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For Companies At a Glance
- Tasks: Lead a dynamic team to deliver exceptional service and create a welcoming store environment.
- Company: Join a social enterprise making a real impact by redistributing surplus food and products.
- Benefits: Enjoy competitive salary, free membership, and perks like subsidised canteen and wellness programmes.
- Why this job: Be part of a community-focused mission and help individuals thrive while developing your leadership skills.
- Qualifications: Strong leadership skills and a passion for community engagement are essential.
- Other info: Flexible hours with opportunities for personal and professional growth in a supportive environment.
The predicted salary is between 25000 - 35000 £ per year.
Exciting Opportunity at our New Community Shop in Bransholme, Hull! Join the Community Shop Revolution: Make a Real Impact as our new Store Manager and Shape the Future.
About us
Community Shops are part of the largest commercial redistributor of surplus food and household products in the UK. We enable some of the biggest retailers, manufacturers, food service and logistics providers to unlock value from surplus stock, which may otherwise have gone to waste. The surplus we handle is redistributed through our Company Shop stores, and our award-winning social enterprise Community Shop where we build stronger individuals and more confident communities. Working with our partners, we deliver an incredible impact and we’re proud to be a good business doing good.
About the role
As Team Manager of our Community Shop Store in Hull, you will consistently provide great service, by putting our members at the heart of everything we do. Your role is focussed on the delivery of excellent store standards, delivering uncompromising service through the store team and helping our members to become the best version of themselves. Working alongside the social impact co-ordinator you will support, encourage, and build strong individuals and more confident communities. Through leading a successful team, you will deliver a successful store in which all colleagues are in it together, delivering a great experience for our members, by doing the right thing you will make a difference.
Requirements
- Accountabilities & Responsibilities
Operational
- Ensure that all Health, Safety & Environmental policies, and practices are upheld, whilst proactively encouraging your team to promote a culture of good HSE practices.
- Ensuring offers and availability is maintained whilst offering members the best prices.
- Responsible for maintaining and upkeeping legal labelling POS requirements and raising any discrepancies to technical and marketing.
- Delivering the day-to-day operation of the store through routine processes and practices, ensuring daily practises, processes, and procedures are followed.
- Lead your team in consistently delivering a culture of high performance in order to meet store KPI’s.
- Delegate duties to Team Leaders to ensure the store remains to a high standard and operational.
- Deliver daily/weekly targets by managing your team effectively.
- Merchandise the store to a high standard, making informed suggestions and recognising improvements where possible to drive and maximise sales potential.
- Solution focussed, presenting ideas and potential solutions when faced with a challenge.
Colleagues
- Engage teamwork, cross functional and positive working relationships.
- Employ a supportive and high performing culture with consistent delivery, through excellent leadership and motivation, that fully utilises and develops your teams’ skills and capabilities.
- Lead and develop members of your team to deliver performance against plan and ensure they deliver the tasks they are accountable for.
- Measure performance and provide feedback through performance reviews.
- Ensure that all members of your team adhere to all Company Shop Group policies and procedures.
- Actively promote and encourage the reporting of any near misses and accidents.
- Support, develop, coach and guide all members of your team through the use of development and succession planning.
- Keep up to date with information relevant to your department and cascade this accordingly to your team.
Members
- Create an engaging store where colleagues are trusted by our members and are aware that they are at the heart of everything we do.
- Drive membership numbers in store, including signing members up and printing and distribution of membership cards.
- Ensure that our colleagues uphold our culture and deliver an exceptional member experience.
- Create an environment where our members feel safe and supported and can strive to be the best version of themselves.
- Be an ambassador for your store creating a welcoming atmosphere and great shopping experience for our members.
KPI
- Sales targets
- Store standards – audit
- Payroll
- Membership sign ups
- Footfall
- Stock/reduction waste
- Member satisfaction
- Health and Safety – reporting and audits
- Keep your team engaged and motivated, displaying a positive attitude in line with company values.
Skills and experience
- Lead by example and uphold Company Shop Group values at all times.
- Ability to build and maintain effective working relationships.
- To be flexible and adaptable to support the needs of the business.
- Strong operational and technical knowledge of your departmental area.
- Ability to effectively plan, organise and manage own workload while working to strict deadlines.
- Service focused mindset for both internal and external customers.
- Solution focused mindset bringing solutions and opportunities.
- A desire to continually focus on your own continued professional development and that of your team.
- A confident communicator with excellent organisational and problem-solving skills, and a real can-do attitude.
- An inquisitive mind with a good eye for detail that has a creative approach to merchandising.
Location: Community Shop, North Bransholme Community Centre, Lothian Way, Hull, HU7 5DD
Salary: £30,389
Hours: 40 hours per week hours between Monday to Friday 07.00am-17.00pm, 07.00am to 15.00pm on a Saturday (on a rota basis)
Benefits
What’s in it for you:
- Competitive salary with details available upon application.
- Free membership to Company Shop for you and 10 x nominees.
- Annual Flu Injections, high street & leisure vouchers, and on-site Parking.
- Subsidized staff Canteen, Free Tea & Coffee, and Free Fruit Friday!
- Employee Assistance Programme – Grocery Aid.
- Eligible for Costco membership, Cycle 2 Work, and UK Fuel card discounts.
- Contributory pension scheme with death in service benefit.
Join Us on the Journey: Don’t miss this opportunity to be a part of something extraordinary. Apply now and join us to create a better world for people and the planet.
Retail Team Manager in Hull employer: Company Shop Group
Contact Detail:
Company Shop Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Team Manager in Hull
✨Tip Number 1
Get to know the company! Research Community Shop and its mission. When you walk into that interview, show us you understand our values and how you can contribute to making a real impact.
✨Tip Number 2
Practice your leadership skills! As a Team Manager, you'll need to inspire your team. Think of examples from your past where you've led a group to success and be ready to share those stories.
✨Tip Number 3
Be solution-focused! We love candidates who can think on their feet. Prepare to discuss challenges you've faced in previous roles and how you turned them into opportunities for growth.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you're serious about joining our community and making a difference.
We think you need these skills to ace Retail Team Manager in Hull
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Retail Team Manager role. Highlight your experience in leading teams and delivering excellent service, as these are key aspects of the job. We want to see how you can make a real impact!
Showcase Your Values: Since we’re all about making a difference, let your passion for social impact shine through in your application. Share examples of how you've contributed to building strong communities or supported team members in their development.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and structure your information well so it’s easy for us to see why you’d be a great fit for our Community Shop. Remember, first impressions count!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Company Shop Group
✨Know the Company Inside Out
Before your interview, take some time to research the Community Shop and its mission. Understand their values and how they impact the community. This will not only help you answer questions more effectively but also show your genuine interest in making a difference.
✨Showcase Your Leadership Skills
As a Retail Team Manager, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples from your past experiences where you've successfully managed a team, resolved conflicts, or improved performance. Be ready to discuss how you can foster a supportive culture in the store.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle challenges. Think of specific scenarios where you had to make tough decisions or implement changes. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly.
✨Engage with Your Interviewers
Interviews are a two-way street! Prepare thoughtful questions about the role, team dynamics, and the company's future plans. This shows you're not just interested in the job but also in how you can contribute to the team's success and the community's well-being.
