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- Tasks: Lead our new Swarcliffe Community Shop and inspire your team to deliver exceptional service.
- Company: Join the largest commercial redistributor of surplus food in the UK, making a real social impact.
- Benefits: Enjoy free membership, discounts, a contributory pension, and a supportive work environment.
- Why this job: Be part of a mission-driven team that empowers individuals and strengthens communities.
- Qualifications: Strong leadership skills, a service-focused mindset, and a passion for community engagement are essential.
- Other info: Work full-time with flexible hours and enjoy perks like free tea, coffee, and fruit!
The predicted salary is between 24000 - 36000 £ per year.
3 days ago Be among the first 25 applicants
Your Time to Shine: Manage Our New Swarcliffe Community Shop, bring your leadership skills and passion for community to our exciting new venture!
About Us
Community Shops are part of the largest commercial redistributor of surplus food and household products in the UK. We enable some of the biggest retailers, manufacturers, food service and logistics providers to unlock value from surplus stock, which may otherwise have gone to waste. The surplus we handle is redistributed through our Company Shop stores, and our award-winning social enterprise Community Shop where we build stronger individuals and more confident communities. Working with our partners, we deliver an incredible impact and we\’re proud to be a good business doing good.
About The Role
As Team Manager of a Community Shop store, you will consistently provide great service, by putting our members at the heart of everything we do. Your role is focussed on the delivery of excellent store standards, delivering uncompromising service through the store team and helping our members to become the best version of themselves.
Working alongside the social impact co-ordinator you will support, encourage, and build strong individuals and more confident communities. Through leading a successful team, you will deliver a successful store in which all colleagues are in it together, delivering a great experience for our members, by doing the right thing you will make a difference.
Requirements
Accountabilities & Responsibilities
Operational
- Ensure that all Health, Safety & Environmental policies, and practices are upheld, whilst proactively encouraging your team to promote a culture of good HSE practices.
- Ensuring offers and availability is maintained whilst offering members the best prices. (Price and promotions)
- Responsible for maintaining and upkeeping legal labelling POS requirements and raising any discrepancies to technical and marketing.
- Delivering the day-to-day operation of the store through routine processes and practices, ensuring daily practises, processes, and procedures are followed.
- Lead your team in consistently delivering a culture of high performance in order to meet store KPI\’s.
- Delegate duties to Team Leaders to ensure the store remains to a high standard and operational.
- Deliver daily/weekly targets by managing your team effectively.
- Merchandise the store to a high standard, making informed suggestions and recognising improvements where possible to drive and maximise sales potential.
- Solution focussed, presenting ideas and potential solutions when faced with a challenge.
Colleagues
- Engage teamwork, cross functional and positive working relationships.
- Employ a supportive and high performing culture with consistent delivery, through excellent leadership and motivation, that fully utilises and develops your teams\’ skills and capabilities.
- Lead and develop members of your team to deliver performance against plan and ensure they deliver the tasks they are accountable for.
- Measure performance and provide feedback through performance reviews.
- Ensure that all members of your team adhere to all Company Shop Group policies and procedures.
- Active promote and encourage the reporting of any near misses and accidents.
- Support, develop, coach and guide all members of your team through the use of development and succession planning.
- Keep up to date with information relevant to your department and cascade this accordingly to your team.
Members
- Create an engaging store where colleagues are trusted by our members and are aware that they are at the heart of everything we do.
- Drive membership numbers in store, including signing members up and printing and distribution of membership cards.
- Ensure that our colleagues uphold our culture and deliver an exceptional member experience.
- Create an environment where our members feel safe and supported and can strive to be the best version of themselves.
- Be an ambassador for your store creating a welcoming atmosphere and great shopping experience for our members.
KPI
- Sales targets.
- Store standards – audit.
- Payroll.
- Membership sign ups.
- Footfall.
- Stock/reduction waste.
- Member satisfaction.
- Health and Safety – reporting and audits.
- Keep your team engaged and motivated, displaying a positive attitude in line with company values.
Skills And Experience
- Lead by example and uphold Company Shop Group values at all times.
- Ability to build and maintain effective working relationships.
- To be flexible and adaptable to support the needs of the business.
- Strong operational and technical knowledge of your departmental area.
- Ability to effectively plan, organise and manage own workload while working to strict deadlines.
- Service focused mindset for both internal and external customers.
- Solution focused mindset bringing solutions and opportunities.
- A desire to continually focus on your own continued professional development and that of your team.
- A confident communicator with excellent organisational and problem-solving skills, and a real can-do attitude.
- An inquisitive mind with a good eye for detail that has a creative approach to merchandising.
Location- Community Shop, Swarcliffe, Leeds
Salary- £28\’942
Hours- 40 hours per week hours between Monday to Friday 07.00am – 17.30pm and Saturday 07.00am – 15.30pm
Benefits
Why you\’ll love Company Shop Group
- Free membership to Company Shop for you and 10 x nominees.
- Contributory pension scheme.
- Annual Flu Injections, High Street and Leisure discounts and on-site Parking.
- Subsidised staff Canteen, Free Tea & Coffee, and Free Fruit Friday.
- Employee Assistance Programme – Grocery Aid.
- Eligible for Costco membership, Cycle 2 Work, and UK Fuel card discounts.
- Life assurance benefit.
Seniority level
- Mid-Senior level
Employment type
- Full-time
Job function
- Sales and Business Development
Industries
- IT Services and IT Consulting
#J-18808-Ljbffr
Store Manager- Swarcliffe Leeds employer: Company Shop Group
Contact Detail:
Company Shop Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager- Swarcliffe Leeds
✨Tip Number 1
Showcase your leadership skills by sharing specific examples of how you've successfully managed a team in the past. Highlight any initiatives you took to improve team performance or member satisfaction.
✨Tip Number 2
Familiarize yourself with the principles of community engagement and social impact. Be ready to discuss how you can contribute to building stronger individuals and communities through your role.
✨Tip Number 3
Demonstrate your operational knowledge by preparing to discuss best practices in retail management, including health and safety standards, merchandising strategies, and effective team delegation.
✨Tip Number 4
Prepare to articulate your vision for creating an engaging store environment. Think about how you would foster a culture of trust and support among colleagues and members alike.
We think you need these skills to ace Store Manager- Swarcliffe Leeds
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Store Manager position. Highlight key responsibilities and required skills, and think about how your experience aligns with these points.
Tailor Your CV: Customize your CV to reflect the skills and experiences that are most relevant to the Store Manager role. Emphasize your leadership abilities, operational knowledge, and any experience in community engagement or retail management.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for community work and your leadership style. Use specific examples from your past experiences to demonstrate how you can contribute to the success of the Community Shop.
Highlight Your Achievements: In both your CV and cover letter, make sure to include quantifiable achievements that demonstrate your ability to meet sales targets, improve store standards, and enhance customer satisfaction. This will help you stand out as a strong candidate.
How to prepare for a job interview at Company Shop Group
✨Show Your Leadership Skills
As a Store Manager, you'll need to demonstrate your leadership abilities. Prepare examples of how you've successfully led a team in the past, focusing on how you motivated and developed your colleagues.
✨Understand Community Impact
Familiarize yourself with the mission of the Community Shop and its impact on the community. Be ready to discuss how you can contribute to building stronger individuals and more confident communities through your role.
✨Highlight Your Operational Knowledge
The role requires strong operational skills. Be prepared to discuss your experience with health and safety policies, stock management, and maintaining store standards. Provide specific examples of how you've ensured compliance in previous roles.
✨Emphasize Customer Service Excellence
Since the members are at the heart of everything, share your approach to delivering exceptional customer service. Discuss how you would create a welcoming atmosphere and ensure that every member feels valued and supported.
