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- Tasks: Lead a team to deliver exceptional service and maintain store standards.
- Company: Join Company Shop Group, the UK's largest redistributor of surplus food and household products.
- Benefits: Enjoy flexible hours, free membership, and perks like high street vouchers and onsite refreshments.
- Why this job: Be part of a mission-driven company making a positive impact on communities and the environment.
- Qualifications: No specific experience required; just bring your enthusiasm and willingness to learn!
- Other info: Flexible shifts over 3 days, including evenings and weekends.
Join Our Team as a Team Leader based at our new Community Shop in Hendon, Sunderland
We are looking for hard working individuals that are enthusiastic and enjoy a challenge. Someone who enjoys meeting people and puts our members at the heart of everything we do, ensuring that each and every one of our members gets the shopping experience they deserve. In this role, you will work as part of a team within a busy, retail environment. Previous retail experience may be useful, however full training will be provided.
About us
Company Shop Group (CSG), part of Biffa, is the largest commercial redistributor of surplus food and household products in the UK. We enable some of the biggest retailers, manufacturers, food service and logistics providers to unlock value from surplus stock, which may have otherwise gone to waste. The surplus we handle is redistributed through our Company Shop stores and our award-winning social enterprise Community Shop where we build stronger individuals and more confident communities. Working with our partners, we deliver an incredible impact and we\’re proud to be a good business doing good. We believe different ideas, perspective and backgrounds are key to developing a creative and effective working environment which is why you’ll find us championing diversity and equality at every turn.
Details of location and shift pattern
Location: Community Shop Hendon- 31-32 Fawcett Street, Sunderland, SR1 1RE
Hours: 40 hour contract per week working 5 out of 6 days on a rota basis. The hours of work are between 7am and 5pm Monday to Friday and 7am and 3pm Saturday
Please note: the successful candidate will be required to be flexible with their working hours
Rate of pay: £12.95 per hour, paid on a 4 weekly basis
Responsibilities
- Reporting into the Team Manager, you will be responsible for ensuring the team are motivated to deliver the day to day delivery of the department
- Effectively communicate with and co-ordinate the team of departmental colleagues to consistently deliver an excellent department
- Ensure standards remain high and continually look for ways to improve
- Ensure that all Health, Safety & Environmental policies and practices are upheld, whilst proactively encouraging your team to promote a culture of good HSE practice
- Continuously review waste within your department and seek solutions to reduce wastage where possible
Support and assist the Team Manager with
- Daily huddles, ensuring all tasks set are completed efficiently by team members
- Development plans of colleagues, by making recommendations and coaching rising stars
- Creating an engaging department where colleagues are trusted by our members and are aware that they are at the heart of everything we do
- Ensuring our colleagues uphold our culture and deliver an expectational member experience
- Any additional departmental tasks as and when required
Skills of a Team Leader
- Lead by example and uphold Company Shop Group values at all times
- Ability to build and maintain effective working relationships
- Ability to effectively plan and organise workloadsAble to work to strict deadlines
- A want and desire to develop and progress within your role
- A commitment to your own personal development and continued learning
- To be flexible and adaptable to support the needs of the business
What\’s in it for you
- Free membership to Company Shop for you and 10 x nominees
- Annual Flu Injections, high street & leisure vouchers, and on-site Parking
- Free Tea & Coffee, and Free Fruit Friday
- Employee Assistance Programme – Grocery Aid
- Eligible for Costco membership, Cycle 2 Work, and UK Fuel card discounts
- Contributory pension scheme with death in service benefit
Join us on the journey
Don\’t miss this opportunity to be a part of something extraordinary. Apply now and join us to create a better world for people and the planet.
Apply now and be part of a business that\’s making a real difference
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Retail Team Leader employer: Company Shop Group
Contact Detail:
Company Shop Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Team Leader
✨Tip Number 1
Familiarise yourself with Company Shop Group's mission and values. Understanding their commitment to reducing waste and supporting communities will help you align your answers during the interview, showcasing your enthusiasm for their cause.
✨Tip Number 2
Prepare examples of how you've successfully led a team in a retail environment. Highlight specific instances where you motivated colleagues or improved store standards, as this will demonstrate your leadership skills and ability to deliver excellent member service.
✨Tip Number 3
Showcase your flexibility and adaptability by discussing past experiences where you had to adjust to changing circumstances. This is crucial for a role that requires working evenings, weekends, and bank holidays.
✨Tip Number 4
Engage with the community around the Wentworth area. Being familiar with local events or initiatives can help you connect with potential customers and demonstrate your commitment to enhancing the shopping experience for members.
We think you need these skills to ace Retail Team Leader
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Retail Team Leader position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in retail and team leadership. Use bullet points for clarity and focus on achievements that demonstrate your ability to lead and motivate a team.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how you have put customers at the heart of your work and how you can contribute to maintaining high store standards.
Showcase Your Soft Skills: Highlight your interpersonal skills, such as communication and teamwork, which are crucial for this role. Provide examples of how you've successfully built relationships in previous positions and how you plan to foster a positive team environment.
How to prepare for a job interview at Company Shop Group
✨Show Your Enthusiasm
As a Retail Team Leader, it's crucial to demonstrate your passion for customer service. Be sure to express your enthusiasm for meeting people and creating a positive shopping experience for members during the interview.
✨Highlight Teamwork Skills
This role involves working closely with a team, so be prepared to discuss your experience in leading and motivating others. Share examples of how you've successfully coordinated with colleagues to achieve common goals.
✨Emphasise Flexibility
Since the position requires flexibility in working hours, make sure to convey your willingness to adapt to various shifts, including evenings and weekends. This shows that you're committed to supporting the team's needs.
✨Discuss Problem-Solving Abilities
The role involves reviewing waste and finding solutions to reduce it. Be ready to share specific instances where you've identified problems and implemented effective solutions in a retail environment.
