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- Tasks: Lead a dynamic team to deliver exceptional service and maintain high store standards.
- Company: Join Company Shop Group, the UK's largest redistributor of surplus food and household products.
- Benefits: Enjoy free membership, health perks, discounts, and a contributory pension scheme.
- Why this job: Be part of a mission-driven company making a real difference in communities.
- Qualifications: Retail management experience and strong interpersonal skills are essential.
- Other info: Flexible hours with opportunities for personal development and career growth.
The predicted salary is between 28 - 32 £ per hour.
Join Our Team as a Shop Manager based at our Oscar Mayer Staff Shop in Wrexham, Wales. You will be based on the Oscar Mayer Site at Wrexham working in partnership to ensure the smooth running of the colleague shop. You will look to consistently deliver great service by putting our customers at the heart of what we do, focusing on the store standards. The role of Shop Manager is to oversee all areas of daily business operations, including leading the team to deliver the store standards, key performance indicators and an excellent level of customer service to our members within a dynamic retail environment.
About Us
Company Shop Group (CSG), part of Biffa, is the largest commercial redistributor of surplus food and household products in the UK. We enable some of the biggest retailers, manufacturers, food service and logistics providers to unlock value from surplus stock, which may have otherwise gone to waste. The surplus we handle is redistributed through our Company Shop stores and our award-winning social enterprise Community Shop where we build stronger individuals and more confident communities. Working with our partners, we deliver an incredible impact and we’re proud to be a good business doing good. We believe different ideas, perspective and backgrounds are key to developing a creative and effective working environment which is why you’ll find us championing diversity and equality at every turn.
Details of location and shift pattern
- Location: Staff Shop (Oscar Mayer-Wrexham), Ash Road South, Wrexham Industrial Estate, Wrexham, Wales, LL139UG
- Shifts/Hours: 35 hours a week, working between 7am and 6pm Monday to Friday
- Rate of pay: £14.60 per hour
Please note that this role requires lone working.
Accountabilities and responsibilities
- You will be responsible for ensuring the team are motivated to deliver the day to day delivery of the department.
- You are required to effectively communicate with and co-ordinate the team of departmental colleagues to consistently deliver an excellent department.
- Ensure standards remain high and continually look for ways to improve.
- Support with any departmental tasks that are required.
- Ensure that all Health, Safety & Environmental policies and practices are upheld, whilst proactively encouraging your team to promote a culture of good HSE practice.
- Continuously review waste within your department and seek solutions to reduce wastage where possible.
- Assist with development plans of colleagues, by making recommendations and coaching rising stars.
- Create an engaging department where colleagues are trusted by our members and are aware that they are at the heart of everything we do.
- Ensure that our colleagues uphold our culture and deliver an exceptional member experience.
Knowledge, Skills And Experience
- Lead by example and uphold Company Shop Group values at all times.
- Ability to build and maintain effective working relationships.
- Ability to effectively plan and organise workloads.
- Able to work to strict deadlines.
- A want and desire to develop and progress within your role.
- A commitment to your own personal development and continued learning.
- To be flexible and adaptable to support the needs of the business.
- Proven record of experience in a retail environment whilst managing a team.
- Solid interpersonal skills with an ability to communicate with members and colleagues and anticipate and rectify potential problems.
- Ability to work well under pressure whilst maintaining a can-do, helpful attitude in line with Company Shop Group ethos.
- Ability to effectively plan, organise and manage own workload.
- Excellent time management/organisational skills and ability to work to strict deadlines.
- Service focused mindset for both internal and external customers.
- Solution focused mindset bringing solutions and opportunities.
Benefits
- Free membership to Company Shop for you and 10 x nominees.
- Annual Flu Injections, high street & leisure vouchers, and on-site Parking.
- Free Tea & Coffee, and Free Fruit Friday.
- Employee Assistance Programme - Grocery Aid.
- Eligible for Costco membership, Cycle 2 Work, and UK Fuel card discounts.
- Contributory pension scheme with death in service benefit.
Join us on the journey: Don’t miss this opportunity to be a part of something extraordinary. Apply now and join us to create a better world for people and the planet. Apply now and be part of a business that’s making a real difference.
Retail Store Manager in Wrexham employer: Company Shop Group
Contact Detail:
Company Shop Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Store Manager in Wrexham
✨Tip Number 1
Get to know the company inside out! Research Company Shop Group and their values, especially their commitment to reducing waste and supporting communities. This will help you connect your experience with their mission during interviews.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've motivated a team or improved service standards. We want to hear how you’ve made a difference in previous roles, so be ready to share those anecdotes.
✨Tip Number 3
Show off your problem-solving skills! Be prepared to discuss how you've tackled challenges in a retail environment. Highlight your solution-focused mindset and how it aligns with the expectations of the Shop Manager role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our team at Company Shop Group.
We think you need these skills to ace Retail Store Manager in Wrexham
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Shop Manager role. Highlight your retail experience and how you can lead a team to deliver excellent customer service, just like we do at StudySmarter.
Showcase Your Leadership Skills: We want to see how you’ve motivated teams in the past. Share specific examples of how you've led by example and upheld company values, as this is key to our culture at StudySmarter.
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and get straight to the point about your skills and experiences that relate to the role. We appreciate clarity!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Company Shop Group
✨Know the Company Inside Out
Before your interview, take some time to research Company Shop Group and its mission. Understand their values, especially around sustainability and community impact. This will help you align your answers with what they stand for and show that you're genuinely interested in being part of their team.
✨Showcase Your Leadership Skills
As a Retail Store Manager, you'll need to lead a team effectively. Prepare examples from your past experiences where you've motivated a team or improved store standards. Highlight your ability to communicate clearly and build relationships, as these are key to success in this role.
✨Demonstrate a Customer-Centric Mindset
Since the role focuses on delivering excellent customer service, think of specific instances where you've gone above and beyond for customers. Be ready to discuss how you would ensure that customers feel valued and at the heart of everything you do in the shop.
✨Prepare for Situational Questions
Expect questions that assess how you handle challenges, such as managing waste or dealing with difficult situations. Use the STAR method (Situation, Task, Action, Result) to structure your responses, ensuring you convey your problem-solving skills and adaptability.
