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- Tasks: Lead a dynamic team to deliver exceptional customer service and maintain store standards.
- Company: Join Company Shop Group, the UK's largest redistributor of surplus food and household products.
- Benefits: Enjoy free membership, health perks, discounts, and a contributory pension scheme.
- Why this job: Be part of a mission-driven company making a real difference for people and the planet.
- Qualifications: Retail management experience and strong interpersonal skills are essential.
- Other info: Flexible shifts with opportunities for personal development and career growth.
The predicted salary is between 1100 - 1500 £ per month.
Join Our Team as a Shop Manager. You will be working in partnership to ensure the smooth running of the colleague shop. You will look to consistently deliver great service by truly putting our customers at the heart of what we do, focusing on the store standards. The role of Shop Manager is to oversee all areas of daily business operations, including leading the team to deliver the store standards, key performance indicators and an excellent level of customer service to our members within a dynamic retail environment.
About Us: Company Shop Group (CSG), part of Biffa, is the largest commercial redistributor of surplus food and household products in the UK. We enable some of the biggest retailers, manufacturers, food service and logistics providers to unlock value from surplus stock, which may have otherwise gone to waste. The surplus we handle is redistributed through our Company Shop stores and our award-winning social enterprise Community Shop where we build stronger individuals and more confident communities. Working with our partners, we deliver an incredible impact and we’re proud to be a good business doing good. We believe different ideas, perspective and backgrounds are key to developing a creative and effective working environment which is why you’ll find us championing diversity and equality at every turn.
Details of location and shift pattern:
- Location: Staff Shop (Ocado Tamworth) Danny Morson Way, Dordon, B78 1FE
- Shifts/Hours: 32 hours a week, working 4 out of 7 days on a rota basis. The hours of work are between 3am and 11.30am Monday to Sunday
- Rate of pay: £13.22 per hour
Requirements:
Accountabilities and responsibilities:- You will be responsible for ensuring the team are motivated to deliver the day to day delivery of the department.
- You are required to effectively communicate with and co-ordinate the team of departmental colleagues to consistently deliver an excellent department.
- Ensure standards remain high and continually look for ways to improve.
- Support with any departmental tasks that are required.
- Ensure that all Health, Safety & Environmental policies and practices are upheld, whilst proactively encouraging your team to promote a culture of good HSE practice.
- Continuously review waste within your department and seek solutions to reduce wastage where possible.
- Assist with development plans of colleagues, by making recommendations and coaching rising stars.
- Create an engaging department where colleagues are trusted by our members and are aware that they are at the heart of everything we do.
- Ensure that our colleagues uphold our culture and deliver an exceptional member experience.
- Lead by example and uphold Company Shop Group values at all times.
- Ability to build and maintain effective working relationships.
- Ability to effectively plan and organise workloads.
- A want and desire to develop and progress within your role.
- A commitment to your own personal development and continued learning.
- To be flexible and adaptable to support the needs of the business.
- Proven record of experience in a retail environment whilst managing a team.
- Solid interpersonal skills with an ability to communicate with members and colleagues and anticipate and rectify potential problems.
- Ability to work well under pressure whilst maintaining a can-do, helpful attitude in line with Company Shop Group ethos.
- Ability to effectively plan, organise and manage own workload.
- Excellent time management/organisational skills and ability to work to strict deadlines.
- Service focused mindset for both internal and external customers.
- Solution focused mindset bringing solutions and opportunities.
- Free membership to Company Shop for you and 10 x nominees.
- Annual Flu Injections, high street & leisure vouchers, and on-site Parking.
- Free Tea & Coffee, and Free Fruit Friday.
- Employee Assistance Programme - Grocery Aid.
- Eligible for Costco membership, Cycle 2 Work, and UK Fuel card discounts.
- Contributory pension scheme with death in service benefit.
Join us on the journey: Don’t miss this opportunity to be a part of something extraordinary. Apply now and join us to create a better world for people and the planet. Apply now and be part of a business that’s making a real difference.
Retail Store Manager in Polesworth employer: Company Shop Group
Contact Detail:
Company Shop Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Store Manager in Polesworth
✨Tip Number 1
Get to know the company inside out! Research Company Shop Group and their values. When you walk into that interview, show them you’re not just another candidate but someone who genuinely cares about their mission of reducing waste and supporting communities.
✨Tip Number 2
Practice your people skills! As a Retail Store Manager, you'll be leading a team and interacting with customers daily. Role-play common scenarios with friends or family to boost your confidence and refine your communication style.
✨Tip Number 3
Showcase your leadership experience! Think of specific examples where you've motivated a team or improved store standards. Be ready to share these stories during your interview to demonstrate your capability in managing a dynamic retail environment.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email expressing your appreciation for the opportunity. It shows your enthusiasm and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Retail Store Manager in Polesworth
Some tips for your application 🫡
Show Your Passion for Retail: When you're writing your application, let your enthusiasm for retail shine through! We want to see how much you care about delivering great service and creating a fantastic shopping experience for our customers.
Highlight Your Leadership Skills: As a Shop Manager, you'll be leading a team, so make sure to showcase any previous experience in managing or motivating others. Share specific examples of how you've inspired your team to achieve goals and maintain high standards.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and focus on what makes you a great fit for the role. Remember, we’re looking for someone who can communicate effectively with both colleagues and customers!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Company Shop Group
✨Know the Company Inside Out
Before your interview, take some time to research Company Shop Group and its mission. Understand their values, especially around sustainability and community impact. This will help you align your answers with what they stand for and show that you're genuinely interested in being part of their team.
✨Showcase Your Leadership Skills
As a Retail Store Manager, you'll need to lead a team effectively. Prepare examples from your past experiences where you've motivated a team or improved store standards. Highlight your ability to communicate clearly and build relationships, as these are key to delivering excellent customer service.
✨Demonstrate Problem-Solving Abilities
Think of specific challenges you've faced in previous retail roles and how you overcame them. Be ready to discuss how you would handle potential issues in the shop, such as managing waste or ensuring health and safety standards. This shows that you can think on your feet and are solution-focused.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions prepared that show your interest in the role and the company. You might ask about their approach to staff development or how they measure success in the store. This not only demonstrates your enthusiasm but also helps you gauge if the company is the right fit for you.
