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- Tasks: Assist customers and ensure a fantastic shopping experience in a busy retail environment.
- Company: Join Company Shop Group, the largest redistributor of surplus food in the UK.
- Benefits: Earn £12.25 per hour, enjoy free membership, and access various perks.
- Why this job: Be part of a team making a real difference for people and the planet.
- Qualifications: A positive attitude, good communication skills, and a passion for customer service.
- Other info: Flexible shifts available with opportunities for personal growth and development.
The predicted salary is between 12 - 16 £ per hour.
Join Our Team as a Sales Assistant based at our Dudley Superstore. We are looking for hard working individuals that are enthusiastic and enjoy a challenge. Someone who enjoys meeting people and puts our members at the heart of everything we do, ensuring that each and every one of our members gets the shopping experience they deserve. In this role, you will work as part of a team within a busy, retail environment. Previous retail experience may be useful, however full training will be provided.
About us: Company Shop Group (CSG), part of Biffa, is the largest commercial redistributor of surplus food and household products in the UK. We enable some of the biggest retailers, manufacturers, food service and logistics providers to unlock value from surplus stock, which may have otherwise gone to waste. The surplus we handle is redistributed through our Company Shop stores and our award-winning social enterprise Community Shop where we build stronger individuals and more confident communities. Working with our partners, we deliver an incredible impact and we’re proud to be a good business doing good. We believe different ideas, perspective and backgrounds are key to developing a creative and effective working environment which is why you’ll find us championing diversity and equality at every turn.
Details of location and shift pattern:
- Location - Company Shop, Unit 10, Castle Mill, Birmingham New Road, Dudley
- Rate of pay - £12.25 per hour, paid on a 4 weekly basis
- Shifts:
- Vacancy A - 8 hours per week 2 out of 7 days on a rota basis
- Vacancy B - 12 hours per week 3 out of 7 days on a rota basis
What we are looking for:
- A can do attitude
- A professional manner
- Dedication and enthusiasm
- Good communication skills
- Upbeat and proactive
- Comfortable working with different teams and managers
- A flexible attitude to work
- Excellent levels of customer service
What’s in it for you:
- Free membership to Company Shop for you and 10 x nominees
- Annual Flu Injections, high street & leisure vouchers, and on-site Parking
- Free Tea & Coffee, and Free Fruit Friday
- Employee Assistance Programme – Grocery Aid
- Eligible for Costco membership, Cycle 2 Work, and UK Fuel card discounts
- Contributory pension scheme with death in service benefit
Join us on the journey. Don’t miss this opportunity to be a part of something extraordinary. Apply now and join us to create a better world for people and the planet.
Retail Assistant in Dudley employer: Company Shop Group
Contact Detail:
Company Shop Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Assistant in Dudley
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Company Shop Group and their mission. This will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice your people skills! As a Retail Assistant, you'll be meeting loads of customers. Think about some scenarios where you can demonstrate your excellent customer service skills. Role-play with a friend if you need to!
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional for your interview. It shows that you respect the opportunity and are ready to represent the brand.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It keeps you fresh in their minds and shows your enthusiasm for the role. Plus, it’s a great chance to reiterate why you’d be a perfect fit!
We think you need these skills to ace Retail Assistant in Dudley
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for retail shine through! We want to see that you’re excited about the role and ready to put our members at the heart of everything you do.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with what we’re looking for. Mention any previous retail experience or customer service roles, even if they’re not directly related!
Be Professional Yet Friendly: Strike a balance between professionalism and approachability in your writing. We’re looking for someone who can communicate well and connect with our members, so let your personality come through!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you started on this exciting journey with us.
How to prepare for a job interview at Company Shop Group
✨Know the Company
Before your interview, take some time to research Company Shop Group and its mission. Understanding their commitment to redistributing surplus food and household products will help you align your answers with their values and show that you're genuinely interested in being part of their team.
✨Show Your Enthusiasm
Since they’re looking for hard-working individuals who enjoy a challenge, make sure to express your enthusiasm during the interview. Share examples of how you've tackled challenges in previous roles or how you enjoy meeting new people. This will demonstrate that you have the right attitude for the role.
✨Highlight Customer Service Skills
Customer service is key in retail, so be prepared to discuss your experience in this area. Think of specific instances where you provided excellent service or resolved a customer issue. This will show that you understand the importance of putting members at the heart of everything you do.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or what a typical day looks like. This not only shows your interest but also helps you gauge if the environment is the right fit for you.
