management/organisational skills and ability to work to strict deadlines.
- Service focused mindset for both internal and external customers.
- Solution focused mindset bringing solutions and opportunities.
Benefits:
- Free membership to Company Shop for you and 10 x nominees.
- Annual Flu Injections, high street & leisure vouchers, and on-site Parking.
- Free Tea & Coffee, and Free Fruit Friday.
- Employee Assistance Programme.
- Grocery Aid.
- Eligible for Costco membership, Cycle 2 Work, and UK Fuel card discounts.
- Contributory pension scheme with death in service benefit.
Join us on the journey: Don’t miss this opportunity to be a part of something extraordinary. Apply now and join us to create a better world for people and the planet. Apply now and be part of a business that’s making a real difference.
Locations
Retail Store Manager in Wales, Wrexham employer: Company Shop
Contact Detail:
Company Shop Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Store Manager in Wales, Wrexham
✨Tip Number 1
Get to know the company inside out! Research Company Shop Group and their values, especially their commitment to reducing waste and supporting communities. This will help you connect your experience with their mission during interviews.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've motivated a team or improved customer service. Being able to share these experiences will show that you're ready to lead at the Oscar Mayer Staff Shop.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn to get insider tips about the role and the company culture. They might even give you a heads-up on what the interviewers are looking for!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining a team that’s making a real difference in the community.
We think you need these skills to ace Retail Store Manager in Wales, Wrexham
Some tips for your application 🫡
Show Your Passion for Retail: When you're writing your application, let your enthusiasm for retail shine through! We want to see how much you care about delivering great service and creating a fantastic shopping experience for our customers.
Highlight Your Leadership Skills: As a Shop Manager, you'll be leading a team, so make sure to showcase your leadership experience. Share examples of how you've motivated teams in the past and how you plan to inspire your colleagues at our shop.
Be Specific About Your Experience: Don't just list your previous jobs; tell us about your achievements! Use specific examples that demonstrate your ability to manage a retail environment, meet targets, and maintain high standards. This will help us see how you'd fit into our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it’s super easy!
How to prepare for a job interview at Company Shop
✨Know the Company Inside Out
Before your interview, take some time to research Company Shop Group and its mission. Understand their values, especially around sustainability and community impact. This will not only help you answer questions more effectively but also show your genuine interest in being part of a company that’s making a difference.
✨Showcase Your Leadership Skills
As a Retail Store Manager, you'll need to lead a team effectively. Prepare examples from your past experiences where you've motivated a team or improved store standards. Highlight your ability to communicate well and resolve conflicts, as these are key skills for the role.
✨Demonstrate Customer-Centric Thinking
Since the role focuses on delivering excellent customer service, think of specific instances where you’ve gone above and beyond for customers. Be ready to discuss how you would ensure that customers feel valued and at the heart of everything you do in the shop.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, store operations, and how success is measured in the role. This shows that you’re not just interested in the job, but also in how you can contribute to the team and the company’s goals.
