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- Tasks: Assist customers and ensure a fantastic shopping experience in our busy Dudley store.
- Company: Join Company Shop Group, the UK's largest redistributor of surplus food and household products.
- Benefits: Enjoy free membership, vouchers, on-site perks, and a contributory pension scheme.
- Why this job: Be part of a team making a real difference while developing your skills in retail.
- Qualifications: Enthusiasm, dedication, and excellent customer service skills are essential; previous experience is a plus.
- Other info: Flexible shifts available, including evenings and weekends; full training provided.
Join Our Team as a Sales Assistant based at our Dudley Superstore. We are looking for hard working individuals that are enthusiastic and enjoy a challenge. Someone who enjoys meeting people and puts our members at the heart of everything we do, ensuring that each and every one of our members gets the shopping experience they deserve. In this role, you will work as part of a team within a busy, retail environment. Previous retail experience may be useful, however full training will be provided.
About us: Company Shop Group (CSG), part of Biffa, is the largest commercial redistributor of surplus food and household products in the UK. We enable some of the biggest retailers, manufacturers, food service and logistics providers to unlock value from surplus stock, which may have otherwise gone to waste. The surplus we handle is redistributed through our Company Shop stores and our award-winning social enterprise Community Shop where we build stronger individuals and more confident communities. Working with our partners, we deliver an incredible impact and we’re proud to be a good business doing good. We believe different ideas, perspective and backgrounds are key to developing a creative and effective working environment which is why you’ll find us championing diversity and equality at every turn.
Details of location and shift pattern:
- Location: Company Shop, Unit 10, Castle Mill, Birmingham New Road, Dudley
- Rate of pay: £12.25 per hour, paid on a 4 weekly basis
- Shifts: Vacancy A 8 hour contract 2x 4 hour shifts between 6pm and 10pm Monday to Sunday; Vacancy B 8 hour contract 2x 4 hour shifts between 10am and 2pm Monday to Sunday
Please note the successful candidate will be required to work evenings, weekends and bank holidays.
Requirements: What we are looking for:
- Dedication and enthusiasm
- Upbeat and proactive
- Comfortable working with different teams and managers
- Excellent levels of customer service
What’s in it for you:
- Free membership to Company Shop for you and 10 x nominees
- Annual Flu Injections, high street & leisure vouchers, and on-site Parking
- Free Tea & Coffee, and Free Fruit Friday
- Employee Assistance Programme – Grocery Aid
- Eligible for Costco membership, Cycle 2 Work, and UK Fuel card discounts
- Contributory pension scheme with death in service benefit
Join us on the journey: Don’t miss this opportunity to be a part of something extraordinary. Apply now and join us to create a better world for people and the planet.
Contact Detail:
Company Shop Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Assistant - 8 hours per week - Dudley
✨Tip Number 1
Familiarise yourself with Company Shop Group's mission and values. Understanding their commitment to reducing food waste and supporting communities will help you align your answers during the interview, showing that you're genuinely interested in their work.
✨Tip Number 2
Prepare examples of how you've provided excellent customer service in previous roles or experiences. Since this position emphasises customer interaction, having specific stories ready will demonstrate your capability and enthusiasm for the role.
✨Tip Number 3
Show your team spirit! Think of instances where you've successfully worked as part of a team. This will be crucial in a busy retail environment, and sharing these experiences can highlight your ability to collaborate effectively.
✨Tip Number 4
Be ready to discuss your flexibility regarding working hours. Since the role requires evening and weekend shifts, expressing your willingness to accommodate these needs will make you a more attractive candidate.
We think you need these skills to ace Retail Assistant - 8 hours per week - Dudley
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Company Shop Group is looking for in a Retail Assistant. Highlight the key responsibilities and required skills, such as customer service and teamwork.
Tailor Your CV: Make sure your CV reflects your enthusiasm and dedication. Include any relevant experience, even if it's not directly in retail, and emphasise your ability to work in a team and provide excellent customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and passion for the role. Mention why you want to work for Company Shop Group and how you align with their values of making a positive impact.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are important in a retail environment.
How to prepare for a job interview at Company Shop Group
✨Show Your Enthusiasm
Make sure to express your passion for retail and customer service during the interview. Companies like this one value candidates who are upbeat and proactive, so let your enthusiasm shine through!
✨Demonstrate Teamwork Skills
Since the role involves working as part of a team, be prepared to discuss your previous experiences in collaborative environments. Share examples of how you've successfully worked with others to achieve common goals.
✨Highlight Customer Service Experience
Even if you don't have extensive retail experience, focus on any customer service roles you've held. Discuss how you ensured customers had a positive experience and how you handled challenges effectively.
✨Prepare Questions About the Company
Research Company Shop Group and their mission. Prepare thoughtful questions that show your interest in their work and values, especially regarding their commitment to reducing waste and supporting communities.
