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- Tasks: Assist customers and ensure a fantastic shopping experience in our busy Southampton store.
- Company: Join Company Shop Group, the UK's largest redistributor of surplus food and household products.
- Benefits: Enjoy free membership, high street vouchers, and flexible working hours with a supportive team.
- Why this job: Be part of a mission-driven company making a positive impact on communities and the environment.
- Qualifications: A positive attitude, good communication skills, and a passion for customer service are essential.
- Other info: Shifts include evenings and weekends; full training provided for all new hires.
Join Our Team as a Sales Assistant based at our Southampton Superstore.
We are looking for hard working individuals that are enthusiastic and enjoy a challenge. Someone who enjoys meeting people and puts our members at the heart of everything we do, ensuring that each and every one of our members gets the shopping experience they deserve. In this role, you will work as part of a team within a busy, retail environment. Previous retail experience may be useful, however full training will be provided.
About us
Company Shop Group (CSG), part of Biffa, is the largest commercial redistributor of surplus food and household products in the UK. We enable some of the biggest retailers, manufacturers, food service and logistics providers to unlock value from surplus stock, which may have otherwise gone to waste. The surplus we handle is redistributed through our Company Shop stores and our award-winning social enterprise Community Shop where we build stronger individuals and more confident communities. Working with our partners, we deliver an incredible impact and we\’re proud to be a good business doing good. We believe different ideas, perspective and backgrounds are key to developing a creative and effective working environment which is why you’ll find us championing diversity and equality at every turn.
Details of location and shift pattern:
Location– Company Shop Southampton, Campana House, Hawkeswood Road, Southampton, SO18 1AB
Rate of pay– £12.25 per hour, paid on a 4 weekly basis
Shifts – 12 hour per week working 3x 4 hour shifts on a rota basis. The hours of work are between 6am and 10pm Monday to Friday, 6am and 8pm Saturday and 8am and 8pm Sunday.
Please note the successful candidate will be required to work evenings, weekends and bank holidays.
What we are looking for:
Candidates will need to have / be;
• A can do attitude
• A professional manner
• Dedication and enthusiasm
• Good communication skills
• Upbeat and proactive
• Comfortable working with different teams and managers
• A flexible attitude work
• Excellent levels of customer service
What\’s in it for you:
- Free membership to Company Shop for you and 10 x nominees
- Annual Flu Injections, high street & leisure vouchers, and on-site Parking
- Free Tea & Coffee, and Free Fruit Friday
- Employee Assistance Programme – Grocery Aid
- Eligible for Costco membership, Cycle 2 Work, and UK Fuel card discounts
- Contributory pension scheme with death in service benefit
Join us on the journey:Don\’t miss this opportunity to be a part of something extraordinary. Apply now and join us to create a better world for people and the planet.
Apply now and be part of a business that\’s making a real difference.
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Retail Assistant employer: Company Shop Group
Contact Detail:
Company Shop Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Assistant
✨Tip Number 1
Familiarise yourself with Company Shop Group's mission and values. Understanding their commitment to reducing food waste and supporting communities will help you align your answers during the interview, showing that you're genuinely interested in their work.
✨Tip Number 2
Prepare examples of how you've provided excellent customer service in previous roles. Since this position emphasises a strong customer focus, having specific anecdotes ready can demonstrate your ability to meet their expectations.
✨Tip Number 3
Show your enthusiasm for teamwork. Since you'll be working in a busy retail environment, expressing your enjoyment of collaborating with others can set you apart as a candidate who fits well within their team-oriented culture.
✨Tip Number 4
Be ready to discuss your flexibility regarding shifts. Given the varied hours, highlighting your willingness to work evenings, weekends, and bank holidays will demonstrate your commitment and adaptability, which are key traits for this role.
We think you need these skills to ace Retail Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Retail Assistant role. Emphasise any previous retail experience, customer service skills, and your ability to work in a team.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you want to work at Company Shop Group and how your values align with their mission of reducing waste and supporting communities.
Highlight Soft Skills: In your application, focus on soft skills such as communication, teamwork, and a positive attitude. These are crucial for a Retail Assistant, so provide examples of how you've demonstrated these in past roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Company Shop Group
✨Show Your Enthusiasm
Make sure to express your excitement about the role and the company. Retail is all about energy and enthusiasm, so let your passion for customer service shine through during the interview.
✨Demonstrate Team Spirit
Since the role involves working as part of a team, be prepared to discuss your experiences in collaborative environments. Share examples of how you've successfully worked with others to achieve common goals.
✨Highlight Customer Service Skills
Prepare to talk about your approach to customer service. Think of specific instances where you went above and beyond for a customer, as this will show that you put members at the heart of everything you do.
✨Be Ready for Flexibility Questions
Given the varied shift patterns, be ready to discuss your availability and willingness to work evenings, weekends, and bank holidays. Showing that you're adaptable will make you a more attractive candidate.
