At a Glance
- Tasks: Assist customers in a busy retail environment and ensure a great shopping experience.
- Company: Join Company Shop Group, the UK's largest redistributor of surplus food and household products.
- Benefits: Enjoy flexible hours, free membership, discounts, and perks like free tea and coffee.
- Why this job: Be part of a social enterprise making a positive impact while working in a fun team.
- Qualifications: A positive attitude, good communication skills, and a willingness to learn are essential.
- Other info: Flexible shifts available, with training provided for all new hires.
Join Our Team as a Sales Assistant based at our onsite store at Ocado Erith
We are looking for hard working individuals that are enthusiastic and enjoy a challenge. Someone who enjoys meeting people and puts our members at the heart of everything we do, ensuring that each and every one of our members gets the shopping experience they deserve. In this role, you will work as part of a team within a busy, retail environment. Previous retail experience may be useful, however full training will be provided.
About Us
Company Shop Group (CSG), part of Biffa, is the largest commercial redistributor of surplus food and household products in the UK. We enable some of the biggest retailers, manufacturers, food service and logistics providers to unlock value from surplus stock, which may have otherwise gone to waste. The surplus we handle is redistributed through our Company Shop stores and our award‑winning social enterprise Community Shop where we build stronger individuals and more confident communities. Working with our partners, we deliver an incredible impact and we’re proud to be a good business doing good. We believe different ideas, perspective and backgrounds are key to developing a creative and effective working environment which is why you’ll find us championing diversity and equality at every turn.
Details of Location and Shift Pattern
Vacancy A – 15 hours per week
Vacancy B – 20.5 hours per week
The successful candidates need to be flexible to work between 5am and 8pm Monday to Sunday.
Rate of pay: £12.91 per hour, paid on a 4 weekly basis.
Location: Company Shop, c/o Ocado Staff Shop, Erith.
Requirements
- A can do attitude
- Dedication, commitment and enthusiasm
- Good communication skills
- A flexible attitude to work
- Excellent levels of customer service
- Ability to work as part of a team
- Initiative
Benefits
Why you’ll love Company Shop Group
- Free membership to Company Shop for you and 10 x nominees
- Contributory pension scheme
- Annual Flu Injections, High Street and Leisure discounts and on‑site Parking
- Free Tea & Coffee, and Free Fruit Friday
- Employee Assistance Programme – Grocery Aid
- Eligible for Costco membership, Cycle 2 Work, and UK Fuel card discounts
- Life assurance benefit
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Retail Sales Assistant employer: Company Shop Group
Contact Detail:
Company Shop Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Assistant
✨Tip Number 1
Familiarise yourself with Company Shop Group's mission and values. Understanding their commitment to reducing food waste and supporting communities will help you align your answers during any interviews, showing that you're genuinely interested in their work.
✨Tip Number 2
Highlight your customer service skills in conversations. Since the role focuses on providing an excellent shopping experience, be ready to share examples of how you've successfully engaged with customers in previous roles or situations.
✨Tip Number 3
Demonstrate your flexibility and teamwork abilities. Be prepared to discuss times when you've adapted to changing circumstances or worked collaboratively with others, as these traits are essential for a busy retail environment.
✨Tip Number 4
Show enthusiasm for the role and the company. When you speak with us, let your passion for helping others and your eagerness to contribute to a positive shopping experience shine through; this can set you apart from other candidates.
We think you need these skills to ace Retail Sales Assistant
Some tips for your application 🫡
Understand the Company: Familiarise yourself with Company Shop Group's mission and values. Highlight your understanding of their role in redistributing surplus food and household products, and how you can contribute to their social enterprise goals.
Tailor Your CV: Make sure your CV reflects relevant experience, even if it's not directly in retail. Emphasise skills like customer service, teamwork, and communication, which are crucial for the Retail Sales Assistant role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position. Mention specific qualities they are looking for, such as a 'can do attitude' and dedication, and provide examples from your past experiences that demonstrate these traits.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are important in a customer-facing role.
How to prepare for a job interview at Company Shop Group
✨Show Your Enthusiasm
Make sure to express your enthusiasm for the role and the company. Talk about why you want to work at Company Shop Group and how their mission resonates with you. A positive attitude can go a long way in retail!
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Whether it's resolving a complaint or going the extra mile for a customer, showcasing your ability to put members at the heart of your work will impress the interviewers.
✨Highlight Teamwork Experience
Since this role involves working as part of a team, be ready to discuss your experiences in collaborative environments. Share specific instances where you contributed to a team's success or helped a colleague out.
✨Be Flexible and Open-Minded
The job requires a flexible attitude, so be prepared to discuss how you've adapted to changing situations in previous roles. Show that you're willing to take on various tasks and challenges with a 'can do' mindset.