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For Companies At a Glance
- Tasks: Lead a team to deliver exceptional service and maintain store standards.
- Company: Join Company Shop Group, the UK's largest redistributor of surplus food and products.
- Benefits: Enjoy free membership, annual flu jabs, high street vouchers, and more perks!
- Why this job: Be part of a mission-driven company making a positive impact on communities.
- Qualifications: No specific qualifications required, just a passion for teamwork and service.
- Other info: Flexible hours with opportunities for personal development and growth.
The predicted salary is between 27000 - 36000 £ per year.
Overview
Join our team as a Team Leader at our Wentworth Superstore!
We are looking for hard working individuals that are enthusiastic and enjoy a challenge. Someone who enjoys meeting people and puts our members at the heart of everything we do, ensuring that each and every one of our members gets the shopping experience they deserve. In this role, you will work as part of a team within a busy, retail environment.
About us
Company Shop Group (CSG), part of Biffa, is the largest commercial redistributor of surplus food and household products in the UK. We enable some of the biggest retailers, manufacturers, food service and logistics providers to unlock value from surplus stock, which may have otherwise gone to waste. The surplus we handle is redistributed through our Company Shop stores and our award-winning social enterprise Community Shop where we build stronger individuals and more confident communities. Working with our partners, we deliver an incredible impact and we\\\’re proud to be a good business doing good. We believe different ideas, perspective and backgrounds are key to developing a creative and effective working environment which is why you’ll find us championing diversity and equality at every turn.
Details of location and shift pattern
Location- Company Shop, Wentworth Way, Wentworth Industrial Estate, Tankersley, Wentworth postcode S75 3DH
Rate of pay- £12.95 per hour paid every four weeks.
Shifts/Hours- 40 hours per week over 5 days
The working hours are between 6am and 10pm Monday to Friday, 6am and 8pm Saturday and 8am and 5pm Sunday
Please note the successful candidate must be flexible about when they can work, this role will involve working evenings, weekends and bank holidays.
About the role
We consistently deliver great member service by truly putting our members at the heart of what we do, focusing on the store standards.
You will assist the section leader in co-ordinating the team of colleagues to consistently deliver outstanding performance, excellent store standards and who demonstrate an uncompromising view on the service we provide to members.
Support the section leader to deliver the day to day operation of the department through routine processes and practices.
Our stores are successful when we are all in it together and deliver a great experience for our members, by doing the right thing you will make a difference.
Reporting into the section leader, you will be responsible for ensuring the team are motivated to deliver the day to day delivery of the department.
- Effectively communicate with and co-ordinate the team of departmental colleagues to consistently deliver an excellent department
- Ensure standards remain high and continually look for ways to improve
- Ensure that all Health, Safety & Environmental policies and practices are upheld, whilst proactively encouraging your team to promote a culture of good HSE practice
- Continuously review waste within your department and seek solutions to reduce wastage where possible
Support and assist the section leader with
- Daily huddles, ensuring all tasks set are completed efficiently by team members
- Development plans of colleagues, by making recommendations and coaching rising stars
- Creating an engaging department where colleagues are trusted by our members and are aware that they are at the heart of everything we do
- Ensuring our colleagues uphold our culture and deliver an expectational member experience
- Any additional departmental tasks as and when required
Skills of a Team Leader
- Lead by example and uphold Company Shop Group values at all times
- Ability to build and maintain effective working relationships
- Ability to effectively plan and organise workloads
- Able to work to strict deadlines
- A want and desire to develop and progress within your role
- A commitment to your own personal development and continued learning
- To be flexible and adaptable to support the needs of the business
What\\\’s in it for you
- Free membership to Company Shop for you and 10 x nominees
- Annual Flu Injections, high street & leisure vouchers, and on-site Parking
- Onsite café, Free Tea & Coffee, and Free Fruit Friday
- Employee Assistance Programme – Grocery Aid
- Eligible for Costco membership, Cycle 2 Work, and UK Fuel card discounts
- Contributory pension scheme with death in service benefit
Join us on the journey
Don\\\’t miss this opportunity to be a part of something extraordinary. Apply now and join us to create a better world for people and the planet.
Apply now and be part of a business that\\\’s making a real difference.
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Retail Team Leader employer: Company Shop Group
Contact Detail:
Company Shop Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Team Leader
✨Tip Number 1
Familiarise yourself with Company Shop Group's mission and values. Understanding their commitment to reducing waste and supporting communities will help you align your answers during interviews and demonstrate your enthusiasm for the role.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've motivated a team in previous roles. Be ready to discuss specific situations where you improved team performance or enhanced customer service, as these are key aspects of the Team Leader position.
✨Tip Number 3
Research common challenges faced in retail environments and think about how you would address them. Being able to discuss potential solutions during your interview will show that you're proactive and ready to tackle the demands of the role.
✨Tip Number 4
Network with current or former employees of Company Shop Group if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach and stand out as a candidate.
We think you need these skills to ace Retail Team Leader
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and skills required for the Retail Team Leader position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in retail and team leadership. Use bullet points for clarity and focus on achievements that demonstrate your ability to lead and motivate a team.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how you have put customers at the heart of your work and how you can contribute to maintaining high store standards.
Highlight Your Flexibility: Since the role requires flexibility in working hours, make sure to mention your availability in your application. Emphasise your willingness to work evenings, weekends, and bank holidays as needed.
How to prepare for a job interview at Company Shop Group
✨Show Your Enthusiasm
As a Retail Team Leader, it's crucial to demonstrate your passion for customer service and teamwork. Share examples of how you've gone above and beyond to create a positive shopping experience for customers in previous roles.
✨Highlight Leadership Skills
Prepare to discuss your leadership style and how you motivate a team. Use specific examples where you've successfully led a team to achieve goals or improve performance, as this will resonate well with the interviewers.
✨Understand Company Values
Familiarise yourself with Company Shop Group's values and mission. Be ready to explain how your personal values align with theirs, especially regarding sustainability and community impact, which are central to their operations.
✨Demonstrate Problem-Solving Abilities
Think of instances where you've tackled challenges in a retail environment. Discuss how you identified issues, implemented solutions, and the outcomes, particularly in relation to improving store standards or reducing waste.
