At a Glance
- Tasks: Lead a team to deliver exceptional service and maintain store standards.
- Company: Join Company Shop Group, the UK's largest redistributor of surplus food and household products.
- Benefits: Enjoy free membership, vouchers, on-site perks, and a contributory pension scheme.
- Why this job: Be part of a mission-driven company making a positive impact on communities and the environment.
- Qualifications: No specific qualifications required, just a passion for teamwork and customer service.
- Other info: Flexible shifts available; must be willing to work evenings and weekends.
Join our team as a Team Leader at our Grimsby Superstore! We are looking for hard working individuals that are enthusiastic and enjoy a challenge. Someone who enjoys meeting people and puts our members at the heart of everything we do, ensuring that each and every one of our members gets the shopping experience they deserve. In this role, you will work as part of a team within a busy, retail environment. About us Company Shop Group (CSG), part of Biffa, is the largest commercial redistributor of surplus food and household products in the UK. We enable some of the biggest retailers, manufacturers, food service and logistics providers to unlock value from surplus stock, which may have otherwise gone to waste. The surplus we handle is redistributed through our Company Shop stores and our award-winning social enterprise Community Shop where we build stronger individuals and more confident communities. Working with our partners, we deliver an incredible impact and we\βre proud to be a good business doing good. We believe different ideas, perspective and backgrounds are key to developing a creative and effective working environment which is why youβll find us championing diversity and equality at every turn. Details of location and shift pattern: Location: Company Shop Grimsby, Units 5, 6 & 7 Top Cat Industrial Estate No, 8 Estate Rd No 2, Grimsby DN31 2TG Rate of pay: Β£12.95 per hour, paid every 4 weeks Shifts/Hours: 20 hours per week, 5 days out of 7 (rota basis) between the hours of 6.30am and 11pm Monday to Friday, 6.30am and 10pm Saturday and 8am and 8pm Sunday Please note: the successful candidate will be required to work evenings, weekends and bank holidays. About the role We consistently deliver great member service by truly putting our members at the heart of what we do, focusing on the store standards. You will assist the section leader in co-ordinating the team of colleagues to consistently deliver outstanding performance and excellent store standards while demonstrating an uncompromising view on the service we provide to members. Support the section leader to deliver the day-to-day operation of the department through routine processes and practices. Our stores are successful when we are all in it together and deliver a great experience for our members. By doing the right thing, you will make a difference. Reporting into the section leader, you will be responsible for ensuring the team is motivated to deliver the day-to-day delivery of the department: Effectively communicate with and co-ordinate the team of departmental colleagues to consistently deliver an excellent department. Ensure standards remain high and continually look for ways to improve. Ensure that all Health, Safety & Environmental policies and practices are upheld, whilst proactively encouraging your team to promote a culture of good HSE practice. Continuously review waste within your department and seek solutions to reduce wastage where possible. Support and assist the section leader with: Daily huddles, ensuring all tasks set are completed efficiently by team members. Development plans of colleagues, by making recommendations and coaching rising stars. Creating an engaging department where colleagues are trusted by our members and are aware that they are at the heart of everything we do. Ensuring our colleagues uphold our culture and deliver an exceptional member experience. Any additional departmental tasks as and when required. Skills of a Team Leader Lead by example and uphold Company Shop Group values at all times. Ability to build and maintain effective working relationships. Ability to effectively plan and organise workloads. Able to work to strict deadlines. A want and desire to develop and progress within your role. A commitment to your own personal development and continued learning. To be flexible and adaptable to support the needs of the business. What\βs in it for you: Free membership to Company Shop for you and 10 x nominees. Annual Flu Injections, high street & leisure vouchers, and on-site Parking. Free Tea & Coffee, and Free Fruit Friday. Employee Assistance Programme β Grocery Aid. Eligible for Costco membership, Cycle 2 Work, and UK Fuel card discounts. Contributory pension scheme with death in service benefit. Join us on the journey: Don\βt miss this opportunity to be a part of something extraordinary. Apply now and join us to create a better world for people and the planet. Apply now and be part of a business that\βs making a real difference. #J-18808-Ljbffr
Retail Team Leader - 20 hours per week - Grimsby employer: Company Shop Group
Contact Detail:
Company Shop Group Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Retail Team Leader - 20 hours per week - Grimsby
β¨Tip Number 1
Familiarise yourself with Company Shop Group's mission and values. Understanding their commitment to reducing waste and supporting communities will help you align your answers during the interview with their core principles.
β¨Tip Number 2
Prepare examples of how you've successfully led a team in a retail environment. Highlight your ability to motivate colleagues and maintain high standards, as these are key aspects of the Team Leader role.
β¨Tip Number 3
Showcase your customer service skills by discussing specific instances where you've gone above and beyond for customers. This will demonstrate your commitment to putting members at the heart of everything you do.
β¨Tip Number 4
Be ready to discuss your approach to health and safety in a retail setting. Emphasising your understanding of HSE practices will show that you take workplace safety seriously, which is crucial for this position.
We think you need these skills to ace Retail Team Leader - 20 hours per week - Grimsby
Some tips for your application π«‘
Tailor Your CV: Make sure your CV highlights relevant experience in retail and leadership. Emphasise any previous roles where you led a team or provided excellent customer service, as these are key aspects of the Team Leader position.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific reasons why you want to work at Company Shop Group and how your values align with theirs, particularly around community and sustainability.
Showcase Your Skills: Clearly outline your skills that match the job description, such as effective communication, team coordination, and problem-solving. Use examples from your past experiences to demonstrate how you've successfully applied these skills.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are important in a retail environment.
How to prepare for a job interview at Company Shop Group
β¨Show Your Enthusiasm
Make sure to express your enthusiasm for the role and the company during the interview. Talk about why you want to work at Company Shop Group and how their mission resonates with you. This will demonstrate that you are genuinely interested in being part of their team.
β¨Highlight Teamwork Experience
Since the role involves working as part of a team, be prepared to share examples of how you've successfully collaborated with others in previous jobs. Discuss specific situations where you helped motivate your team or contributed to achieving common goals.
β¨Demonstrate Customer Focus
As a Team Leader, putting members at the heart of everything is crucial. Prepare to discuss how you have previously ensured excellent customer service and how you would maintain high store standards. Use examples that showcase your commitment to delivering a great shopping experience.
β¨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This shows your interest in the role and helps you understand more about the company culture and expectations. Consider asking about team dynamics or opportunities for personal development within the company.