Regional Chef Manager in Liverpool

Community Shop is a social enterprise and part of the Company Shop Group. As a social enterprise, Community Shop’s purpose is to build stronger individuals and confident communities. The role of the Chef Manager leads a regional Chef Mentor team, managing and driving the development of Community Kitchen food service & impact programme, the What If Plan. The role offers clear management and support of our teams who deliver this impact, particularly through our programme called the What If Plan. The role supports the Head of Impact to evaluate the broad impact programme and monitors performance of the Chef Mentor team through a multiplicity of evaluative tools. The individual will also be responsible for ensuring the safety & due diligence of our Community Kitchens to meet the needs of compliance and safe practice. Moreover, the role will be responsible for engagement with industry bodies through Community Kitchen as a wider strand in conjunction with our commercial teams for stock acquisition. This will incorporate the liaison with the Head of Impact to meet the broader aims of Community Shop’s impact paradigm. The role encompasses business development, new programme identification and development, customer relationship management, consultancy, public speaking, strengthening our commercial partnerships and marketing.

Accountabilities and Responsibilities

• Ensure that all Health, Safety & Environmental policies and practices are upheld.
• Lead, manage, deliver and develop Community Kitchen food and impact services.
• Identify and develop new delivery partnerships in conjunction with CSG commercial department as a hook to stock acquisitions.
• Implement projects related to food & food citizenship through a regional Chef Mentor team.
• Represent Community Kitchen and present to a variety of audiences on impact work through Community Kitchen.
• Contribute to the development of a commercial and entrepreneurial culture within the team and throughout the organisation.
• Work in partnership with key delivery partners, supporting partner delivery, information flows, partner’s engagement with customers and team inputs.
• Ensure that the Kitchen team deliver the impacts through the mentoring elements of What If Plan.
• Ensure that the Hub and Kitchen team work together as one team supporting each other in the delivery of the impact programmes.

Strategic

• Work alongside the Head of Impact to understand food programmes informed by theory to informed practice which is transformative for communities.
• Implement and develop high quality training materials co-formulated with the Head of Impact.
• Nurture, maintain and influence relationships with partners within the food & commercial sector.

Colleagues

• Management of staff: to recruit and manage junior team members.
• Engage your team both within your department and within other departments to support cross-functional and positive working relationships; inclusive of the acquisition of stock to support Community Kitchens food service function.
• Employ a supportive and high performing culture with consistent delivery, through excellent leadership and motivation, that fully utilises and develops your teams’ skills and capabilities.
• Keep up to date with information relevant to your department and cascade this accordingly to your team.

KPIs

• Delivery of effective food service which is safe, compliant, innovative and inspiring.
• Production of salient and informative precise overviews of projects relevant to the impact work of Community Kitchen.
• High standard effective communication with the executive team regarding evaluation of Community Kitchen.
• Oversight, management, implementation of impact model.
• The maintenance of a cost-effective food service.
• High level of internal collaboration with Regional Chef Mentor Team to support execution of Community Kitchen food service & impact model.
• Written material of a high standard.

Skills and Experience

• Lead by example and uphold Company Shop Group values at all times.
• Be flexible and adaptable to support the needs of the business.
• Solution focused mind-set; bringing solutions and opportunities.
• A desire to continually focus on your own continued professional development.
• Excellent people management skills particularly in the difficult setting of front-line health and social care delivery.
• At least five years’ experience working within a community-based food development sector.
• Good knowledge of community food paradigms.
• Skilled in implementing high quality food service through a Chef Mentor team.
• A track record of project management skills and excellent time management skills.
• Ability to engage, communicate and build relationships with a wide range of stakeholders at different levels.
• Flexibility – Ability to manage a demanding and constantly changing workload in the context of complex change.
• Strong interpersonal and wider relationship management skills, with a clear understanding of the challenges of building and retaining social change within communities through food.
• Excellent, concise writing skills and the ability to communicate complicated ideas in simple terms.
• Experienced in using new media as a vehicle for building awareness and generating interest.
• Confident presenter and trainer.
• Confident with Microsoft Office and Excel.
• Able to travel around the UK (Driving Licence).
• Well-developed organisational and time management skills; high level of initiative.
• High level attention to detail.
• Ability to simultaneously coordinate multiple tasks and meet deadlines.
• Excellent interpersonal skills.

Why you’ll love Company Shop Group

• Free membership to Company Shop for you and 10 x nominees.
• Contributory pension scheme.
• Annual Flu Injections, High Street and Leisure discounts and on-site Parking.
• Subsidised staff Canteen, Free Tea & Coffee, and Free Fruit Friday.
• Employee Assistance Programme – Grocery Aid.
• Eligible for Costco membership, Cycle 2 Work, and UK Fuel card discounts.
• Life assurance benefit.

Location: This is a Regional role and will cover the North West, to include, Bradford, Warrington, Halton, Kirkdale and Beechwood.

Salary: £35k plus £4k car allowance.

Hours: 40 hours per week.

Note: The successful candidate will undergo an enhanced DBS check.