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For Companies At a Glance
- Tasks: Lead a team to deliver exceptional service and maintain high store standards.
- Company: Join Company Shop Group, the UK's largest redistributor of surplus food and products.
- Benefits: Enjoy free membership, health perks, and discounts on various services.
- Why this job: Make a real difference while developing your leadership skills in a supportive environment.
- Qualifications: Strong communication skills and a passion for teamwork are essential.
- Other info: Flexible shifts with opportunities for personal growth and career advancement.
Overview
Join our team as a Team Leader at our Long Eaton Superstore!
We are looking for hard working individuals that are enthusiastic and enjoy a challenge. Someone who enjoys meeting people and puts our members at the heart of everything we do, ensuring that each and every one of our members gets the shopping experience they deserve. In this role, you will work as part of a team within a busy, retail environment.
About us
Company Shop Group (CSG), part of Biffa, is the largest commercial redistributor of surplus food and household products in the UK. We enable some of the biggest retailers, manufacturers, food service and logistics providers to unlock value from surplus stock, which may have otherwise gone to waste. The surplus we handle is redistributed through our Company Shop stores and our award-winning social enterprise Community Shop where we build stronger individuals and more confident communities. Working with our partners, we deliver an incredible impact and we\\\’re proud to be a good business doing good. We believe different ideas, perspective and backgrounds are key to developing a creative and effective working environment which is why you’ll find us championing diversity and equality at every turn.
Details of location and shift pattern
Location– Company Shop Long Eaton Unit 1, Westgate Retail Park, Long Eaton, NG10 1EQ
Rate of pay– £12.95 per hour, paid every 4 weeks
Shifts/Hours – Working 20 hours each week on a rota basis. Shifts will be scheduled between 6:00am-10pm from Monday to Friday, and between 6:00am and 9:00pm on Saturday and 7:00am and 9:00pm Sunday.
Please note the successful candidate will be required to work evenings, weekends and bank holidays
About the role
We consistently deliver great member service by truly putting our members at the heart of what we do, focusing on the store standards.
You will assist the section leader in co-ordinating the team of colleagues to consistently deliver outstanding performance, excellent store standards and who demonstrate an uncompromising view on the service we provide to members.
Support the section leader to deliver the day to day operation of the department through routine processes and practices.
Our stores are successful when we are all in it together and deliver a great experience for our members, by doing the right thing you will make a difference.
Reporting into the section leader, you will be responsible for ensuring the team are motivated to deliver the day to day delivery of the department
- Effectively communicate with and co-ordinate the team of departmental colleagues to consistently deliver an excellent department
- Ensure standards remain high and continually look for ways to improve
- Ensure that all Health, Safety & Environmental policies and practices are upheld, whilst proactively encouraging your team to promote a culture of good HSE practice
- Continuously review waste within your department and seek solutions to reduce wastage where possible
Support and assist the section leader with
- Daily huddles, ensuring all tasks set are completed efficiently by team members
- Development plans of colleagues, by making recommendations and coaching rising stars
- Creating an engaging department where colleagues are trusted by our members and are aware that they are at the heart of everything we do
- Ensuring our colleagues uphold our culture and deliver an expectational member experience
- Any additional departmental tasks as and when required
Skills of a Team Leader
- Lead by example and uphold Company Shop Group values at all times
- Ability to build and maintain effective working relationships
- Ability to effectively plan and organise workloads
- Able to work to strict deadlines
- A want and desire to develop and progress within your role
- A commitment to your own personal development and continued learning
- To be flexible and adaptable to support the needs of the business
What\\\’s in it for you
- Free membership to Company Shop for you and 10 x nominees
- Annual Flu Injections, high street & leisure vouchers, and on-site Parking
- Free Tea & Coffee, and Free Fruit Friday
- Employee Assistance Programme – Grocery Aid
- Eligible for Costco membership, Cycle 2 Work, and UK Fuel card discounts
- Contributory pension scheme with death in service benefit
Join us on the journey:Don\\\’t miss this opportunity to be a part of something extraordinary. Apply now and join us to create a better world for people and the planet.
Apply now and be part of a business that\\\’s making a real difference.
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Team Leader employer: Company Shop Group
Contact Detail:
Company Shop Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Company Shop Group and its values. This will help you connect with the team during your chat and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your people skills! As a Team Leader, you'll be all about building relationships. Think of examples from your past where you've successfully led a team or resolved conflicts. This will help you shine when discussing your experience.
✨Tip Number 3
Show your enthusiasm! When you meet the team, let your passion for customer service and teamwork come through. A positive attitude can make a huge difference and show that you're ready to put members at the heart of everything you do.
✨Tip Number 4
Don’t forget to follow up! After your interview, drop a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that keeps you fresh in their minds and shows your professionalism.
We think you need these skills to ace Team Leader
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for the role shine through! We want to see that you’re excited about the opportunity to lead a team and create a fantastic shopping experience for our members.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Team Leader role. We love seeing candidates who understand our values and can demonstrate how they’ll contribute to our mission.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key achievements and relevant experiences are easy to spot. This helps us get a quick sense of what you bring to the table!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Company Shop Group
✨Know the Company Inside Out
Before your interview, take some time to research Company Shop Group and its mission. Understand their commitment to reducing waste and supporting communities. This knowledge will help you connect your values with theirs during the conversation.
✨Showcase Your Leadership Skills
As a Team Leader, you'll need to demonstrate your ability to motivate and coordinate a team. Prepare examples from your past experiences where you've successfully led a team or improved performance. Highlight how you can inspire others to deliver exceptional member service.
✨Emphasise Member-Centric Approach
Since the role focuses on putting members at the heart of everything, be ready to discuss how you prioritise customer experience. Share specific instances where you've gone above and beyond to ensure customer satisfaction, as this aligns perfectly with the company's ethos.
✨Prepare for Situational Questions
Expect questions that assess your problem-solving skills and adaptability. Think about scenarios where you've had to handle challenges in a retail environment, such as managing waste or ensuring health and safety standards. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
