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For Companies At a Glance
- Tasks: Lead a dynamic retail team to deliver exceptional shopping experiences for our members.
- Company: Join a vibrant Company Shop with a focus on community and sustainability.
- Benefits: Enjoy free membership, high-street vouchers, and a contributory pension scheme.
- Why this job: Be part of a mission to create a better world while developing your leadership skills.
- Qualifications: Strong communication skills and a passion for teamwork are essential.
- Other info: Flexible shifts and opportunities for personal development await you!
The predicted salary is between 27000 - 36000 £ per year.
Overview
Join our team as a Team Leader at our St Helens Superstore!
We are looking for hard working individuals that are enthusiastic and enjoy a challenge. Someone who enjoys meeting people and puts our members at the heart of everything we do, ensuring that each and every one of our members gets the shopping experience they deserve. In this role, you will work as part of a team within a busy, retail environment.
About us
Company Shop Group (CSG), part of Biffa, is the largest commercial redistributor of surplus food and household products in the UK. We enable some of the biggest retailers, manufacturers, food service and logistics providers to unlock value from surplus stock, which may have otherwise gone to waste. The surplus we handle is redistributed through our Company Shop stores and our award-winning social enterprise Community Shop where we build stronger individuals and more confident communities. Working with our partners, we deliver an incredible impact and we\\\’re proud to be a good business doing good. We believe different ideas, perspective and backgrounds are key to developing a creative and effective working environment which is why you’ll find us championing diversity and equality at every turn.
Details of location and shift pattern
Location – Company Shop St Helens, Lancots Lane, St Helens, WA9 3EX
Rate of pay – £12.95 per hour, paid every 4 weeks
Shifts/Hours – Working 40 hours each week on a rota basis. Shifts will be scheduled between 12pm and 10pm from Monday to Friday, and between 6am and 9pm on Saturday and 7am and 9pm Sunday
Please note the successful candidate will be required to work evenings, weekends and bank holidays
About the role
We consistently deliver great member service by truly putting our members at the heart of what we do, focusing on the store standards.
You will assist the section leader in co-ordinating the team of colleagues to consistently deliver outstanding performance, excellent store standards and who demonstrate an uncompromising view on the service we provide to members.
Support the section leader to deliver the day to day operation of the department through routine processes and practices.
Our stores are successful when we are all in it together and deliver a great experience for our members, by doing the right thing you will make a difference.
Reporting into the section leader, you will be responsible for ensuring the team are motivated to deliver the day to day delivery of the department
Responsibilities
- Effectively communicate with and co-ordinate the team of departmental colleagues to consistently deliver an excellent department
- Ensure standards remain high and continually look for ways to improve
- Ensure that all Health, Safety & Environmental policies and practices are upheld, whilst proactively encouraging your team to promote a culture of good HSE practice
- Continuously review waste within your department and seek solutions to reduce wastage where possible
Support and development
- Daily huddles, ensuring all tasks set are completed efficiently by team members
- Development plans of colleagues, by making recommendations and coaching rising stars
- Creating an engaging department where colleagues are trusted by our members and are aware that they are at the heart of everything we do
- Ensuring our colleagues uphold our culture and deliver an expectational member experience
- Any additional departmental tasks as and when required
Skills of a Team Leader
- Lead by example and uphold Company Shop Group values at all times
- Ability to build and maintain effective working relationships
- Ability to effectively plan and organise workloads
- Able to work to strict deadlines
- A want and desire to develop and progress within your role
- A commitment to your own personal development and continued learning
- To be flexible and adaptable to support the needs of the business
What\\\’s in it for you
- Free membership to Company Shop for you and 10 x nominees
- Annual Flu Injections, high street & leisure vouchers, and on-site Parking
- Free Tea & Coffee, and Free Fruit Friday
- Employee Assistance Programme – Grocery Aid
- Eligible for Costco membership, Cycle 2 Work, and UK Fuel card discounts
- Contributory pension scheme with death in service benefit
Join us on the journey
Don\\\’t miss this opportunity to be a part of something extraordinary. Apply now and join us to create a better world for people and the planet.
Apply now and be part of a business that\\\’s making a real difference.
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Retail Team Leader employer: Company Shop Group
Contact Detail:
Company Shop Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Team Leader
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Company Shop. Understand their values and what they stand for. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your communication skills! As a Retail Team Leader, you'll need to coordinate with your team effectively. Try role-playing common scenarios with a friend or family member to boost your confidence and ensure you can articulate your thoughts clearly during the interview.
✨Tip Number 3
Show off your leadership skills! Think of examples from your past experiences where you've led a team or improved processes. Be ready to share these stories during your interview to demonstrate how you can motivate and develop your colleagues at Company Shop.
✨Tip Number 4
Apply through our website! We want to make sure your application gets the attention it deserves. By applying directly on our site, you’ll be one step closer to joining our fantastic team and making a difference in the retail world.
We think you need these skills to ace Retail Team Leader
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for retail and helping others shine through. We want to see that you’re excited about the role and ready to put our members at the heart of everything we do!
Tailor Your Application: Make sure to customise your application to highlight your relevant experience and skills. Mention how your background aligns with the responsibilities of a Team Leader and how you can contribute to maintaining high standards in our store.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language to describe your experiences and achievements, so we can easily see how you’d fit into our team and help create an engaging shopping experience for our members.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Company Shop Group
✨Know the Company Shop Values
Before your interview, take some time to familiarise yourself with the values and mission of Company Shop. This will help you align your answers with what they stand for, showing that you're not just a good fit for the role but also for the company culture.
✨Showcase Your Team Leadership Skills
As a Retail Team Leader, you'll need to demonstrate strong communication and coordination skills. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or improved team performance. This will highlight your ability to motivate and manage others effectively.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities and how you handle challenges in a retail environment. Think about situations where you've had to maintain high standards or improve processes, and be ready to discuss these in detail.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, how success is measured in the role, or what opportunities there are for personal development. This shows your genuine interest in the position and helps you determine if it's the right fit for you.
