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For Companies At a Glance
- Tasks: Lead a team to deliver exceptional member service in a busy retail environment.
- Company: Join Company Shop Group, the UK's largest redistributor of surplus food and products.
- Benefits: Enjoy free membership, health perks, and a contributory pension scheme.
- Why this job: Make a real difference while developing your leadership skills in a supportive team.
- Qualifications: Strong communication skills and a passion for teamwork and personal development.
- Other info: Flexible shifts with opportunities for growth in a dynamic workplace.
Overview
Join our team as a Team Leader at our Southampton Superstore! We are looking for hard working individuals that are enthusiastic and enjoy a challenge. Someone who enjoys meeting people and puts our members at the heart of everything we do, ensuring that each and every one of our members gets the shopping experience they deserve. In this role, you will work as part of a team within a busy, retail environment.
About Us
Company Shop Group (CSG), part of Biffa, is the largest commercial redistributor of surplus food and household products in the UK. We enable some of the biggest retailers, manufacturers, food service and logistics providers to unlock value from surplus stock, which may have otherwise gone to waste. The surplus we handle is redistributed through our Company Shop stores and our award-winning social enterprise Community Shop where we build stronger individuals and more confident communities. Working with our partners, we deliver an incredible impact and we\\\’re proud to be a good business doing good. We believe different ideas, perspective and backgrounds are key to developing a creative and effective working environment which is why you\\\’ll find us championing diversity and equality at every turn.
Details of location and shift pattern
Location – Company Shop Southampton, 4 Hawkeswood Road, Southampton, SO18 1AB
Rate of pay – £12.95 per hour, paid every 4 weeks
Shifts/Hours – 20 hours per week on a rota basis. Shifts will be scheduled between 6am and 10pm from Monday to Saturday and between 8am and 8pm Sunday
Please note the successful candidate will be required to work evenings, weekends and bank holidays
About The Role
We consistently deliver great member service by truly putting our members at the heart of what we do, focusing on the store standards.
You will assist the section leader in co-ordinating the team of colleagues to consistently deliver outstanding performance, excellent store standards and who demonstrate an uncompromising view on the service we provide to members.
Support the section leader to deliver the day to day operation of the department through routine processes and practices.
Our stores are successful when we are all in it together and deliver a great experience for our members, by doing the right thing you will make a difference.
Requirements
Reporting into the section leader, you will be responsible for ensuring the team are motivated to deliver the day to day delivery of the department
- Effectively communicate with and co-ordinate the team of departmental colleagues to consistently deliver an excellent department
- Ensure standards remain high and continually look for ways to improve
- Ensure that all Health, Safety & Environmental policies and practices are upheld, whilst proactively encouraging your team to promote a culture of good HSE practice
- Continuously review waste within your department and seek solutions to reduce wastage where possible
Support and assist the section leader with
- Daily huddles, ensuring all tasks set are completed efficiently by team members
- Development plans of colleagues, by making recommendations and coaching rising stars
- Creating an engaging department where colleagues are trusted by our members and are aware that they are at the heart of everything we do
- Ensuring our colleagues uphold our culture and deliver an expectational member experience
- Any additional departmental tasks as and when required
Skills Of a Team Leader
- Lead by example and uphold Company Shop Group values at all times
- Ability to build and maintain effective working relationships
- Ability to effectively plan and organise workloads
- Able to work to strict deadlines
- A want and desire to develop and progress within your role
- A commitment to your own personal development and continued learning
- To be flexible and adaptable to support the needs of the business
Benefits
What\\\’s in it for you:
- Free membership to Company Shop for you and 10 x nominees
- Annual Flu Injections, high street & leisure vouchers, and on-site Parking
- Free Tea & Coffee, and Free Fruit Friday
- Employee Assistance Programme – Grocery Aid
- Eligible for Costco membership, Cycle 2 Work, and UK Fuel card discounts
- Contributory pension scheme with death in service benefit
Join us on the journey: Don\\\’t miss this opportunity to be a part of something extraordinary. Apply now and join us to create a better world for people and the planet.
Apply now and be part of a business that\\\’s making a real difference.
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Retail Team Leader employer: Company Shop Group
Contact Detail:
Company Shop Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Team Leader
✨Tip Number 1
Get to know the Company Shop Group! Familiarise yourself with their values and mission. When you understand what they stand for, you can tailor your approach and show how you can contribute to their goals.
✨Tip Number 2
Network like a pro! Reach out to current employees on LinkedIn or at local events. A friendly chat can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to team leadership and customer service. Think about examples from your past experiences that showcase your skills in motivating a team and delivering excellent member service.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Company Shop family.
We think you need these skills to ace Retail Team Leader
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for retail and helping others shine through. We want to see that you’re excited about the role and ready to put our members at the heart of everything you do!
Tailor Your Experience: Make sure to highlight any relevant experience you have in retail or team leadership. We love seeing how your past roles have prepared you for this position, so don’t hold back on those details!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. No need for fluff—just show us what you’ve got!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Company Shop Group
✨Know the Company Inside Out
Before your interview, take some time to research Company Shop Group and its mission. Understand their commitment to reducing waste and supporting communities. This knowledge will help you connect your values with theirs during the conversation.
✨Showcase Your People Skills
As a Retail Team Leader, you'll be working closely with both team members and customers. Prepare examples of how you've successfully built relationships in previous roles. Highlight your ability to motivate a team and ensure excellent customer service.
✨Demonstrate Problem-Solving Abilities
Think of specific instances where you've tackled challenges in a retail environment. Be ready to discuss how you’ve improved store standards or reduced waste. This will show that you can think on your feet and contribute positively to the team.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
